Critter Clinic holds a 4.6-star rating from 432 reviews, with the owner responding to 12% of feedback. Positive comments frequently highlight the staff's kindness, clear communication, and ability to see patients quickly for services like wellness exams, surgeries, and grooming. Recurring criticisms in lower-rated reviews involve unexpected high costs for procedures, perceived rudeness during scheduling, and dissatisfaction with specific medical diagnoses or treatment outcomes.
Google rating: 4.6 out of 5 from 432 reviews (83% five-star).
Reviews on this page: 432 Google reviews (289 with written comments, 21 with photos).
Owner responses: the business replied to 12% of reviews.
Most recent review: October 14, 2026.
Service: Pet Nutritionist serving Westmoreland, Tennessee.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.6
★★★★★
432 reviews on Google
5★360
4★26
3★5
2★8
1★33
Reviews from Google, shown as published (original wording, unedited).
TC
Tisha Christie7 reviews
★★★★★
I have been taking my dog to Critter Clinic for years. The entire staff really seems to genuinely care for my baby. And I never worry about the care she receives from the team- everything they do is high-level and well-rounded care. If you need a caring and attentive vet for your baby, I highly recommend Critter Clinic.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a week ago
Thank you for your kind words and for trusting us with your pet's care over the years. We're delighted to hear that you feel confident in the high-level and attentive care provided by our team. Your recommendation means a lot to us, and we look forward to continuing to serve you and your furry friend.
Very sweet staff and is great at communication and providing information. Very careful with my elderly fur babies too!
Price assessment: Great price
Response from the owner · a week ago
Thank you for your kind words and positive feedback. We're delighted to hear that our staff's communication and care met your expectations, especially with your elderly pets. Your satisfaction is important to us, and we look forward to serving you again.
Critter Clinic is the best place to bring your 4 legged family members. From the time you walk in the door, you are greeted with a warm and friendly staff. Dr Crabtree is an outstanding vet who takes top notch care of your pet. He is professional, caring and explains procedures and outcomes in an easy to understand way. He employees a hardworking and knowledgeable staff. Critter Clinic is the best!!!
Response from the owner · a week ago
Thank you for sharing such a positive review! We're thrilled to hear about your great experience with our team and Dr. Crabtree. It's wonderful to know that our staff's dedication and professionalism made a difference for you and your pet. We look forward to continuing to provide excellent care for your four-legged family members.
Staff is very kind and friendly, sweet to my pup, they explained the procedure very clearly and were extremely helpful getting me scheduled so quickly.
Response from the owner · 3 weeks ago
Thank you for sharing your positive experience. We're delighted to hear that our staff provided friendly and clear service, and that scheduling was convenient for you. We look forward to serving you and your pup again in the future!
Thank you for your kind words and for trusting us with your pet family. We're delighted to hear that you feel the love and care we strive to provide. We look forward to continuing to serve you and your pets!
Best vets and staff by far! Extremely caring and love my pups like their own, I highly recommend Critter Clinic 😊
Response from the owner · a month ago
Thank you for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our team and that your pups felt well cared for. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Thank you for your positive feedback! We're delighted to hear that you find our team professional and kind. Your satisfaction is our priority, and we look forward to serving you again.
Dr. Pounds and Cassie are the best! They are so kind, patient, and loving with the dogs. You can tell they genuinely care and treat each dog like their own.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 months ago
Thank you for sharing your positive experience! We're thrilled to hear that Dr. Pounds and Cassie made such a great impression. It's wonderful to know that their care and dedication to the dogs are appreciated. We look forward to continuing to provide exceptional service.
Dr. Dryden and staff were incredibly helpful and compassionate with our beloved senior retired service dog who wasn’t feeling herself, and spent a lot of time with us helping get to the bottom of her ailments. Thank you so much Critters Clinic, we love you!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for your kind words and for trusting us with the care of your beloved pet. We're delighted to hear that Dr. Dryden and the team were able to provide the support and attention needed. Your appreciation means a lot to us.
We have had some medical scares with both of our dogs and critter clinic has always taken care of them in the best way. Dr Tharpe always makes us feel secure knowing our dogs will be okay.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 months ago
Thank you for sharing your positive experience with us. We're delighted to hear that our team has been able to provide the care and reassurance you and your dogs need. Your trust and confidence mean a lot to us. We look forward to continuing to support your pets' health and well-being.
