Google reviewers rate Cromwell Family Chiropractic 4.9 out of 5 based on 449 reviews, noting that the owner replies to 81% of them. Customers frequently praise the friendly, professional staff and the availability of multiple doctors and massage therapists for addressing back, neck, and shoulder pain. Recurring themes include clear communication, reasonable pricing, and a family-friendly environment. However, some lower-rated reviews criticize long wait times, billing delays with insurance companies, and a lack of lasting relief from treatment.
Google rating: 4.9 out of 5 from 449 reviews (95% five-star).
Reviews on this page: 449 Google reviews (316 with written comments).
Owner responses: the business replied to 81% of reviews.
Most recent review: October 20, 2026.
Service: Pet Chiropractor serving Detroit, Michigan.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.9
★★★★★
449 reviews on Google
5★426
4★11
3★4
2★3
1★5
Reviews from Google, shown as published (original wording, unedited).
KM
Karen Morency1 review
★★★★★
The staff is always friendly, welcoming, and professional. The chiropractor takes the time to listen and provide excellent care. I've experienced great results and noticeable improvement since starting treatment. Highly recommend!
Response from the owner · 5 days ago
Thank you, Karen. We're so glad the team felt friendly and professional and that the chiropractor's attentive care led to noticeable improvement. Your recommendation means a lot, and we'll share your praise with the staff.
October 2026: After a very successful couple of months of chiropractic treatment, I decided to treat myself to a massage. This office has several massage therapists, so I scheduled an hour with Coral. In addition to providing an excellent massage (likely one of the best received), Coral is a genuinely nice person. I'll be back for more treatments soon!
August 2026: I started my first ever chiropractic treatment a couple of weeks ago. I chose Cromwell due to its location and reputation.
My initial consultation was thorough and educational. The entire staff are friendly, helpful and professional. Most of my visits since then have been with Dr Tim. He is awesome as well.
I know my treatment will take time, yet I've seen some improvement already. I am very comfortable with this office and staff.
Response from the owner · 2 months ago
Thank you for choosing Cromwell and for sharing your experience. We’re glad your initial consultation was thorough and that Dr. Tim and the team have been so helpful and professional. It’s great to hear you’re already noticing improvement and feel comfortable here. We look forward to continuing your care and supporting your progress; please contact us anytime if you need anything between visits.
Thank you, macheard. We’re glad the team made you feel welcome and that Dr. Tim was great. We appreciate your 4-star rating and your feedback, and we look forward to seeing you again.
The care and treatment I have received here has been extremely beneficial to my overall health. The doctors and staff are very proficient at their jobs and genuinely concerned about their patient's well-being. I am very grateful for the care I have received.
Response from the owner · 2 years ago
Thank you for your wonderful review, Michael. We are grateful for you as well and that you found our office. We look forward to continuing to help you with your health well into the future! See you again soon.
To me, Anna is the most experienced and skilled person in her field. She is also very kind and empathetic in her interactions with others.
Response from the owner · a month ago
Thank you, Regina. We are thrilled Anna's skill, experience and kindness made such a positive impression. We appreciate you sharing this and will pass your kind words along to her.
Cromwell Chiropractic is the best!!
No matter which doctor you see you will be in good hands. I love that they have four doctors so you can find the right one that makes you feel better .
And!!!! They are even open when there’s no power!! They are so committed to taking care of their patients . I feel lucky to have them in my life .
Response from the owner · Edited a year ago
Thank you for updating your review. You are such a wonderful addition to our practice and we are always delighted when you are in our office. Thank you for being a wonderful patient! We are blessed to have you.
Original Reply:
Thank you so much for such a thoughtful review, Justine. We are grateful to hear that you are happy with our doctors and are thrilled that you found us! We look forward to seeing you each and every time and on your way to better health!
I have nothing but positive things to say about this clinic.
I was always terrified to go to a chiropractor because of negative stories I’d heard, but chronic back pain had me suffering enough that I was willing to give it a try.
Right away during my consultation, Dr. Dimitriou put me at ease. He listened not only to the symptoms I was experiencing, but also to my concerns and comfort level with what I was willing to try treatment-wise.
I work primarily with Dr. Dimitriou and occasionally with Dr. Shah, and both doctors are excellent. They really listen to how you’re feeling and what you’re experiencing, and you can tell they genuinely have your best interests in mind.
I’ve also done decompression table therapy and massages (LT is awesome!), and both have been great tools in helping with my pain relief.
The staff are friendly and accommodating, the environment is warm and welcoming, and they truly care about you.
I don’t think I’d be where I am today without Cromwell Family Chiropractic. I still have a ways to go in my recovery journey, but they’ve been instrumental in getting me back on my feet.
As someone who was terrified to go to a chiropractor for the first time, I can confidently say you’re doing yourself a favor by coming here.
Response from the owner · a month ago
Thank you so much for your thoughtful review and for trusting us with your care. We’re thrilled Dr. Dimitriou, Dr. Shah, LT, and the rest of the team were able to put you at ease and provide effective treatments like decompression and massage. It means a lot to hear our staff and environment helped you feel comfortable, and we’re honored to be part of your recovery journey. We look forward to continuing to support you as you keep getting stronger.
