Google reviewers rate Crossen Law Firm 4.9 out of 5 based on 123 reviews, with the owner responding to 60% of comments. Clients frequently cite professional communication, responsiveness, and successful outcomes in personal injury and work compensation cases. While most feedback highlights the firm's helpfulness and organization, low-star reviews indicate dissatisfaction with perceived lack of communication and phone call handling.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
I am extremely grateful to Russ Kooi for his exceptional representation regarding my case. He kept me informed at all times and was a true fighter who successfully negotiated an outstanding settlement for me. I would also like to mention that the staff at Crossen Law Firm is very professional and helpful. I highly recommend Russ to anyone needing representation. Thank you again, Russ. It was a pleasure working with you. Cindy Nelmes
Gina Koeneman and the Crossen team are, without question, the best legal team I have ever worked with. They are kind, professional, responsive, well-connected, and highly respected in their field. Throughout my experience with them, I have felt supported, informed, and genuinely cared for. I have nothing but positive things to say about Gina and her team. They have truly been a joy to work with, and I would recommend them without hesitation.
Thank you so much for your kind words and for trusting Gina and the Crossen team. We’re so glad you felt supported throughout your experience. Your trust and recommendation mean so much to us. Thank you for taking the time to share your experience.
August 2025 I was involved in a hit and run car accident. My car was totaled. I was knocked out and woken up by strangers and firefighters. I was rushed to ER with injuries to my neck. I received multiple trauma scans, basically a series of ct scans and mri’s. Good news was, neck had good prognosis with physical therapy. Bad news was they discovered Cancer. Trevor Crossen helped turn a bad situation in to a better one. He took care of all of the insurance stuff from the accident itself so that I could focus on my health. He got all the medical bills paid, car paid off, was able to get me money for work missed. A blessing in disguise. Cancer Free now. Highly Recommend Trevor and his team for any legal needs! Even if you’re not sure if you need it, a phone call to find out is worth it. That’s what I did. 10 Stars!!
Thank you so much for taking the time to share your experience and trusting our team during an incredibly difficult time. We’re grateful we were able to take some of the stress off your shoulders so you could focus on your health and recovery. We’re thrilled to hear you’re doing well and truly appreciate your kind words and recommendation. Wishing you continued health and all the best!
overall really great firm, they made me feel heard and worked with me throughout the whole process… i recommend Crossen to anyone i meet!
Hey Colin, thank you for the 5-star review and recommendation. We are so happy you had a positive experience with our team.
Best law firm around! Would give 6 stars if I could!
Hi Janey, wow, and thank you for the 6-star review. We are glad we could assist you in your time of need.
Extremely helpful
Hey Reid, thanks for the 5-star review. We are happy you had a good experience with our team.
Very helpful
Hi Micah, thanks for the 5-star review.
Very personable and helpful throughout the entire experience! You won’t find a better law firm out there!
Hey Luke, thank you for the recommendation and the 5 stars. We strive to provide excellent service to our clients. If you ever need assistance in the future.
Very helpful
Hey Robert, thank you for the 5-star review.
extremely helpful
Hi Evan, thank you for the 5-star review. We appreciate the feedback.