Customers frequently cite punctuality, professional communication, and transparent pricing as key aspects of their experience with Crossroad Electric. Services mentioned include panel upgrades, surge protector installations, generator setups, and troubleshooting for smoke detectors or voltage issues. The primary criticism from a low-star review involves a high service fee for a minor fix that lacked prior cost disclosure, though most reviewers describe the company as responsive and knowledgeable.
Google rating: 5.0 out of 5 from 349 reviews (99% five-star).
Reviews on this page: 349 Google reviews (314 with written comments, 12 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 23, 2026.
Service: Electrician serving Houston, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
349 reviews on Google
5★346
4★1
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
DS
David SLocal Guide · 18 reviews
★★★★★
We decided to use Crossroad Electric based on the positive web reviews. We now support and confirm the accuracy of those reviews. Glen came out and installed a home power surge protector. He was on time(that's a very big deal to us), extremely professional and charged a very fair rate for the installation. Their front office staff was super easy to work with in scheduling the appointment. Bottom line: Could not possibly recommend these folks more highly. We will definitely use again.
Price assessment: Great price
Price: $1–500
Response time: 0–1 hr
Response from the owner · 3 days ago
David, thank you so much for having us to your home and the kind review!
Excellent experience with Crossroad Electric! They were prompt, professional, and extremely knowledgeable. They took the time to walk me through different options for handling the electrical needs of our new washer and dryer, helping us find the best solution for our setup. They even made time to assess our kitchen and discuss options for adding recessed lighting while they were here. Great customer service, efficient work, and a team that genuinely cares about getting things done right. Highly recommend Crossroad Electric, and we’ll definitely be using them again for future projects!
Price assessment: Great price
Price: $1–500
Response time: 0–1 hr
Response from the owner · 5 days ago
Thank you Adrian for the opportunity and the kind review!
Power went out and couldn’t be reset with flipping the breakers. Glenn with this group called me back late at night on Friday to help me troubleshoot the issue. Before even making it out here, he provided transparent pricing and a likely solution for the problem. Check them out and ask for Glenn if you need help with your homes power.
Glen and his team were quick, neat and professional. Their quotes were within 24 hours and once we okayed the work, they came out within the week to complete. We have used them on two of our homes and would highly recommend.
crossroad electric did a great job for us at a more than fair price. they we on time, had enough people to handle the job in a reasonable time,. The work was done to order, cleanup was thorough. highly recommend!
Great experience from quote to finish. They replaced our old Challenger panel with a new 200 A panel, kept our Generac and load-shed modules working, and installed a dedicated line and outlet for the Tesla. Clear pricing, showed up when they said they would, explained the work very thoroughly, and left the job clean. Would definitely use them again.
Price assessment: Reasonable price
Price: $5,000+
Response time: 1–2 hr
Response from the owner · a week ago
Thank you for the opportunity Israel and the kind review!
It’s been a long time since I’ve dealt with technicians that have been raised well. They were polite, respectful and their knowledge of their trade was exceptional. As a team they worked efficiently and resolved the issues promptly . This is now my go to company. Thank you
Price assessment: Reasonable price
Price: $1–500
Response time: 0–1 hr
Response from the owner · a week ago
Thank you very much for your kind review Yolanda! I was sure to let Noah and Logan know that you thought so highly of them, as do we!!
