Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts

Crosstown Pest Control logo
Crosstown Pest Control
Spokane Valley, WA · 5.0★ (446)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79
RankPosition by Experts Score among all companies we track in this category.#6
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$93
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

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Crosstown Pest Control for flea & mite extermination

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$70–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Flea & mite extermination”

gary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Sam did a great job very professional knows his thing stuff

Not sureFlea & mite exterminationGeneral pest inspectionMosquito extermination
Marty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always a quality job. Ben is friendly and professional. He pays attention to the customers requests.

Reasonable priceAnt exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Chrissy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sam and team always do a great job. They are through and make sure to let us know of any potential problems. They always give me a detailed summary so I know exactly what service was provided.

Paid $120–140Great priceHome inspectionSpider exterminationFlea & mite extermination
Cara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

CrossTown pest keeps our property enjoyable by keeping the mosquitoes away and the yard free of ticks. They also leave our beneficial bugs alone! Our bee and butterfly population has skyrocketed this year!!

Paid $60–80Great priceFlea & mite exterminationMosquito extermination
Cassie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ben is a rockstar!!! Crosstown always takes care of us - needed ants handled and he went back and got them

Paid $140–160Great priceRodent exterminationFlea & mite exterminationAnt extermination
ReneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben has been helping keep out spiders, bees, wasps of hour home & garage for a few years. He is always friendly and informative. He has Great customer service skills!

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
DashLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We had MOSQUITOES eating us alive, couldn’t use our deck. They came out and the next day the bugs were GONE! Super service, very nice, professional. Explained how everything about the service worked, and gave options for service level and pricing. Always let us know when they are coming and then when they are…

Flea & mite exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Ben is always on time and flexible if needed. Very polite and respectful. We will definitely be continuing to use this service over the years

Bee exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
TimLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ben is always professional. Shows up when he says he’ll be here. He sweeps the eves all around the house. He is always thorough and conscientious.

Bug & insect exterminationFlea & mite exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Mellisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben is always so kind and so pleasant to work with! Every person I’ve had come to my home has been so great. I am very happy with this company and? I have no bugs in my home. Win win!

Bee exterminationBug & insect exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
TJ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys are always courteous, respectful and have a good demeanor. Never had a single problem and have been receiving their services for over 3 years now. Great pricing and customer service!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Damon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you have any issues with pests of any kind call Crosstown now. I haven't seen a spider in the house for two years now. Before these guys solved that problem I'd be alerted to one at least twice a week. I probably save enough money not paying for the extra toilet paper I used to get rid of them to pay for…

Bed bug exterminationCockroach exterminationFlea & mite extermination
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Bee exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Darryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination

Why it scores 79How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction95
Reliability97
Craft & service70
Value88
Momentum33
Track record48
Accountability41

Compare with

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