WILDLIFE REMOVAL SERVICES · SPOKANE VALLEY, WA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORECrosstown Pest Control
Better than 94% of wildlife removal services · #6 of 102
5.0★446 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Crosstown Pest Control for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$185–$426
All 2 Google reviews tagged “Bed bug extermination”
Damon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
If you have any issues with pests of any kind call Crosstown now. I haven't seen a spider in the house for two years now. Before these guys solved that problem I'd be alerted to one at least twice a week. I probably save enough money not paying for the extra toilet paper I used to get rid of them to pay for…
Bed bug exterminationCockroach exterminationFlea & mite extermination
Gerry5 years ago★★★★★
Rating only, no written review.
Bed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Crosstown, grey = wildlife removal services average
Rating over time
Price
$93-8% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Great price 42%Reasonable 55%Overpriced 0%Not sure 3%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
95
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
97
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
70
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
88
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
33
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
48
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+106 / −0
Professionalism
+127 / −0
Responsiveness
+116 / −0
Punctuality
+116 / −0
Value
+97 / −0
