WILDLIFE REMOVAL SERVICES · SPOKANE VALLEY, WA
Crosstown Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Crosstown Pest Control

Better than 94% of wildlife removal services · #6 of 102

5.0★446 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Crosstown Pest Control for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$181–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Bee extermination”

Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben is always very professional and thorough. He communicates well informing us what he finds. He does good work.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationSpider extermination
Janel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben treated around our whole house instead of just where the yellow jackets are. This was unexpected. Very nice gentleman with good, relaxed rapport. Thank you for coming out so soon.

Paid $200+Reasonable priceBee extermination
ReneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben has been helping keep out spiders, bees, wasps of hour home & garage for a few years. He is always friendly and informative. He has Great customer service skills!

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Eddy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and thorough.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Peggie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Prompt, friendly, professionalism!

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Professionalism
WolfLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We only had the first initial visit and treatment, so I can not speak to how effective the treatment is or will be. However, the technician Ben was fantastic. I didn't feel like I was being sold services I don't need. He was very professional and personable and answered all my questions both about the company's…

Bee exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Melinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very professional, knowledgeable, and very kind. I wouldn’t use anyone else!

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Ben is always on time and flexible if needed. Very polite and respectful. We will definitely be continuing to use this service over the years

Bee exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Charlene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick response and very friendly service! Ben did a great job!

Bee extermination+ Responsiveness+ Punctuality+ Professionalism
JudyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Spray perimeter quarterly to keep hornets from making nests, spiders, etc. Always friendly and on time. I highly recommend them

Bee exterminationHornet & wasp exterminationSpider extermination+ Quality+ Value
Cameron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ben is great! Always professional and does a great job. Highly recommend!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ben was friendly and professional! Sent a inquiry about their service and got scheduled right away. Great service and happy to have found this company!

Bee exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Mellisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben is always so kind and so pleasant to work with! Every person I’ve had come to my home has been so great. I am very happy with this company and? I have no bugs in my home. Win win!

Bee exterminationBug & insect exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We just moved this winter and was unaware that there was a bad rodent problem in our home. Ben is always thorough and on time and he’s done an exceptional job at helping us seal off our home from not just rodents but other insects as summer approaches. So, so thankful for this service!

Bee exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
TJ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys are always courteous, respectful and have a good demeanor. Never had a single problem and have been receiving their services for over 3 years now. Great pricing and customer service!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Charlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We initially requested service from Crosstown in the spring when we had an ant problem and decided to get the quarterly service. He have not had any issues since and for the first time in several years, we have been able to enjoy time on the deck without being bothered by wasps. Ben is very friendly and helpful. We are quite pleased with Crosstown service.

Bee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Rachael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben is always professional, courteous and on-time. I've enjoyed their services for a little over a year now.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kristin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So easy to work with!!

Bee exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Cortney13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ben was very thorough and super informative. I've had zero pest problems since I started using Crosstown. I'm a very happy customer!!

Bee exterminationHornet & wasp exterminationRodent extermination+ Quality+ Professionalism+ Value
duane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ben jumped and got his work done quickly and efficiently

Ant exterminationBee exterminationHornet & wasp extermination
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Bee exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
DPD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Kirstin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Gerry5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Crosstown, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q2: 5.00★ (21 reviews)2023-Q3: 4.96★ (25 reviews)2023-Q4: 5.00★ (15 reviews)2024-Q1: 5.00★ (18 reviews)2024-Q2: 5.00★ (27 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q3: 5.00★ (20 reviews)2025-Q4: 4.98★ (53 reviews)2026-Q1: 5.00★ (43 reviews)2026-Q2: 5.00★ (29 reviews)2026-Q3: 4.97★ (92 reviews)2026-Q4: 5.00★ (31 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$93-8% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 42%Reasonable 55%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
95
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
97
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
70
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
88
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
33
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
48
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+106 / −0
Professionalism
+127 / −0
Responsiveness
+116 / −0
Punctuality
+116 / −0
Value
+97 / −0

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