How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORECrosstown Pest Control
Better than 94% of wildlife removal services · #6 of 102
Crosstown Pest Control for bug & insect extermination
Clear ✕All 94 Google reviews tagged “Bug & insect extermination” · showing 20
Ross knows his stuff and is a great communicator. He sprayed my downstairs so good!
Friendly and service was great.
Sam did a great job very professional knows his thing stuff
David is an excellent technician. He's very knowledgeable about treatments. I highly recommend Crosstown. They've provided excellent service for several years.
I love love love these guys! They are always fast and thorough. I would highly recommend these guys. The office staff is so sweet too. If I see a single bug, even if it's outside/dead and I am being dramatic, they will come and save me from burning the place down, ha ha. I recently lost my job, and they were so kind…
David was great to work with!!
Very friendly and knowledgeable
David is friendly and asked questions to be sure he took care of what was important to us.
Ben is always very professional and thorough. He communicates well informing us what he finds. He does good work.
David called prior to arriving for my appointment which I appreciate. He explained each service and what I would be billed today and in the future . He is very professional but also pleasant to talk to. I was very happy with my service today. 👍👍
Sam did a great job. He took his time, he was very thorough.
Excellent friendly and thorough service!
Ross was professional and super knowledgeable. He was quick to educate me about the different insects and even quicker in ensuring that my home was protected. Thank you Ross.
Quick, reliable service with no fuss. These are our go-to guys.
Happy with the service! They’re always responsive and go the extra mile to take care of any pests. Highly recommend!
Excellent and friendly service as always. Thanks for a great job.
Sam has really good communication and I appreciate the great work he does!
Sam and his assistant arrived right on time and immediately checked in with us to see if we had any specific concerns they could address. They were both polite, professional, and extremely thorough in their work. Sam also asked if we wanted to be contacted when the service was complete, and followed through…
Ross is very professional, and addressed all our concerns.
We had spiders coming in our home and David took care of that. He also said that there was a bunch of wasps in our shed and that he took care of that. He did a great job!
vs category
Blue = Crosstown, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
