How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORECrosstown Pest Control
Better than 94% of wildlife removal services · #6 of 102
Crosstown Pest Control for rodent extermination
Clear ✕All 84 Google reviews tagged “Rodent extermination” · showing 40
Very polite, thorough, on top of things
Ross knows his stuff and is a great communicator. He sprayed my downstairs so good!
Sam did a great job today. I had my son’s dog for the day so I wanted additional info about when I could let her back out after service, he was very pleasant!
David did a great job. He was professional and really explained the process well. We felt well taken care of with his plan going forward.
David called prior to arriving for my appointment which I appreciate. He explained each service and what I would be billed today and in the future . He is very professional but also pleasant to talk to. I was very happy with my service today. 👍👍
Sam did a great job. He took his time, he was very thorough.
Excellent friendly and thorough service!
I want to give a big shout-out to Crosstown Pest Control! I’ve been a customer for so long that I honestly can’t remember when it began. They are always professional, dependable, and genuinely care about their customers. Their services are also very affordable and worth every penny. I use them quarterly for pest…
David was knowledgeable, efficient and patient with my questions. Small company that is personable and affordable.
David was great and very professional when he came to take care of our mice problem! We’ve been using Crosstown for years and have always been happy with their service!
Happy with the service! They’re always responsive and go the extra mile to take care of any pests. Highly recommend!
I’ve been using Crosstown Pest Control for numerous years and am extremely pleased with their work.Several different employees of Joe’s company have serviced my property throughout the years and everyone of them have been courteous,knowledgeable,and very thorough. Ross was here today for the pest control service…
Sam has really good communication and I appreciate the great work he does!
Sam and his assistant arrived right on time and immediately checked in with us to see if we had any specific concerns they could address. They were both polite, professional, and extremely thorough in their work. Sam also asked if we wanted to be contacted when the service was complete, and followed through…
They're always on time, very professional. I've had a really good service. Ben is super friendly and diligent in taking care of my property! I would highly recommend this company!
Great service as always. Thanks, Sam and Crosstown!
Ross is very thorough and knowledgeable. I am very impressed by his friendly positive attitude and work ethic. Always a pleasure working with Crosstown for all my pest control needs.
Excellent service!
Great service, professional, thorough, always
Ben is a rockstar!!! Crosstown always takes care of us - needed ants handled and he went back and got them
Ben has been very helpful with my mouse issue. He's knowledgeable,prompt and kind with his interactions with me. I appreciate the service Crosstown provides and am happy to have them on call when I need them!
We have used Crosstown for 3 months now for rodent and pest control, and not only are they thorough, but each person we’ve worked with has been professional, friendly, knowledgeable and prompt. I highly recommend them!
Ben at Crosstown Pest Control is a delight to work with. He’s friendly, efficient, quick, and knowledgeable. We appreciate our pest guy!
When Ben arrived, I thought about the times I've seen him arrive over last several years smiling as I realized I have never seen him arrive without a smile on his face. He enjoys his job which again and again has been demonstrated by the manner in which he accomplishes his work. You can't go wrong him or with…
Sam was very respectful of our home and detailed in his work
Ben was early for the appointment which was amazing because there's nothin worse than waiting all day for service teams to show up (we've all been there). He was professional, polite, quick and thorough. I opted into the annual services, stress relief knowing every 3mos my house will be treated and no more nasty bugs coming into my house! Thank you!!!
Ben is excellent and still out guy! He listened to everything I said and did a whole walk through of my house patiently even though he probably had heard and seen it all. He told me where all of the spiders were most likely coming from and explained the flexibility in my quarterly. Great service!
Excellent service and communication !
Being out in the country of Otis Orchards we had a pretty gross mice problem inside the house that took a few consistent visits and now they're all taken care of thanks to Ben at Crosstown Pest control. We also have yellow jackets like crazy in the Spring/Summer which they just sprayed very throughly for and now we…
Ben was excellent! We are very happy with the service.
Ben is so awesome sauce. Always gives me plenty of notice to make sure my dogs are inside and never late. If something comes up and I need to reschedule Ben will do whatever it takes to make it happen. I am so thankful and lucky that I have him come and get the job done. Ben always leaves me a very detailed…
Crosstown Pest has kept our rural property home free from mice! Ben always lets us know when he will be here, takes care of preventing pests and is always cheerful and helpful. I actually enjoy seeing him! Payment is auto, everything about the service is easy and pleasant. Have nothing but good things to say about him and Crosstown Pest!
Adam is personable, friendly and happy!
Ben is great! On time, friendly, and keeps the mice and spiders away. Recommend!
Always responsive and so pleasant to deal with!
Great communication and service
Ben did a great job today. Covered all the bases to make sure no more mice existed. Sprayed for insects outside.
Always a good job. Very thorough & pleasant young man.
I used to have their service in Spokane and have relocated to the the Liberty Lake area. Have always been pleased with their service. Ben was my guy before so I was glad to rejoin and get Ben again!
Always great service, thank you!
vs category
Blue = Crosstown, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
