WILDLIFE REMOVAL SERVICES · SPOKANE VALLEY, WA
Crosstown Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Crosstown Pest Control

Better than 94% of wildlife removal services · #6 of 102

5.0★446 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Crosstown Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.129
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$53–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 129 Google reviews tagged “Spider extermination” · showing 20

Greta12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Very polite, thorough, on top of things

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
EmeryLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Friendly and service was great.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
K&MLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very quick to respond, thoroughly inspected and provided effective service.

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Marty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always a quality job. Ben is friendly and professional. He pays attention to the customers requests.

Reasonable priceAnt exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Linda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Sam did a great job today. I had my son’s dog for the day so I wanted additional info about when I could let her back out after service, he was very pleasant!

Home inspectionHornet & wasp exterminationRodent extermination
SierraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I love love love these guys! They are always fast and thorough. I would highly recommend these guys. The office staff is so sweet too. If I see a single bug, even if it's outside/dead and I am being dramatic, they will come and save me from burning the place down, ha ha. I recently lost my job, and they were so kind…

Paid $80–100Great priceHome inspectionSpider exterminationBug & insect extermination
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben is always very professional and thorough. He communicates well informing us what he finds. He does good work.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationSpider extermination
Janet8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David called prior to arriving for my appointment which I appreciate. He explained each service and what I would be billed today and in the future . He is very professional but also pleasant to talk to. I was very happy with my service today. 👍👍

Home inspectionRodent exterminationSpider extermination
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always great service!! Personable and always willing to come back or change times etc!! Definitely give Crosstown and their team a try! You won’t be sorry!!

Spider extermination+ Responsiveness+ Punctuality+ Quality
ToddLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sam did a great job. He took his time, he was very thorough.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
MarkLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent friendly and thorough service!

Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Heaven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick, reliable service with no fuss. These are our go-to guys.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Kaili6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Happy with the service! They’re always responsive and go the extra mile to take care of any pests. Highly recommend!

Paid $20–40Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Took the time to call me and see if I had any concerns or if there was anything I have noticed that needs attention. I appreciate the attention to detail!

Reasonable priceHome inspectionSpider extermination
Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been using Crosstown Pest Control for numerous years and am extremely pleased with their work.Several different employees of Joe’s company have serviced my property throughout the years and everyone of them have been courteous,knowledgeable,and very thorough. Ross was here today for the pest control service…

Paid $100–120Great priceRodent exterminationSpider exterminationGeneral pest inspection
Chrissy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sam and team always do a great job. They are through and make sure to let us know of any potential problems. They always give me a detailed summary so I know exactly what service was provided.

Paid $120–140Great priceHome inspectionSpider exterminationFlea & mite extermination
Carrie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David was friendly and knowledgeable. He worked fast and explained everything clearly. And the price is very reasonable. Thanks Crosstown Pest Control!

Paid $120–140Great priceHome inspectionSpider exterminationGeneral pest inspection
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always professional and does a great job

Home inspectionHornet & wasp exterminationSpider extermination
Kriss6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sam has really good communication and I appreciate the great work he does!

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
GailLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sam and his assistant arrived right on time and immediately checked in with us to see if we had any specific concerns they could address. They were both polite, professional, and extremely thorough in their work. Sam also asked if we wanted to be contacted when the service was complete, and followed through…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more spider extermination reviews (109 more) →

vs category

Blue = Crosstown, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q2: 5.00★ (21 reviews)2023-Q3: 4.96★ (25 reviews)2023-Q4: 5.00★ (15 reviews)2024-Q1: 5.00★ (18 reviews)2024-Q2: 5.00★ (27 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q3: 5.00★ (20 reviews)2025-Q4: 4.98★ (53 reviews)2026-Q1: 5.00★ (43 reviews)2026-Q2: 5.00★ (29 reviews)2026-Q3: 4.97★ (92 reviews)2026-Q4: 5.00★ (31 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$93-8% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 42%Reasonable 55%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
95
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
97
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
70
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
88
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
33
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
48
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+106 / −0
Professionalism
+127 / −0
Responsiveness
+116 / −0
Punctuality
+116 / −0
Value
+97 / −0

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