Analyzing 5,584,2305.6M ReviewsFor 15,16315.2K Experts

Experts Reviews · Company report
Crosstown Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Crosstown Pest Control

Spokane Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 5.0★ from 446 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Crosstown Pest Control is better than 95% of wildlife removal services.A
95
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Crosstown Pest Control is better than 97% of wildlife removal services.A
97
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Crosstown Pest Control is better than 70% of wildlife removal services.B
70
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Crosstown Pest Control is better than 88% of wildlife removal services.A
88
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Crosstown Pest Control is better than 33% of wildlife removal services.D
33
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Crosstown Pest Control is better than 48% of wildlife removal services.C
48
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Crosstown Pest Control is better than 41% of wildlife removal services.C
41

Reviews for your job

Customers hired Crosstown Pest Control for 8 kinds of job.

Crosstown Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$185–$426

All 2 Google reviews tagged “Bed bug extermination”

Damon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you have any issues with pests of any kind call Crosstown now. I haven't seen a spider in the house for two years now. Before these guys solved that problem I'd be alerted to one at least twice a week. I probably save enough money not paying for the extra toilet paper I used to get rid of them to pay for…

Bed bug exterminationCockroach exterminationFlea & mite extermination
Gerry5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$93-8% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 55%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination128$53–$133
General pest inspection100$61–$126
Bug & insect extermination94$67–$133
Hornet & wasp extermination92$66–$184
Rodent extermination82$63–$282
Home inspection51$66–$148
Ant extermination46$71–$246
Bee extermination26$181–$282

Compare with

Organix Pest Control logoOrganix Pest ControlExperts Score 75Spokane Valley · 4.99★EcoTek Pest Control logoEcoTek Pest ControlExperts Score 71Spokane Valley · 4.97★Spud Pest Control logoSpud Pest ControlExperts Score 65Spokane Valley · 4.97★