How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORECrosstown Pest Control
Spokane Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 5.0★ from 446 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: momentum.
Reviews for your job
Customers hired Crosstown Pest Control for 8 kinds of job.
Crosstown Pest Control for general pest inspection
Clear ✕All 100 Google reviews tagged “General pest inspection” · showing 60
Very polite, thorough, on top of things
Sam did a great job very professional knows his thing stuff
David, great as ever. Great attention to detail. Very knowledgeable. Friendly and great communication.
Very quick to respond, thoroughly inspected and provided effective service.
Sam did a great job today. I had my son’s dog for the day so I wanted additional info about when I could let her back out after service, he was very pleasant!
Ben is always very professional and thorough. He communicates well informing us what he finds. He does good work.
David called prior to arriving for my appointment which I appreciate. He explained each service and what I would be billed today and in the future . He is very professional but also pleasant to talk to. I was very happy with my service today. 👍👍
Sam did a great job. He took his time, he was very thorough.
Great service and sent me a detailed text of what was accomplished and what was found. Also made sure gate was closed on completion which I appreciate.
Ross was professional and super knowledgeable. He was quick to educate me about the different insects and even quicker in ensuring that my home was protected. Thank you Ross.
Quick, reliable service with no fuss. These are our go-to guys.
Happy with the service! They’re always responsive and go the extra mile to take care of any pests. Highly recommend!
I’ve been using Crosstown Pest Control for numerous years and am extremely pleased with their work.Several different employees of Joe’s company have serviced my property throughout the years and everyone of them have been courteous,knowledgeable,and very thorough. Ross was here today for the pest control service…
David was friendly and knowledgeable. He worked fast and explained everything clearly. And the price is very reasonable. Thanks Crosstown Pest Control!
Always professional and does a great job
Sam has really good communication and I appreciate the great work he does!
Sam and his assistant arrived right on time and immediately checked in with us to see if we had any specific concerns they could address. They were both polite, professional, and extremely thorough in their work. Sam also asked if we wanted to be contacted when the service was complete, and followed through…
Ross is very professional, and addressed all our concerns.
We had spiders coming in our home and David took care of that. He also said that there was a bunch of wasps in our shed and that he took care of that. He did a great job!
The most thorough pest control service I’ve ever had. Very friendly.
Great service as always. Thanks, Sam and Crosstown!
He was punctual polite and got the job done.
Crosstown is excellent. You can call them anytime if you get sny kind of bugs or bees. Sam did our treatment today and also knocked down a couple bee hives. They always go above and beyond.
Crosstown is always great! They are on time, do a great job and do a fantastic job staying in touch about arrival time and completion. Ross came out today and handled our service very professionally
Ben at Crosstown Pest Control is a delight to work with. He’s friendly, efficient, quick, and knowledgeable. We appreciate our pest guy!
When Ben arrived, I thought about the times I've seen him arrive over last several years smiling as I realized I have never seen him arrive without a smile on his face. He enjoys his job which again and again has been demonstrated by the manner in which he accomplishes his work. You can't go wrong him or with…
Ben did a great job and kept me well informed.
Crosstown Pest continues to amaze us with their kindness and attention to detail. Adam listened intently as I voiced my concerns and went above and beyond as always. Thank you, Crosstown Pest!
Ben and Crosstown are fantastic. Always on time and always communicate extremely well about what they found and treatment applied, very unusual in today’s business world in my experience. Robert F
Thank you Adam, I appreciate your thoroughness!
Ben is excellent and still out guy! He listened to everything I said and did a whole walk through of my house patiently even though he probably had heard and seen it all. He told me where all of the spiders were most likely coming from and explained the flexibility in my quarterly. Great service!
Ben is so awesome sauce. Always gives me plenty of notice to make sure my dogs are inside and never late. If something comes up and I need to reschedule Ben will do whatever it takes to make it happen. I am so thankful and lucky that I have him come and get the job done. Ben always leaves me a very detailed…
Crosstown Pest has kept our rural property home free from mice! Ben always lets us know when he will be here, takes care of preventing pests and is always cheerful and helpful. I actually enjoy seeing him! Payment is auto, everything about the service is easy and pleasant. Have nothing but good things to say about him and Crosstown Pest!
Adam is personable, friendly and happy!
Ben is always great! He’s professional, friendly, and answers any questions we might have.
Adam was great! Came out in poor weather and offered to come back a different day, assessed the situation, and was very friendly, and helpful. We love Crosstown! The best pest company we have worked with by far.
Ben is great! On time, friendly, and keeps the mice and spiders away. Recommend!
Always friendly and thorough. Knowledgeable about the pests in our area and take the time to check all the nooks and crannies around my property.
We have beeen using crosstown for a while now. Ben, our tech is awesome. He always informs us when he is on his way and what he has completed each treatment.
I’ve had Crosstown pest for 6 years now over 2 houses and they go such an amazing job! I’ve never had to worry about pests. They come by and spray the property, communicate very well and are always so friendly and knowledgeable!
Ben is always very kind and his attention to detail is second to none. He always ensures that I understand what he’s doing and why. Thank you Ben
Always responsive and so pleasant to deal with!
Adam had great communication and was thorough in his spraying and brushing away the webs around the house. Thank you Adam!
Ben did a great job servicing out building. I’ve been with crosstown for several years now and they ALWAYS provide great service at an excellent value.
Cheerful, quick and efficient! We LOVE Crosstown
I used to have their service in Spokane and have relocated to the the Liberty Lake area. Have always been pleased with their service. Ben was my guy before so I was glad to rejoin and get Ben again!
I called for insect and rodent issues. I was surprised when they said they could be out the same day to service my area. When the gentleman showed up he explained what needed to be done and then asked my thoughts. He was great! He was here for about 45 minutes setting up and spraying. I look forward to this year of freedom from spiders and rodents.
Ben has been helping keep out spiders, bees, wasps of hour home & garage for a few years. He is always friendly and informative. He has Great customer service skills!
Awesome service! Ben is very professional and explained all that he had done. I would highly recommend the services for all Pest Control!!
Wonderful people and great service!
Ben is great, very personable and explained everything in detail. He’s been to the house numerous times over the past several years and does a fantastic job! His attention to detail is amazing. Highly recommend Crosstowne Pest Control.
It's tremendously refreshing to find a company that delivers these days! Thank you very much!
Their communication is terrific. Our tech, explains at the end of each service what he has seen and done.
Super nice people. Very thorough. Listens to my input. Ben is always really good at his job. He is flexible about his schedule and understands my concerns for my dogs. Its like having a friend drop by. I’ve recommended this company to my friends. I had trees removed and Ben knew right away that it might cause an…
We only had the first initial visit and treatment, so I can not speak to how effective the treatment is or will be. However, the technician Ben was fantastic. I didn't feel like I was being sold services I don't need. He was very professional and personable and answered all my questions both about the company's…
Ben is always on time, quick and friendly and helpful! Love Crosstown!
Really pleased with service so far!
We had MOSQUITOES eating us alive, couldn’t use our deck. They came out and the next day the bugs were GONE! Super service, very nice, professional. Explained how everything about the service worked, and gave options for service level and pricing. Always let us know when they are coming and then when they are…
They are very professional, knowledgeable, and very kind. I wouldn’t use anyone else!
Found a huge hornet’s nest in my backyard. They immediately responded when I contacted me and came within the hour to remove it and also sprayed all the trees, bushes, gutters, mail boxes and any other location hornets would nest. The service also treated the house exterior for spiders and other insects. Very…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 128 | $53–$133 |
| General pest inspection | 100 | $61–$126 |
| Bug & insect extermination | 94 | $67–$133 |
| Hornet & wasp extermination | 92 | $66–$184 |
| Rodent extermination | 82 | $63–$282 |
| Home inspection | 51 | $66–$148 |
| Ant extermination | 46 | $71–$246 |
| Bee extermination | 26 | $181–$282 |
