How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORECrosstown Pest Control
Spokane Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 5.0★ from 446 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: momentum.
Reviews for your job
Customers hired Crosstown Pest Control for 8 kinds of job.
Crosstown Pest Control for home inspection
Clear ✕All 54 Google reviews tagged “Home inspection”
Did good job as always
Very quick to respond, thoroughly inspected and provided effective service.
Always a quality job. Ben is friendly and professional. He pays attention to the customers requests.
Sam did a great job today. I had my son’s dog for the day so I wanted additional info about when I could let her back out after service, he was very pleasant!
Always do a good job for us!👍🏼
I love love love these guys! They are always fast and thorough. I would highly recommend these guys. The office staff is so sweet too. If I see a single bug, even if it's outside/dead and I am being dramatic, they will come and save me from burning the place down, ha ha. I recently lost my job, and they were so kind…
David did a great job. He was professional and really explained the process well. We felt well taken care of with his plan going forward.
Ben is always very professional and thorough. He communicates well informing us what he finds. He does good work.
David called prior to arriving for my appointment which I appreciate. He explained each service and what I would be billed today and in the future . He is very professional but also pleasant to talk to. I was very happy with my service today. 👍👍
Sam was fantastic, and made sure to spray extra for all the places I have been seeing new activity of spiders.
Sam did a great job. He took his time, he was very thorough.
David was knowledgeable, efficient and patient with my questions. Small company that is personable and affordable.
David was great and very professional when he came to take care of our mice problem! We’ve been using Crosstown for years and have always been happy with their service!
Took the time to call me and see if I had any concerns or if there was anything I have noticed that needs attention. I appreciate the attention to detail!
Sam and team always do a great job. They are through and make sure to let us know of any potential problems. They always give me a detailed summary so I know exactly what service was provided.
David was friendly and knowledgeable. He worked fast and explained everything clearly. And the price is very reasonable. Thanks Crosstown Pest Control!
Always professional and does a great job
Sam was kind, professional and thorough.
Excellent service. Detailed inspection and treatment around my entire property, home and shop. Highly recommend.
Crosstown is excellent. You can call them anytime if you get sny kind of bugs or bees. Sam did our treatment today and also knocked down a couple bee hives. They always go above and beyond.
Ben has been very helpful with my mouse issue. He's knowledgeable,prompt and kind with his interactions with me. I appreciate the service Crosstown provides and am happy to have them on call when I need them!
Ben at Crosstown Pest Control is a delight to work with. He’s friendly, efficient, quick, and knowledgeable. We appreciate our pest guy!
Sam was very respectful of our home and detailed in his work
Ross is as great! He arrived early, checked everything thoroughly, and was as very kind, professional and courteous. 10 stars a!!
Very thourough and friendly. Also did the shop
Ben did a great job and kept me well informed.
Crosstown Pest continues to amaze us with their kindness and attention to detail. Adam listened intently as I voiced my concerns and went above and beyond as always. Thank you, Crosstown Pest!
Thank you Adam, I appreciate your thoroughness!
Ben is excellent and still out guy! He listened to everything I said and did a whole walk through of my house patiently even though he probably had heard and seen it all. He told me where all of the spiders were most likely coming from and explained the flexibility in my quarterly. Great service!
Ben is very thorough and professional.
Ben was excellent! We are very happy with the service.
Ben always does a great job! He’s on time and provides a great message when he’s finished.
Rental property so I am never there but always does a great job and sends a report of condition and treatment.
Ben was outstanding, as he always is. He raises the bar so high that I am convinced no other pest control company can match him. He’s a keeper and we are fortunate that he takes care of our pest control needs. Thank you Ben, thank you Crosstown.
I called for insect and rodent issues. I was surprised when they said they could be out the same day to service my area. When the gentleman showed up he explained what needed to be done and then asked my thoughts. He was great! He was here for about 45 minutes setting up and spraying. I look forward to this year of freedom from spiders and rodents.
Nice young man. Always asks if we need anything special hit.- like last time. Hornet invasion. He suited uo and took care of them. Excellent work.
Eric is always very pleasant and professional. He does a great job. We have had Crosstown Pest for several years. We highly recommend them.
It's tremendously refreshing to find a company that delivers these days! Thank you very much!
Prompt, friendly, professionalism!
Always receive excellent customer service when Ben comes by periodically to inspect our bait stations and refill as needed. Great company to have in your corner. We recommend them to anyone looking to get rid of the pesky mice.
They are very professional, knowledgeable, and very kind. I wouldn’t use anyone else!
I Really liked the service. He was friendly, professional and very helpful on all my questions.
Highly recommend this company! They are always kind and give reminders for appointments - great communication. Very flexible for appointments or rescheduling appointments. Fantastic customer service every time! Since finding this small business in 2019, have had great results. They have a great followup service if…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 128 | $53–$133 |
| General pest inspection | 100 | $61–$126 |
| Bug & insect extermination | 94 | $67–$133 |
| Hornet & wasp extermination | 92 | $66–$184 |
| Rodent extermination | 82 | $63–$282 |
| Home inspection | 51 | $66–$148 |
| Ant extermination | 46 | $71–$246 |
| Bee extermination | 26 | $181–$282 |
