How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORECrosstown Pest Control
Spokane Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 5.0★ from 446 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: momentum.
Reviews for your job
Customers hired Crosstown Pest Control for 8 kinds of job.
Crosstown Pest Control for hornet & wasp extermination
Clear ✕All 93 Google reviews tagged “Hornet & wasp extermination” · showing 40
Friendly and service was great.
Ross was great! Really appreciate the texts and easiness of their services!
David, great as ever. Great attention to detail. Very knowledgeable. Friendly and great communication.
Very quick to respond, thoroughly inspected and provided effective service.
Sam did a great job today. I had my son’s dog for the day so I wanted additional info about when I could let her back out after service, he was very pleasant!
Ben is always very professional and thorough. He communicates well informing us what he finds. He does good work.
Sam did a great job. He took his time, he was very thorough.
Ross was professional and super knowledgeable. He was quick to educate me about the different insects and even quicker in ensuring that my home was protected. Thank you Ross.
Didn't watch him much but very pleased with his initial presentation to me, and, the spraying I did watch.
David was knowledgeable, efficient and patient with my questions. Small company that is personable and affordable.
David is very good at his treating for pests, courteous, very nice.
Always professional and does a great job
Sam and his assistant arrived right on time and immediately checked in with us to see if we had any specific concerns they could address. They were both polite, professional, and extremely thorough in their work. Sam also asked if we wanted to be contacted when the service was complete, and followed through…
We had spiders coming in our home and David took care of that. He also said that there was a bunch of wasps in our shed and that he took care of that. He did a great job!
Wasp nest removed. Doubled sprayed bush to make sure they weren’t going to rebuild. Treated eaves and likely spaces to prevent thru fall. Will call them again next May to pretreat.
They're always on time, very professional. I've had a really good service. Ben is super friendly and diligent in taking care of my property! I would highly recommend this company!
Sam was kind, professional and thorough.
Great service as always. Thanks, Sam and Crosstown!
Ross is very thorough and knowledgeable. I am very impressed by his friendly positive attitude and work ethic. Always a pleasure working with Crosstown for all my pest control needs.
Been with them for years always happy with their service
Great service, professional, thorough, always
Crosstown is excellent. You can call them anytime if you get sny kind of bugs or bees. Sam did our treatment today and also knocked down a couple bee hives. They always go above and beyond.
Ben at Crosstown Pest Control is a delight to work with. He’s friendly, efficient, quick, and knowledgeable. We appreciate our pest guy!
Sam was very respectful of our home and detailed in his work
Ben was early for the appointment which was amazing because there's nothin worse than waiting all day for service teams to show up (we've all been there). He was professional, polite, quick and thorough. I opted into the annual services, stress relief knowing every 3mos my house will be treated and no more nasty bugs coming into my house! Thank you!!!
Ben is excellent and still out guy! He listened to everything I said and did a whole walk through of my house patiently even though he probably had heard and seen it all. He told me where all of the spiders were most likely coming from and explained the flexibility in my quarterly. Great service!
Excellent service and communication !
Being out in the country of Otis Orchards we had a pretty gross mice problem inside the house that took a few consistent visits and now they're all taken care of thanks to Ben at Crosstown Pest control. We also have yellow jackets like crazy in the Spring/Summer which they just sprayed very throughly for and now we…
Polite and thorough
We have beeen using crosstown for a while now. Ben, our tech is awesome. He always informs us when he is on his way and what he has completed each treatment.
Great communication and service
Ben was outstanding, as he always is. He raises the bar so high that I am convinced no other pest control company can match him. He’s a keeper and we are fortunate that he takes care of our pest control needs. Thank you Ben, thank you Crosstown.
Always a good job. Very thorough & pleasant young man.
Cheerful, quick and efficient! We LOVE Crosstown
I called for insect and rodent issues. I was surprised when they said they could be out the same day to service my area. When the gentleman showed up he explained what needed to be done and then asked my thoughts. He was great! He was here for about 45 minutes setting up and spraying. I look forward to this year of freedom from spiders and rodents.
Ben has been helping keep out spiders, bees, wasps of hour home & garage for a few years. He is always friendly and informative. He has Great customer service skills!
Nice young man. Always asks if we need anything special hit.- like last time. Hornet invasion. He suited uo and took care of them. Excellent work.
Eric is always very pleasant and professional. He does a great job. We have had Crosstown Pest for several years. We highly recommend them.
Always friendly and go out of their way to make sure all our concerns are addressed
Very professional and thorough.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 128 | $53–$133 |
| General pest inspection | 100 | $61–$126 |
| Bug & insect extermination | 94 | $67–$133 |
| Hornet & wasp extermination | 92 | $66–$184 |
| Rodent extermination | 82 | $63–$282 |
| Home inspection | 51 | $66–$148 |
| Ant extermination | 46 | $71–$246 |
| Bee extermination | 26 | $181–$282 |
