How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%97+14.6Craft & service 20%70+14Value 10%88+8.8Momentum 8%33+2.6Track record 7%48+3.4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORECrosstown Pest Control
Spokane Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 5.0★ from 446 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: momentum.
Reviews for your job
Customers hired Crosstown Pest Control for 8 kinds of job.
Crosstown Pest Control for spider extermination
Clear ✕All 129 Google reviews tagged “Spider extermination” · showing 80
Very polite, thorough, on top of things
Friendly and service was great.
Very quick to respond, thoroughly inspected and provided effective service.
Always a quality job. Ben is friendly and professional. He pays attention to the customers requests.
Sam did a great job today. I had my son’s dog for the day so I wanted additional info about when I could let her back out after service, he was very pleasant!
I love love love these guys! They are always fast and thorough. I would highly recommend these guys. The office staff is so sweet too. If I see a single bug, even if it's outside/dead and I am being dramatic, they will come and save me from burning the place down, ha ha. I recently lost my job, and they were so kind…
Ben is always very professional and thorough. He communicates well informing us what he finds. He does good work.
David called prior to arriving for my appointment which I appreciate. He explained each service and what I would be billed today and in the future . He is very professional but also pleasant to talk to. I was very happy with my service today. 👍👍
Always great service!! Personable and always willing to come back or change times etc!! Definitely give Crosstown and their team a try! You won’t be sorry!!
Sam did a great job. He took his time, he was very thorough.
Excellent friendly and thorough service!
Quick, reliable service with no fuss. These are our go-to guys.
Happy with the service! They’re always responsive and go the extra mile to take care of any pests. Highly recommend!
Took the time to call me and see if I had any concerns or if there was anything I have noticed that needs attention. I appreciate the attention to detail!
I’ve been using Crosstown Pest Control for numerous years and am extremely pleased with their work.Several different employees of Joe’s company have serviced my property throughout the years and everyone of them have been courteous,knowledgeable,and very thorough. Ross was here today for the pest control service…
Sam and team always do a great job. They are through and make sure to let us know of any potential problems. They always give me a detailed summary so I know exactly what service was provided.
David was friendly and knowledgeable. He worked fast and explained everything clearly. And the price is very reasonable. Thanks Crosstown Pest Control!
Always professional and does a great job
Sam has really good communication and I appreciate the great work he does!
Sam and his assistant arrived right on time and immediately checked in with us to see if we had any specific concerns they could address. They were both polite, professional, and extremely thorough in their work. Sam also asked if we wanted to be contacted when the service was complete, and followed through…
Ross is very professional, and addressed all our concerns.
We had spiders coming in our home and David took care of that. He also said that there was a bunch of wasps in our shed and that he took care of that. He did a great job!
Sam and Crosstown pest provide personalized and efficient service. They are reliable and I would recommend them to anyone.
service by crosstown for over a year,still a easy 5 star!
They're always on time, very professional. I've had a really good service. Ben is super friendly and diligent in taking care of my property! I would highly recommend this company!
Great customer service ! Very pleasant to have here , to treat my home for bugs !
The most thorough pest control service I’ve ever had. Very friendly.
Great service as always. Thanks, Sam and Crosstown!
Been with them for years always happy with their service
Great service, professional, thorough, always
Ben at Crosstown Pest Control is a delight to work with. He’s friendly, efficient, quick, and knowledgeable. We appreciate our pest guy!
Ben did a great job and kept me well informed.
Ben was early for the appointment which was amazing because there's nothin worse than waiting all day for service teams to show up (we've all been there). He was professional, polite, quick and thorough. I opted into the annual services, stress relief knowing every 3mos my house will be treated and no more nasty bugs coming into my house! Thank you!!!
Ben is excellent and still out guy! He listened to everything I said and did a whole walk through of my house patiently even though he probably had heard and seen it all. He told me where all of the spiders were most likely coming from and explained the flexibility in my quarterly. Great service!
Excellent service and communication !
Adam did a great job spraying inside our home and the outside as well.
Adam is personable, friendly and happy!
Adam is always great!!!
Ben is great!! He is always thorough and does a wonderful job! Super friendly!
Ben is great! On time, friendly, and keeps the mice and spiders away. Recommend!
Always friendly and thorough. Knowledgeable about the pests in our area and take the time to check all the nooks and crannies around my property.
We have beeen using crosstown for a while now. Ben, our tech is awesome. He always informs us when he is on his way and what he has completed each treatment.
Very polite and professional! Ben does a fantastic job every time he sprays our home.
Super friendly and thorough, every time!
Always responsive and so pleasant to deal with!
Ben was outstanding, as he always is. He raises the bar so high that I am convinced no other pest control company can match him. He’s a keeper and we are fortunate that he takes care of our pest control needs. Thank you Ben, thank you Crosstown.
Awesome company. Very professional. They are always willing to work around your schedule. I have been useing this service for 4 years and highly recommend them.
Ben is so great to work with. He always communicates and does a thorough and effective job. We have honestly not had any pests or bugs in years since using Crosstown. Today my dog snuck out of the house without my knowledge and Ben walked him up to the door guilty as charged. Thanks Ben! Excellent Service! Trustworthy people!
Ben did a great job today. Covered all the bases to make sure no more mice existed. Sprayed for insects outside.
Adam had great communication and was thorough in his spraying and brushing away the webs around the house. Thank you Adam!
Cheerful, quick and efficient! We LOVE Crosstown
I used to have their service in Spokane and have relocated to the the Liberty Lake area. Have always been pleased with their service. Ben was my guy before so I was glad to rejoin and get Ben again!
David was friendly and professional. I needed an additional service which he was happy to complete.
I called for insect and rodent issues. I was surprised when they said they could be out the same day to service my area. When the gentleman showed up he explained what needed to be done and then asked my thoughts. He was great! He was here for about 45 minutes setting up and spraying. I look forward to this year of freedom from spiders and rodents.
Ben has been helping keep out spiders, bees, wasps of hour home & garage for a few years. He is always friendly and informative. He has Great customer service skills!
Very professional and pleasant
Awesome service! Ben is very professional and explained all that he had done. I would highly recommend the services for all Pest Control!!
Eric did a great job as usual! Prompt, punctual and thorough. Thanks again for Crosstown pest to get rid of all my dang spiders!
Wonderful people and great service!
Ben at Crosstown does a great job and always responds to special needs. Ben’s a great communicator and I always know when he’s arrived and done. Ben always asks if we need anything specific to be done.
Great service. Really cares. They do a great job. Really care
Very professional and thorough.
I've been using them for 3 years now, and they always do a great job! Ben is super quick to respond, and always does a thorough job! Thank you!
Ben is great, very personable and explained everything in detail. He’s been to the house numerous times over the past several years and does a fantastic job! His attention to detail is amazing. Highly recommend Crosstowne Pest Control.
It's tremendously refreshing to find a company that delivers these days! Thank you very much!
Prompt, friendly, professionalism!
Very happy with our experience!
Super nice people. Very thorough. Listens to my input. Ben is always really good at his job. He is flexible about his schedule and understands my concerns for my dogs. Its like having a friend drop by. I’ve recommended this company to my friends. I had trees removed and Ben knew right away that it might cause an…
We only had the first initial visit and treatment, so I can not speak to how effective the treatment is or will be. However, the technician Ben was fantastic. I didn't feel like I was being sold services I don't need. He was very professional and personable and answered all my questions both about the company's…
Really pleased with service so far!
Ben was awesome! Professional and super nice! I look forward to another service in a few months. Y’all are the best company around! If you need any pest control, give these guys a call!!! As long as I’m within their service range, I’ll never go with anyone else.
We had MOSQUITOES eating us alive, couldn’t use our deck. They came out and the next day the bugs were GONE! Super service, very nice, professional. Explained how everything about the service worked, and gave options for service level and pricing. Always let us know when they are coming and then when they are…
They are very professional, knowledgeable, and very kind. I wouldn’t use anyone else!
Found a huge hornet’s nest in my backyard. They immediately responded when I contacted me and came within the hour to remove it and also sprayed all the trees, bushes, gutters, mail boxes and any other location hornets would nest. The service also treated the house exterior for spiders and other insects. Very…
I Really liked the service. He was friendly, professional and very helpful on all my questions.
Ben is always on time and flexible if needed. Very polite and respectful. We will definitely be continuing to use this service over the years
We called Ben at crosstown pest control. He was awesome. Very friendly, professional and courteous. He was very efficient and knowledgeable.
Mr Ben was very professional, explained everything in detail and even listened to my ramblings. He even topped off the rodent/pest traps that management is to look after outside. Looking forward to more services in the future but hopefully not before needed 🙂 thank you!!
Ben is always professional. Shows up when he says he’ll be here. He sweeps the eves all around the house. He is always thorough and conscientious.
Friendly helpful service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 128 | $53–$133 |
| General pest inspection | 100 | $61–$126 |
| Bug & insect extermination | 94 | $67–$133 |
| Hornet & wasp extermination | 92 | $66–$184 |
| Rodent extermination | 82 | $63–$282 |
| Home inspection | 51 | $66–$148 |
| Ant extermination | 46 | $71–$246 |
| Bee extermination | 26 | $181–$282 |
