Customers praise the facility's new equipment, friendly staff, and helpful front desk service, noting that management resolves reported maintenance issues promptly. Recurring themes include welcoming greetings and assistance with membership signups. Criticisms highlight limited operating hours that exclude late-shift workers, a lack of specific strength training machines, and unprofessional conduct by sales representatives during off-site promotions.
Google rating: 4.8 out of 5 from 208 reviews (93% five-star).
Reviews on this page: 208 Google reviews (173 with written comments, 3 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 24, 2026.
Service: Athletic Trainer serving Garland, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
208 reviews on Google
5★193
4★6
3★2
2★4
1★3
Reviews from Google, shown as published (original wording, unedited).
ZM
Zane MatlockLocal Guide · 25 reviews
★★★★★
This gym has been great so far, really enjoy the equipment and facilities.
When I notify employees about issues with equipment, they’re promptly resolved.
For Critiques/Wish List:
I do wish they had a standing lateral raise machine and a more dedicated/regular bathroom cleaning schedule (the men’s restroom is usually dirty and washroom has water all over the place).
The staff are always so friendly and attentive when asking for help. This morning I walked in and everyone greeted me with a smile, along with a really sweet staff Ricky. He made sure I was caught up with all the crunch swag and set a positive mood for the gym.