Maddy at crunch is great and made my experience very enjoyable!
Crunch Fitness - Hales Corners
Crunch Fitness - Hales Corners at a glance
Google reviewers rate this gym 4.8 out of 5 based on 920 reviews, frequently praising the clean environment, extensive equipment, and friendly staff. Positive feedback highlights the welcoming atmosphere and helpful personnel, while some customers note that the facility is often crowded during peak hours. Recurring criticisms in lower-rated reviews include complaints about machine maintenance delays, inconsistent cleanliness in locker rooms, and perceptions of aggressive sales tactics or staff behavior.
- Google rating: 4.8 out of 5 from 920 reviews (92% five-star).
- Reviews on this page: 920 Google reviews (768 with written comments, 21 with photos).
- Owner responses: the business replied to 3% of reviews.
- Most recent review: October 30, 2026.
- Service: Pilates Studio serving Greenfield, Wisconsin.
Data from Google, last updated November 2, 2026.
Star ratings
920 Google reviews we collected
- 5 stars85092%
- 4 stars172%
- 3 stars101%
- 2 stars172%
- 1 star263%
Praise vs complaints
Phrases our text analysis found in 768 written reviews
- Praise48693%
- Complaints347%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude32462%
- Quality & results5711%
- Would recommend5410%
- Price & value316%
- Communication255%
- Honesty & trust153%
- Speed & response143%
What customers talk about
We read 768 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is friendly, professional, and always makes the experience enjoyable.”
“staff is rude and doesnt know how to do their job nor explain rules properly to you.”
“It’s always a great experience with the staff everytime I go, plus the gym is well maintained.”
“And god forbid you fix your damaged equipment in less than 3 months!”
“Would recommend for everyone in the fitness adventure.”
“I joined for a week to test the culture and never going back.”
“It’s great, affordable, and the workers are polite, especially Dawson”
“If you're going for yourself you might be ok but avoid the training and classes if you don't want to get ripped off.”
“He explained some of the machines, and at the end of my tour, he took me to the relaxation room 🙌🙌 Sauna, tanning, and my new favorite, massage chairs!”
“I honestly love this gym in hales corners because the community is great.”
“there are many better gyms in the area, dont get scammed here.”
“Stopped in for a quick sauna session while traveling for work, and I was really impressed.”
“Except for the one male trainer constantly staring at me, not quick glances not a greeting nod, full on turned around from client staring at me.”
People customers mention
- Heidi 53 reviews
- Chris 30 reviews
- Sam 21 reviews
- Brandon 19 reviews
- Rick 16 reviews
- Jackson 13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.8 ★★★★★ 920 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Maddy at Crunch Fitness is amazing! She is friendly, professional, and always makes the experience enjoyable. Her positive attitude and great customer service really stand out. She makes you feel welcome and appreciated. Thank you, Maddy, for your outstanding service! Highly recommend! 💪😊
Clean gym environment
- Busyness: Busier than usual
- Powerlifting equipment: Squat rack, Bench press, Dumbbells, Barbells, Weight plates
- Maintenance: Well-kept
Comforting environment!
- Busyness: Not busy
- Powerlifting equipment: Squat rack, Bench press, Deadlift platform, Dumbbells, Barbells, Weight plates
- Maintenance: Pristine
Very nice equipment and personnel are very nice and accommodating and helpful when issues arise.
- Busyness: Not busy
- Powerlifting equipment: Bench press
- Maintenance: Acceptable
Great gym
- Powerlifting equipment: Squat rack, Bench press, Deadlift platform, Dumbbells, Barbells, Weight plates, Other
- Maintenance: Pristine
Very nice, employees very respectful and clean environment
- Busyness: A little busy
- Powerlifting equipment: Weight plates
- Maintenance: Pristine
Amazing!
Great place, better people and usually able to get every set in without much wait. Rick and Nemo are awesome!
- Busyness: A little busy
- Powerlifting equipment: Bench press, Dumbbells, Barbells, Weight plates
- Maintenance: Well-kept
Timmaya is da bomb!
Business details
- Address: 5321 S 108th St, Hales Corners, WI 53130
- Phone: (262) 806-0453
- Website: crunch.com
- Service area: Greenfield, WI