Google reviewers rate Crushed Ice Catering five stars based on sixty-five reviews, with the owner responding to twenty percent of them. Clients frequently cite the quality of the food, professional staff, and seamless planning communication for weddings, corporate parties, and other events. Punctuality and flexibility regarding last-minute changes are also common themes. The sole low-star review notes a lack of timely responses to inquiries regarding quotes, contrasting with the generally positive feedback about responsiveness.
Google rating: 5.0 out of 5 from 65 reviews (98% five-star).
Reviews on this page: 65 Google reviews (62 with written comments, 7 with photos).
Owner responses: the business replied to 20% of reviews.
Phrases our text analysis found in 62 written reviews
99%praise
Praise10199%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3029%
Staff & attitude2625%
Quality & results2020%
Speed & response1212%
Communication99%
Price & value33%
Honesty & trust22%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“10 out of 10 would recommend for your catering and event needs.”
“They were very helpful in planning and setting up our event, and could not have been more professional.”
“Crushed Ice did an outstanding job catering our event.”
“Lindsay has been absolutely amazing to work with - organized, responsive and truly invested in making the event a success.”
“Miranda, Twanda, and the entire team were easy to work with and accommodated all of our requests.”
“…r a better catering experience - fresh & tasty food, great service, competitive pricing - I highly recommend Crushed Ice and will definitely use them…”
“This especially made us feel better because we were planning the event from another state and having to put a lot of trust in our caterers and venue staff.”
People customers mention
House7 reviews
Miranda4 reviews
Lindsay4 reviews
Tyler3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
This was my first time working with Crushed Ice Catering and the experience was a success from start to finish! Miranda, Twanda, and the entire team were easy to work with and accommodated all of our requests. The process was seamless and our guests especially loved the chocolate bourbon dessert. I will definitely be booking them again!
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Chandler Unfried13 reviewsiTotal number of Google reviews Chandler has written across all businesses on Google Maps, not just this one.
Absolutely fantastic! We hired them for our rehearsal dinner in Louisville, KY and they execute everything from the design to the food to perfection!!!
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Shelby BabcockLocal Guide · 16 reviewsiTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Crushed Ice did my wedding and people have been raving about it! We did Italian and it was all amazing but people have been talking about the grilled chicken non stop!! And grilled chicken is hard to make people talk about it! I worked with Ladonna and Miranda and it was stress free and amazing!! Would highly recommend!
M
Marissa Satram2 reviewsiTotal number of Google reviews Marissa has written across all businesses on Google Maps, not just this one.
Chicken tenders and mini sliders were a huge hit for prom. We never ran out of food, desserts, or drinks the entire night. Staff was very helpful and friendly.
M
MAtt Neal6 reviewsiTotal number of Google reviews MAtt has written across all businesses on Google Maps, not just this one.
Crushed Ice did an outstanding job catering our event. The food was amazing. They were very helpful in planning and setting up our event, and could not have been more professional. 10 out of 10 would recommend for your catering and event needs.
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Lindsay Williamson3 reviewsiTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
We have used Crushed Ice Catering for our company holiday party five years in a row, and they continue to exceed expectations every year. We have hosted three events at their event space (Ice House) and two off site locations, each experience has been seamless.
Lindsay has been absolutely amazing to work with - organized, responsive and truly invested in making the event a success. Tyler was flexible and accommodating when we had a few last-minute changes at the most recent event!
From planning to execution, everything runs smoothly and service is top notch!
Highly recommend Crushed Ice Catering to anyone looking for a professional, easy to work with catering company in Louisville.
K
Kimberly Graven5 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Crushed Ice truly created an exceptional experience for our client Open House this Holiday Season. The food was off the charts delicious! We had a hot chocolate/cookie station, and it was a hit for the children and the adults. They even had to go hot chocolate for the guests. The staff was so professional and moved throughout the event seamlessly. I can't say enough how impressed I was with the start to finish experience with Crushed Ice, it was wonderful! Highly recommend!
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Andrea Carter2 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
We used Crushed Ice Catering for our Christmas Party in December. Lindsay was amazing at helping us plan and tweak the menu while staying on budget. Twan, our operations manager for the event, was on it right away. She went to the venue ahead of time to get a feel for everything and made sure it went off without a hitch! This especially made us feel better because we were planning the event from another state and having to put a lot of trust in our caterers and venue staff. They did not disappoint! We had the ribeye and salmon which were perfect! The wedge salad was a huge hit...and I would never have thought a wedge salad could be a show stopper? The parmesan potatoes were heavenly. And the desserts were perfection! The serving staff was attentive and seamless as far as we could tell. All around amazing experience.
S
stephany colon5 reviewsiTotal number of Google reviews stephany has written across all businesses on Google Maps, not just this one.
We used Crushed Ice Catering for our work holiday party, and everything went wonderfully. The booking process was smooth and easy, and Lindsay was extremely helpful throughout. The event itself was a great success—the staff was friendly, attentive, and made sure everything ran seamlessly. I would definitely recommend Crushed Ice Catering, and we plan to use them again next year.
A
Ashley Carter1 reviewiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
I can’t say enough wonderful things about Crushed Ice. We used them as our wedding caterer and the whole experience was incredible. Lilly and Tyler were super responsive and helpful with all our table design needs, tasting requests, and last-minute changes. The whole day-of staff was incredibly professional and never missed a beat. The food was SO good, and my guests are still talking about the salad dressing and the steak. We loved our experience and highly recommend them if you’re looking for a great catering team!
