Analyzing 5,468,0865.5M ReviewsFor 14,73714.7K Experts
Google reviewers rate Crust & Crumbles 4.8 out of 5 based on 222 reviews, frequently praising the quality of croissants, pastries, and savory breakfast items alongside the clean, welcoming atmosphere. Recurring themes include friendly service and reasonable pricing, though some customers note the limited selection. Common criticisms involve unresponsive staff, incorrect orders, and inconsistent bread quality, while the owner has not replied to any reviews.
Data from Google, last updated October 28, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 150 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Haven't tried anything there I didn't love, and the staff is soooo friendly”
“They have become my go-to pastry place in Rockford.”
“It's like when you watch a great movie, or find out about a new Band, you want everyone to have that great experience too.”
“I've literally brought a box home of the cinnamon rolls and had to get more the next day by popular demand.”
“Life is damn good when you have food this perfect available at such affordable prices.”
“Each time I've ordered, it has been over the phone and staff have been great, explaining the products and being patient while I'm in a hurry and multitasking.”
“They get really creative and honestly seems like they’re having a lot of fun back there!”
praise complaint · found by our text analysis, Google review wording unchanged.
The Best
Stopped by here today for the first time in search of some good croissants from a real bakery. I ordered one almond and a few butter croissants. I was blown away by how amazing they were in taste, texture, and size. I will be back very soon!
small cool little place nice and clean inside and happy environment small selection but enough to pick from we love it its so good 👍 😊
I went here with my boyfriend. We were not impressed. It was our first time there, and we tried asking the lady what everything was, because there were no names or label, and she was very condescending, telling us "what does it look like" "clearly its this" or she said "these are sweet and these are savory". But not explaining further. All of the pastries were $7 each, and everything besides the plain croissant tasted like it came out of the freezer and reheated, especially the fruit on the pastries. We got 4 pastries and it was over $30. Would not come here again.
I love the cinnamon rolls! Pretty much everything they offer is extremely delicious.
Best crunchy croissants! Love the savory pastries.
Crust and crumble is such a delight. Such good variety. Excellent pastries and the interior of the building is very cute as well.
I never had a bad experience with crust and crumble. It’s always positive experience in the food is delicious.
My coworkers recommended this place to me the other day, so I decided to try it this morning prior to going to work. The establishment is very cute, easy to find, and the service was great. I bought a box of 6 different danishes/croissants. I shared them with my coworkers and we all are hooked. Give them a try and support small, local businesses.
Wonderful place!
Analyzing 5,468,0865.5M ReviewsFor 14,73714.7K Experts