House cleaning service · Fresno, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 159 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★224 Google reviews · 24 photos
97%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$384typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers report that Crystal Clear Window Cleaning provides thorough window, solar panel, and skylight services with punctual, professional, and friendly staff. Reviews highlight clear communication regarding appointments and pricing, noting that costs are discussed upfront to avoid surprises. While one low-star review mentioned a higher estimate compared to competitors, another cited a traffic violation by a company vehicle, though the majority of feedback remains positive regarding the quality of work and reliability.
Google rating: 5.0 out of 5 from 224 reviews (97% five-star).
Reviews on this page: 224 Google reviews (169 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: House Cleaning Service serving Fresno, California.
Data from Google, last updated November 1, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
This companyHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crystal Clear Window Cleaning: 96/100 on this factor. Category median: 92.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crystal Clear Window Cleaning: 94/100 on this factor. Category median: 90.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crystal Clear Window Cleaning: 90/100 on this factor. Category median: 95.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crystal Clear Window Cleaning: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crystal Clear Window Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crystal Clear Window Cleaning: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
224 Google reviews we collected
5.0of 5
5 stars21897%
4 stars42%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 169 written reviews
100%praise
Praise306100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price19%
Reasonable1091%
Overpriced00%
Not sure00%
$384+52% vs typical house cleaning services
Middle half of what 8 customers paid ($339–$705) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9832%
Staff & attitude7625%
Speed & response5217%
Would recommend4214%
Price & value196%
Communication124%
Honesty & trust83%
What customers talk about
We read 169 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Did a great job cleaning the tracks and windows, made minor repairs and replaced the screens on site.”
“The staff associated with Crystal Clear window cleaning are always professional and trustworthy.”
“Jeremy & Brock arrived on time, got to work right away & did a fabulous job cleaning my windows.”
“This is a superb window cleaning service and I would 100% recommend them.”
“Always professional, great quality work at a great price.”
“Explained what they were doing and made suggestions for the future.”
“Excellent job in every way, from the integrity of the actual cleaning, to the integrity of the communication prior to the cleaning ,and the punctualit…”
People customers mention
Ken14 reviews
Jeremy6 reviews
Brauch3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Crystal Clear Window Cleaning for 6 kinds of job. Pick one to see what they paid and said.
JJan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Friendly, pet friendly and efficient service. Reliable, trustworthy and through.
Paid $500+Reasonable price
AAnamaria4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent service!! My solar panels and fans look better than new.
I will definitely be calling again, and will be telling my friends about your services.
Thank you for doing such a great job and being so polite and kind.
Paid $250–300Reasonable price
KKim5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jeremy & Brock arrived on time, got to work right away & did a fabulous job cleaning my windows. I feel very comfortable having them in my home & am thrilled with the job that “my window cleaning guys” did.
Paid $350–400Reasonable price
GGail2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Ken and Brauch cleaned my solar panels. They are very professional yet friendly. They went a step above and cleaned my skylights! I give them 10 stars out of 10!
PPatricia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Completely satisfied with Crystal Clear Window Service. The windows look fabulous. The workers were professional and polite. I will definitely use this service again.
Thank you so much, Thomas! We're thrilled to hear you've had consistently great experiences with us. Your support truly means a lot, and we look forward to seeing you again soon!
D
Debbie KumpeLocal Guide · 18 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
I have been using Crystal Clear Window Cleaning for several years, and they never disappoint. They are friendly and courteous. They are on time and very professional. I can depend on them to do a great job. I will continue to use their services.
Response from the owner · Edited a year ago
Thank you for your kind words. We are honored by your continued trust in us.
P
Peggy Borba4 reviewsiTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Friendly, pet friendly and efficient service. Reliable, trustworthy and through.
Price assessment: Reasonable price
Price: $500+
Response from the owner · a year ago
Thank you so much, Jan! We're thrilled to hear that you appreciated our friendly and efficient service — and that your furry friend felt welcome too! We truly appreciate your kind words and look forward to seeing you both again soon.
B
Brian McLaughlin3 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
The best. Workers were trustworthy and reliable. Did a great job cleaning the tracks and windows, made minor repairs and replaced the screens on site. Explained what they were doing and made suggestions for the future. Highly recommend.
Response from the owner · a month ago
Hello Brian,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were satisfied with the quality of our work and found our team to be trustworthy and reliable. Your recommendation means a lot to us, and we're glad we could assist with the cleaning, repairs, and replacements needed. We look forward to serving you again in the future and helping with any further suggestions we made. Thank you for choosing us!
P
Paula Heuston5 reviewsiTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
The staff associated with Crystal Clear window cleaning are always professional and trustworthy. Their work is outstanding. I have used them many times over the years. They cleaned my solar panels today. I highly recommend them
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Rooftop/skylight cleaning
Response from the owner · 3 years ago
Thank you for your kind words. Customer satisfaction is our goal. We are glad we're meeting our goal.
A
Anamaria EdWards4 reviewsiTotal number of Google reviews Anamaria has written across all businesses on Google Maps, not just this one.
Excellent service!! My solar panels and fans look better than new.
I will definitely be calling again, and will be telling my friends about your services.
Thank you for doing such a great job and being so polite and kind.
Price assessment: Reasonable price
Price: $250–300
Response from the owner · 2 months ago
Thank you so much for your kind words, Anamaria! We're thrilled to hear that you were pleased with the service and that your solar panels and fans are looking better than new. It was a pleasure serving you, and we really appreciate you spreading the word about our services. We look forward to seeing you again soon! Thank you for choosing us.
K
Kim Schapansky5 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Jeremy & Brock arrived on time, got to work right away & did a fabulous job cleaning my windows. I feel very comfortable having them in my home & am thrilled with the job that “my window cleaning guys” did.
Price assessment: Reasonable price
Price: $350–400
Response from the owner · Edited 2 months ago
Hello Kim,
Thank you so much for your wonderful review! We're thrilled to hear that Jeremy and Brock did a fabulous job and made you feel comfortable throughout the service. Your satisfaction and comfort are our top priorities. We look forward to being "your window cleaning guys" for many years to come!
Thank you for choosing our services and taking the time to share your experience.