Cindy4 reviews
Pablo and partner made my view of the lake the BEST from inside……they were friendly, efficient and got the job done to perfection 🌞
Review from Google · view on Google
Crystal Image Cleaning Inc.
Crystal Image Cleaning Inc. at a glance
Google reviewers rate Crystal Image Cleaning Inc. five stars based on 338 reviews, with the owner replying to forty percent of them. Customers frequently mention window cleaning, carpet shampooing, and pressure washing services, highlighting punctuality, professional communication, and reasonable pricing. Recurring themes include friendly staff and thorough work that leaves surfaces clean for weeks. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings praising the company's efficiency and reliability.
- Google rating: 5.0 out of 5 from 338 reviews (98% five-star).
- Reviews on this page: 338 Google reviews (293 with written comments, 7 with photos).
- Owner responses: the business replied to 40% of reviews.
- Most recent review: October 26, 2026.
- Service: Window Cleaner serving Rockford, Illinois.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★338 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Barbara Eberle7 reviews
They are honest and thorough
- Price assessment: Great price
- Services: Upholstery cleaning, Carpet cleaning
Review from Google · view on Google
Susan WegnerLocal Guide · 12 reviews
As always, Crystal Image did a really great job of cleaning my windows! In addition, this spring Neil power washed my concrete garage floor and did a good job of sparkling up the floor!
Response from the owner · 3 years ago
Thank you Susan for the amazing review. We always strive to do our best for our customers. You have been wonderful!
Review from Google · view on Google
Jim Molloy1 review
Great service, friendly staff, I would recommend them for your household needs!
- Services: Interior & exterior window cleaning
Response from the owner · 3 years ago
Thank you Jim for the great review! You’re an amazing customer to work with!
Review from Google · view on Google
josh wade1 review
They did a great and professional job. Great communication, which is hard to find these days. Recommend.
Response from the owner · 2 years ago
Thank you Josh for the great review. We strive our hardest to have the best communication with our customers.
Review from Google · view on Google
Laura Booth10 reviews
We love our windows after Crystal Image has been to our home!
Review from Google · view on Google
Meaghan Weitzel11 reviews
Windows look great! Clear and sparkling even weeks later. Will use Crystal Image again!! thank you!
- Price assessment: Great price
- Services: Interior & exterior window cleaning
Review from Google · view on Google
William Clark10 reviews
Had two bedroom carpets done and they both look great. And the work was done in less than an hour. Also a really good price.
- Services: Carpet cleaning
Review from Google · view on Google
Lenny Dejong5 reviews
Great experience from start to finish. Neil came out and walked the house with me and went over everything before giving me the estimate. Jennifer was great with getting everything scheduled and keeping me updated. Jose and Troy came out today and did an awesome job. The carpets look great and the whole process couldn’t have been easier. Everyone I dealt with was friendly, professional and great to work with. Definitely recommend Crystal Image Cleaning and will use them again.
- Price assessment: Great price
- Services: Cleaning, Cleaning & disinfection, Upholstery cleaning, Carpet cleaning
Review from Google · view on Google
Jack Shepard1 review
Honestly just a great experience, I have had these guys out twice and both times they were mindful of my cats, They were kind and efficient, and left the carpet far better than they found it, Easy scheduling, honestly I have nothing but good to say as far as my own experience is concerned.
- Price assessment: Reasonable price
- Price: $150–200
- Services: Cleaning, Carpet cleaning, Deep clean
Review from Google · view on Google
Business details
- Address: 1322 S Harlem Ave, Freeport, IL 61032
- Phone: (815) 218-6615
- Website: crystalimagecleaning.com
- Service area: Rockford, IL