Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
CT Master Lawn & Services LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 40%97+38.8Reliability 18%91+16.3Craft & service 21%91+19.2Value 11%94+9.9Momentum 11%100+10.5Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

CT Master Lawn & Services LLC

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 37 lawn care services · 5.0★ from 103 Google reviews

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Report card

Percentile vs other lawn care services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.CT Master Lawn & Services LLC is better than 97% of lawn care services.A
97
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.CT Master Lawn & Services LLC is better than 91% of lawn care services.A
91
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.CT Master Lawn & Services LLC is better than 91% of lawn care services.A
91
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.CT Master Lawn & Services LLC is better than 94% of lawn care services.A
94
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.CT Master Lawn & Services LLC is better than 100% of lawn care services.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.CT Master Lawn & Services LLC is better than —% of lawn care services.–
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Reviews for your job

Customers hired CT Master Lawn & Services LLC for 8 kinds of job.

CT Master Lawn & Services LLC for driveway or walkway paving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Driveway or walkway paving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 3 Google reviews tagged “Driveway or walkway paving”

Deanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely recommend Ct Master Lawn & Services, LLC. I had the opportunity to see their work locally and quickly received a quote. Eleazar is a consummate professional and provides exceptional customer service. He walked me through the process, schedule, and answered all questions, ensuring I knew what to expect…

Driveway or walkway pavingStone masonry+ Responsiveness+ Punctuality+ Quality
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eleazar did an exceptional job installing a new paver walkway and bluestone landing and steps for the front of our home. We couldn’t be happier with the superb quality and elegant appearance of his work. Eleazar demonstrates a professionalism , dependability and work ethic hard to find these days. He was responsive…

Driveway or walkway paving+ Responsiveness+ Punctuality+ Quality
Jenn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We could not be happier with the work done on our front yard. We had overgrown shrubs in the front beds that completely blocked the view from the porch and were grown up against the house (Sorry no before pics), awful sink holes and our sidewalk looked terrible from the uneven yard. Eleazar did a phenomenal job…

Driveway or walkway pavingGrading & reslopingTurf management+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Gardening services10—
Backyard landscaping10—
Grass seeding9—
Grading & resloping8—
Stone landscaping7—
Walkway landscaping7—
Landscape design construction6—
Stone masonry5—

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