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CT Pest Solutions

Pest control service · Waterbury, CT

4.9 ★★★★★ 710 Google reviews · 10 photos
97%five-star reviews
99%reviews answered by the owner
Nov 2026latest review

CT Pest Solutions at a glance

Google reviewers rate CT Pest Solutions 4.9 out of 5 based on 710 reviews, with the owner responding to 99% of them. Customers frequently praise technicians for being punctual, knowledgeable, and thorough during inspections and treatments for pests like mice, bees, and termites. They also appreciate clear communication regarding processes and pricing. However, some low-star reviews highlight issues with missed appointments, delayed service scheduling, and slow responses to requests for estimates or follow-up care.

  • Google rating: 4.9 out of 5 from 710 reviews (97% five-star).
  • Reviews on this page: 710 Google reviews (471 with written comments, 2 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 8, 2026.
  • Service: Flea Exterminator serving Waterbury, Connecticut.

Data from Google, last updated November 11, 2026.

Star ratings

710 Google reviews we collected

  • 5 stars69097%
  • 4 stars132%
  • 3 stars20%
  • 2 stars10%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 471 written reviews

  • Praise82599%
  • Complaints101%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude30036%
  • Quality & results16520%
  • Speed & response12114%
  • Communication9912%
  • Would recommend9912%
  • Price & value293%
  • Honesty & trust223%

What customers talk about

We read 471 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was thorough, friendly, professionally and knowledgeable.”
  • “I find David to be thorough, polite, efficient and knowledgeable.”
    “Worst experience I have had with a company in a while.”
  • “Very responsive technicians who took care of my garage.”
    “…g to CT just for this appointment the day of the service there was a no show no call…”
  • “He did an excellent job at explaining what he was doing, what he found and next steps!”
  • “Highly highly recommend this company for anyone dealing with pests.”
    “I cannot recommend him and this company highly enough!”
  • “Great service, reasonably priced, and they do what they say they are going to do.”
  • “We absolutely trust Frank to tell us what we need to know and get the job done for us!”

People customers mention

  • Frank 16 reviews
  • Angelo 8 reviews
  • David 7 reviews
  • Brandon 7 reviews
  • Tyler 6 reviews
  • Jonathan 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 710 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Trina Umbarger2 reviewsTotal number of Google reviews Trina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David came out to inspect. He was thorough, friendly, professionally and knowledgeable. He did an excellent job at explaining what he was doing, what he found and next steps! I look forward to working with him soon. Thank you!

  • Price assessment: Reasonable price
  • Services: Home inspection
  • Pest type: Other
Response from the owner · a day ago

We're delighted to hear about your positive experience with David! His thoroughness and professionalism truly make a difference, and we appreciate your feedback.

Marna Kloc-Nolan3 reviewsTotal number of Google reviews Marna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I find David to be thorough, polite, efficient and knowledgeable. 5 star!

  • Price assessment: Reasonable price
  • Price: $120–140
  • Services: Home inspection, Rodent extermination, General pest inspection, Bug & insect extermination, Ant extermination
  • Pest type: Ants, Termites, Rodents
Response from the owner · a week ago

Thank you for your kind words, Marna! We're glad to hear that David provided you with excellent service.

Yosif Gorenbeyn4 reviewsTotal number of Google reviews Yosif has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will see results first!

Response from the owner · a week ago

Thank you for the great rating! We're excited to hear you're looking forward to seeing results.

Michelle HinksonLocal Guide · 71 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was great, he called ahead to make sure we knew when he would arrive and took him time treating our problem areas.

Response from the owner · 2 years ago

We value your time and appreciate your awesome review Michelle.

Stephen Stronkowsky7 reviewsTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David provides outstanding service. The technician was polite, thorough, knowledgeable, professional and very nice

  • Price assessment: Reasonable price
  • Price: $140–160
  • Services: Rodent extermination, General pest inspection
  • Pest type: Rodents
Response from the owner · a year ago

Thank you for your kind words about our technician's service! We're pleased to hear that you had a positive experience with us.

Ken Russo8 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So far it was only a free inspection. The technician (Dillon) was very pleasant and knowledgeable explaining the issue and solution !!!

  • Price assessment: Not sure
  • Services: Rodent extermination
  • Pest type: Rodents
Response from the owner · a week ago

Thank you for the positive feedback, Ken! We're glad to hear that Dillon provided you with a pleasant and informative inspection experience.

Bhupesh Mangla5 reviewsTotal number of Google reviews Bhupesh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dillon is extremely thorough with his work! Company redounds to in-between Service calls promotly.

  • Price assessment: Reasonable price
  • Price: $140–160
  • Services: Home inspection
  • Pest type: Ants, Rodents, Other
Response from the owner · 3 weeks ago

Thank you for the fantastic feedback! We're glad to hear that Dillon provided thorough service and that our response times met your expectations.

Fallon Daniels1 reviewTotal number of Google reviews Fallon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very responsive technicians who took care of my garage. Supportive and reasonable.

  • Services: Rodent extermination
Response from the owner · a month ago

Thank you for the wonderful feedback! We're glad to hear that our technicians were responsive and able to address your garage needs effectively. Your satisfaction is important to us, and we appreciate your support.

wendy davis9 reviewsTotal number of Google reviews wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys were great- scheduled quickly, came promptly, explained the process and went to work! Bees and hive are gone. Before calling I sprayed 3 cans of bee killer from the hardware store - should have skipped all that and just called!

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Hornet & wasp extermination
Response from the owner · a month ago

Thank you for your wonderful feedback, Wendy! We're glad to hear that our team was able to address your bee issue efficiently and effectively. It's great that our prompt service and clear explanations made a difference for you. We appreciate you sharing your experience!

Frank Scandariato11 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Frank and team at CT Pest Solutions have been providing service to my location for years now and I couldnt be happier. They have always does a thorough job and have been crucial in maintaining my property pest free. Thank you for your reliability and professionalism!

  • Price assessment: Reasonable price
  • Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Bed bugs, Mosquitoes
Response from the owner · a month ago

Thank you for your kind words, Frank! It’s wonderful to hear that you’ve had such a positive experience with our team over the years. We truly appreciate your recognition of our efforts in keeping your property pest-free. Your satisfaction motivates us to maintain our high standards of service!

CT Pest Solutions on Google Maps →

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