Dipak Patel2 reviews
Very good !!!!
Response from the owner · 2 weeks ago
Hi Dipak, <br><br>Thank you for leaving a review of your recent home service with Culligan!
Review from Google · view on Google
Culligan Water of New Jersey
Culligan Water of New Jersey at a glance
Google reviewers rate Culligan Water of New Jersey 4.7 out of 5 based on 418 reviews. Many customers praise the punctuality, professionalism, and efficiency of technicians during salt deliveries, filter changes, and system installations. Recurring themes highlight helpful communication and reliable service for water softeners and filtration equipment. However, some low-star reviews criticize difficult customer service interactions, billing discrepancies regarding sales tax, and unresolved equipment issues.
- Google rating: 4.7 out of 5 from 418 reviews (88% five-star).
- Reviews on this page: 418 Google reviews (318 with written comments, 7 with photos).
- Owner responses: the business replied to 55% of reviews.
- Most recent review: October 23, 2026.
- Service: Water Purification Service serving Kinnelon, New Jersey.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★418 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Louise Milack3 reviews
Salt was delivered in a timely fashion. Serviceman was friendly and professional
Response from the owner · 2 days ago
Hi Louise, <br>Thank you for leaving a review about your recent delivery with Culligan! We are happy to provide prompt and professional service.
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Grace Hollendonner8 reviews
We love the equipment we have from Culligan - a whole house water filter, a second filter for the kitchen sink, a water softener, and a leak detection sensor in the basement. The company is very reliable, and the technicians are efficient and helpful.
Response from the owner · 3 days ago
Hi Grace, <br>We’re so happy to hear you’re loving your Culligan systems throughout your home! Thank you for trusting us with your water treatment needs. We look forward to continuing to serve you for years to come!
Review from Google · view on Google
Charlie GenglerLocal Guide · 13 reviews
Technician was prompt, efficient, and knowledgeable, and great to interact with.
Response from the owner · 3 days ago
Hi Charlie, <br>Thank you for your review! We’re so pleased to hear that you’ve had such positive interactions with our technicians.
Review from Google · view on Google
Ronald DeBlisLocal Guide · 35 reviews
Been using CULLIGAN for salt delivery for our water softener for ages. Their team from ordering to delivery is literally a 5 star service.
Response from the owner · 3 days ago
Hi Ronald, <br>We truly appreciate your continued loyalty over the years. Most importantly, we take pride in consistently delivering the five-star service our customers deserve!
Review from Google · view on Google
Jacquelyn Schoonmaker4 reviews
We recently had a Culligan whole-house filtration system installed. From start to finish, everyone we interacted with at the West Orange, NJ location was wonderful to work with.<br><br>The salesperson was knowledgeable and helped us choose the right system without any pressure. The plumber who did the installation was professional, respectful of our home, and did a clean job. Afterward, the woman at the office was incredibly kind and patient when explaining how the salt delivery works, quickly clearing up my confusion and getting everything set up for us.<br><br>It is rare to find a business where every team member is consistently professional, kind, and respectful. Best of all, the system works well—our water already feels great and the chlorine smell is completely gone. We highly recommend them to anyone looking for water treatment solutions.
Response from the owner · a week ago
Hi Jacquelyn, <br>Thank you for your wonderful review! We’re so happy to hear that your experience was positive from start to finish, from our sales team helping you choose the right system without any pressure, to the professional installation and continued support with salt deliveries. We love hearing that your new system has already made a noticeable difference in your water quality! We appreciate your trust in Culligan and look forward to serving you for years to come!
Review from Google · view on Google
Rosemary Rippas5 reviews
Helpful, informative, professional....that's our Culligan man!!!
Response from the owner · a week ago
Hi Rosemary, <br>Thank you for sharing your feedback about your recent service with your Culligan Man! We appreciate you taking the time to recognize how helpful, informative, and professional your experience was. 😊
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Christina DiStefano3 reviews
We recently had a new softener and RO system installed by Culligan. Chris at Culligan NJ was great to work with. Would recommend!
Response from the owner · a week ago
Hi Christina, <br>Thank you for taking the time to leave a review and recognize Chris! Congratulations on your new Culligan water softener and reverse osmosis system. We hope you enjoy your new water!
Review from Google · view on Google
Phil Baker9 reviews
Culligan technicians have always been friendly and courteous, and have efficiently performed their work.
Response from the owner · 2 weeks ago
Hi Phil, <br>We pride ourselves on our technicians taking care of not only the equipment, but our customers as well. We truly appreciate your review and are glad their courtesy stood out!
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Theresa Markham10 reviews
The CULLIGAN guys are super nice and the office staff is very on the ball. They do a great job taking care of my requests for change in number of water bottles and salt bags. Super reliable and dependable.
Response from the owner · 2 weeks ago
Hi Theresa, <br>We are happy to hear that your experience, from our customer service team to your route driver, has been reliable and dependable. Thank you for choosing Culligan!
Review from Google · view on Google
Business details
- Address: 18 Northfield Ave, West Orange, NJ 07052
- Phone: (973) 731-7110
- Website: culligannj.com
- Service area: Kinnelon, NJ