House cleaning service · Cullman, AL · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 28 air duct cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★199 Google reviews · 24 photos
97%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$275typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Cullman Cleaning Co. holds a 5/5 rating from 199 reviews, with the owner responding to 93% of feedback. Customers frequently cite punctuality, thorough attention to detail, and effective communication as key strengths, noting that homes are left smelling fresh and looking spotless after bi-weekly or deep cleaning services. One low-star review criticized the deep cleaning service for failing to clean specific items like light fixtures, despite the customer’s prior preparation.
Google rating: 5.0 out of 5 from 199 reviews (97% five-star).
Reviews on this page: 199 Google reviews (149 with written comments, 2 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 27, 2026.
Service: Air Duct Cleaning Service serving Cullman, Alabama.
Data from Google, last updated October 28, 2026.
Score profile vs other air duct cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Cullman Cleaning Co.Air Duct Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cullman Cleaning Co.: 95/100 on this factor. Category median: 94.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cullman Cleaning Co.: 96/100 on this factor. Category median: 92.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cullman Cleaning Co.: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cullman Cleaning Co.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cullman Cleaning Co.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cullman Cleaning Co.: 85/100 on this factor. Category median: 91.A
85
Bar = this company · dark tick = category median.
Star ratings
199 Google reviews we collected
5.0of 5
5 stars19397%
4 stars53%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 149 written reviews
100%praise
Praise212100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1045%
Reasonable1150%
Overpriced00%
Not sure15%
$275-36% vs typical air duct cleaning services
Middle half of what 12 customers paid ($137–$327) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8942%
Would recommend3516%
Staff & attitude3315%
Speed & response3215%
Communication126%
Honesty & trust73%
Price & value52%
What customers talk about
We read 149 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have always had a wonderful experience with Cullman Cleaning.”
“If you’re looking for a thorough, reliable, and professional cleaning service, I highly recommend them!”
“McKenzie did a wonderful job and was very friendly!”
“Very fast response and were able to get us on the schedule quickly.”
“Abby has always been so easy to work with as well, accommodating my schedule and extra add on services.”
“They always do a great job… And they are trustworthy.”
“I use them for weekly cleaning and they are very professional and have my house looking amazing and for a great price!”
People customers mention
Spotless8 reviews
Grace7 reviews
Abby4 reviews
Shasta4 reviews
Makayla3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Cullman Cleaning Co. for 3 kinds of job. Pick one to see what they paid and said.
AAnna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
My house is spotless!! Definitely recommend Cullman Cleaning Co! My house smells and looks amazing!
Paid $300–350Great price
JJake6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Natalie was punctual, polite and very thorough. My house was left sparkling from top to bottom, highly recommended!
Paid $300–350Reasonable price
TTLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rebecca is awesome, we need her to set up schedule for our house, bi monthly. Also, we her to deep clean.
She is great!!
Paid $150–200Great price
CCharles5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Arrived at time stated
Very detailed oriented
Checked her work to make sure didn't miss anything
Paid $300–350Great price
CChris1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They are always on time.. They always do a great job… And they are trustworthy.. I will always use them..
Paid $100–150Reasonable price
HHolliann8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We hired Cullman Cleaning Co. to clean our new house before we move in. It looks amazing. I swear my bathtub is a different color. It smelled so good when I walked in. My house is more than ready for us to move our stuff in. Much appreciated!!
I have always had a wonderful experience with Cullman Cleaning. We love Maria, and are grateful for her beautiful work. Maria is friendly and cares about her clients. Thanks to her I have an addiction to Bitty Bum Bum spray haha. She goes the extra mile to do special things that normal cleaners wouldn’t. Abby has always been so easy to work with as well, accommodating my schedule and extra add on services. Couldn’t be happier with our choice to use Cullman Cleaning.
Response from the owner · a year ago
Thank you so much Maegan! 🥹🩷
J
Jane Ivey3 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
We have been using Cullman Cleaning Co. for bi-weekly cleans for about 2 years and are very pleased. The ladies are always on time and thorough. We’ve had a few different cleaners and each one has been great! Reasonable prices and great communication.
Price assessment: Great price
A
Amanda Watson7 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Absolutely AMAZING deep cleaning service!
I cannot say enough good things about the job they did on my home! Every detail was taken care of, and my house has never looked or felt so clean. They went above and beyond my expectations, leaving everything spotless, fresh, and looking incredible. The fragrance they used was amazing and made the whole house smell wonderful. You can truly tell they take pride in their work and care about making their customers happy. If you’re looking for a thorough, reliable, and professional cleaning service, I highly recommend them! 🧹✨
Response from the owner · a week ago
Thank you so much!😭❤️
L
Linda Robertson2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
McKenzie did a wonderful job and was very friendly! She was very thorough and has great attention to detail! Will definitely be using Cullman Cleaning Co in the future!
