BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%64+28Reliability 19%71+13.3Value 13%22+2.8Momentum 10%91+9.1Track record 9%22+1.9Accountability 6%22+1.4Experts Score= 56Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%64+28Reliability 19%71+13.3Value 13%22+2.8Momentum 10%91+9.1Track record 9%22+1.9Accountability 6%22+1.4Experts Score= 56Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORECURA Termite & Pest Control Laguna Niguel
Better than 59% of bed bug exterminators · #12 of 29
4.9★488 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
CURA Termite & Pest Control Laguna Niguel for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Termite inspection”
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Michael listened to my concerns and addressed the issues
Paid $100–120Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
AnnaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
So friendly and accomodating!!! Besides the monthly sprays, they did a fantastic job accommodating me for the termite tenting.
Reasonable priceHome inspectionTermite inspectionTermite extermination
Patty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
They are very profesional, always on time, and they do a great job!
Paid $40–60Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Deb8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Rating only, no written review.
Paid $100–120Home inspectionHornet & wasp exterminationTermite inspection
brindle418 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Rating only, no written review.
Paid $100–120Reasonable priceTermite inspectionBug & insect extermination
vs category
Blue = CURA, grey = bed bug exterminators average
Rating over time
Price
$113+18% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Great price 28%Reasonable 68%Overpriced 3%Not sure 1%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%64+28Reliability 19%71+13.3Value 13%22+2.8Momentum 10%91+9.1Track record 9%22+1.9Accountability 6%22+1.4Experts Score= 56Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
64
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
71
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
22
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
91
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
22
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
22
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
