Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%64+28Reliability 19%71+13.3Value 13%22+2.8Momentum 10%91+9.1Track record 9%22+1.9Accountability 6%22+1.4Experts Score= 56Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORECURA Termite & Pest Control Laguna Niguel
San Juan Capistrano, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 4.9★ from 488 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.CURA Termite & Pest Control Laguna Niguel is better than 64% of bed bug exterminators.B
64
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).CURA Termite & Pest Control Laguna Niguel is better than 71% of bed bug exterminators.B
71
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.CURA Termite & Pest Control Laguna Niguel is better than —% of bed bug exterminators.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.CURA Termite & Pest Control Laguna Niguel is better than 22% of bed bug exterminators.D
22
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.CURA Termite & Pest Control Laguna Niguel is better than 91% of bed bug exterminators.A
91
Track recordTrack record · 7% of the scoreReview volume and years with reviews.CURA Termite & Pest Control Laguna Niguel is better than 22% of bed bug exterminators.D
22
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.CURA Termite & Pest Control Laguna Niguel is better than 22% of bed bug exterminators.D
22
Reviews for your job
Customers hired CURA Termite & Pest Control Laguna Niguel for 8 kinds of job.
CURA Termite & Pest Control Laguna Niguel for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Termite inspection”
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Michael listened to my concerns and addressed the issues
Paid $100–120Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
AnnaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
So friendly and accomodating!!! Besides the monthly sprays, they did a fantastic job accommodating me for the termite tenting.
Reasonable priceHome inspectionTermite inspectionTermite extermination
Patty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
They are very profesional, always on time, and they do a great job!
Paid $40–60Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Deb8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Rating only, no written review.
Paid $100–120Home inspectionHornet & wasp exterminationTermite inspection
brindle418 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Rating only, no written review.
Paid $100–120Reasonable priceTermite inspectionBug & insect extermination
Price
$113+18% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 68%Overpriced 3%Not sure 1%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 81 | $63–$126 |
| Spider extermination | 75 | $85–$152 |
| Home inspection | 62 | $63–$131 |
| General pest inspection | 60 | $63–$119 |
| Ant extermination | 41 | $48–$189 |
| Mosquito extermination | 39 | — |
| Flea & mite extermination | 33 | $79–$255 |
| Cockroach extermination | 24 | $58–$188 |
