Jarrett Brewer13 reviews
Great customer service quick and easy quotes.
Response from the owner · 6 months ago
We're glad we could help you get a quote, Jarrett! Thanks for giving us five stars.
Review from Google · view on Google
Curtis Helms Insurance
Curtis Helms Insurance at a glance
Customers frequently cite quick quotes, competitive pricing, and responsive communication as key benefits of the agency's auto insurance services. Many reviewers highlight long-term loyalty and the helpfulness of staff in navigating complex claims or finding savings across multiple carriers. However, some lower-rated reviews mention difficulties with billing after cancellation or note that certain coverages, such as flood protection, are unavailable or limited.
- Google rating: 4.9 out of 5 from 1,790 reviews (95% five-star).
- Reviews on this page: 1,792 Google reviews (745 with written comments, 19 with photos).
- Owner responses: the business replied to 93% of reviews.
- Most recent review: October 24, 2026.
- Service: Insurance Agent serving Charlotte, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★1,790 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Kea Barringer4 reviews
Curtis Helms Insurance has been supportive of members of my family and I am grateful...
Response from the owner · 2 years ago
Thank you for the kind review, Kea! We appreciate your feedback.
Review from Google · view on Google
Phyllis Cooper2 reviews
Great Customer Service
Response from the owner · 2 years ago
Thank you, Phyllis! We love having you as part of our insurance family!
Review from Google · view on Google
Keyonna1 review
The best in the Queen City fast an reliable an not overly expensive 10/10 highly recommend especially Mrs Rebecca she is so sweet an professional
Review from Google · view on Google
Tim Lowery (National Service Corp LLC)3 reviews
Very good at communicating about my needs.
- Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 5 years ago
Thanks for taking the time to review us, Tim!
Review from Google · view on Google
Juwan JohnsonLocal Guide · 21 reviews
Exceptional service and great rates
Response from the owner · 4 days ago
Thank you, Juwan! We take pride in finding the best rates for our clients, and it's uplifting to know you have felt so pleased with our services. Give us a call anytime if you have questions.
Review from Google · view on Google
tania pozoLocal Guide · 21 reviews
Rebecca is amazing!!!! All the way around!
Response from the owner · 2 years ago
Thanks, Tania! We're so glad we could help you get a great deal!
Review from Google · view on Google
Orlando Billings7 reviews
Great environment, great people and just all around great company
Response from the owner · 6 days ago
Thanks for the fantastic feedback, Orlando! We truly appreciate you taking the time to share your experience and are so glad to hear you enjoy working with our team!
Review from Google · view on Google
Linda Harris7 reviews
Katherine is a great agent. I would recommend Katherine and Helms insurance agency for you insurance needs.
Response from the owner · a month ago
Thank you for the 5 stars!
Review from Google · view on Google
zakoria jones6 reviews
They always respond quickly and are extremely helpful! Curtis helms is always the first place I call when I need insurance coverage. Thank you guys!
Response from the owner · 6 days ago
Thank you so much for the wonderful review and your continued trust! It's fantastic to hear that our quick response times and helpful team make us your go-to choice. We truly appreciate your loyalty to Curtis Helms!
Review from Google · view on Google
Business details
- Address: 6324 N Tryon St #101, Charlotte, NC 28213
- Phone: (704) 921-2118
- Website: curtishelmsinsurance.com
- Service area: Charlotte, NC