Google reviewers rate Custom Connections LLC five stars based on twenty-six reviews, with the owner not replying to any. Customers highlight services including audio, video, security, and smart lighting installations, often noting punctuality, clear communication, and reasonable pricing. Recurring themes describe the company's responsiveness, thorough technical knowledge, and long-term reliability for both new builds and existing systems. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 26 reviews (100% five-star).
Reviews on this page: 26 Google reviews (25 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 1, 2026.
Service: Home Automation Installer serving Kansas City, Missouri.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
26 reviews on Google
5★26
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He fit us into his busy schedule, diagnosed and fixed the problem quickly.”
“I am extremely satisfied with their work and would recommend them to anyone.”
“Their assessment of the job was very thorough, giving me a feeling of total confidence in their ability to do the job right.”
“Trustworthy, professional and focused on exceeding expectations are hallmarks of this locally-owned business.”
“The owner is very responsive and we trust them with our home when we aren’t there.”
“Keith walked us through all the options, and even brought up additional items he supplies and installs for our home connivence and comfort.”
“It’s beyond worth it, and the cost is minimal for what you get.”
People customers mention
Keith9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Wallace Funeral Homes6 reviewsiTotal number of Google reviews Wallace has written across all businesses on Google Maps, not just this one.
My wife and I were having issues with our smart television in our living room. We called Custom Connections, and got a hold of Keith. He fit us into his busy schedule, diagnosed and fixed the problem quickly.
If you’re having an issue with your television, or you want to go big with a home theater and surround sound. This is the place.
-Justin McConville
Bob Robinson4 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Keith and team have installed audio, video and security systems in five homes we have owned since 2010. Trustworthy, professional and focused on exceeding expectations are hallmarks of this locally-owned business.
Kyle Andrews8 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Keith and his team did a phenomenal job for us when moving two separate times. Tv’s moved, stored and reinstalled plus added electrical on deck and hung tv there as well. Clean, efficient and everything working perfectly. Highly recommend!!
Price assessment: Great price
Brian Davidson1 reviewiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Calling Keith was the best decision we made. We had no idea the options we had when it came to our new homes internet, TV, and music. Keith walked us through all the options, and even brought up additional items he supplies and installs for our home connivence and comfort. There was never pressure from CC, and the scheduling was super easy. If your like me, and think you can’t afford the luxury of a professional install, don’t be. It’s beyond worth it, and the cost is minimal for what you get. CC will always be our go to, if we upgrade or add to.
Tony LeeLocal Guide · 10 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Keith and his team are very professional and courteous. When we built our house, Keith pre-wired everything for our TVs and all the internet connections. He hung all our equipment and organized everything well. All our questions were answered, and his service since installation has been superb. Prices are reasonable, and you couldn’t ask for better follow up. I highly recommend these folks.
Price assessment: Reasonable price
Former Rancher Dane12 reviewsiTotal number of Google reviews Former has written across all businesses on Google Maps, not just this one.
Custom Connections AV was one of three companies/contractors that I selected to provide a quote to add five hardwired WiFi access points in my house.
Keith and his son Wyatt were responsive, personable and prompt. Their assessment of the job was very thorough, giving me a feeling of total confidence in their ability to do the job right. Their price was reasonable as well.
I am extremely satisfied with their work and would recommend them to anyone.
Great work guys and thanks again!!
Price assessment: Reasonable price
Carla SallasLocal Guide · 17 reviewsiTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
Keith and his team were so efficient and very pleasant to have in my home. They spent so much time making sure everything was wired and done correctly. They think of everything and help you figure out the best system for you and your family. Anytime I needed any assistance Keith was just a text away with quick assistance. Great service and I highly recommend them.
Phillip Hill99 reviewsiTotal number of Google reviews Phillip has written across all businesses on Google Maps, not just this one.
This is a great company for custom electronics for your home. Integrating sound, video, lighting and networking into an easy to use package. The quality of the work, products and service is impeccable!
Barbara StoneLocal Guide · 99 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
We have exclusively used Custom Connections for our sound systems as well as alarm system for 20 years. Always very happy with the job they do. The owner is very responsive and we trust them with our home when we aren’t there. You will be 100% satisfied!
Jenny Duncan1 reviewiTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
We have been customers of Keith’s since 2014 when he inherited our outdated smart lighting system. Since then we have replaced the old system and Keith installed Alexa lighting throughout our entire main level! His knowledge of the product and the efficiency of his install was phenomenal. The lights are all voice activated or controlled by an app on my phone that I can control from anywhere. Keith and his team are highly recommended!
