Beauty salon · Bartlesville, OK · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty99−0.1Momentum penalty16−8.4Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#101 of 108 makeup artistsiPosition by Experts Score among all companies we track in this category. · better than 7%
4.8★★★★★74 Google reviews · 24 photos
96%five-star reviews
4.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
$32typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Reviewers highlight the salon's clean, organized atmosphere and the stylist's attentive communication, noting that she takes time to understand client goals before performing cuts, color, extensions, or spa treatments. Most customers report satisfaction with the final results and the use of natural products, while recurring complaints in low-rated reviews focus on uneven layering, hair being cut shorter than requested, and a lack of clear pricing or receipts provided during appointments.
Google rating: 4.8 out of 5 from 74 reviews (96% five-star).
Reviews on this page: 74 Google reviews (66 with written comments, 1 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: September 30, 2026.
Service: Makeup Artist serving Bartlesville, Oklahoma.
Data from Google, last updated November 1, 2026.
Score profile vs other makeup artists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Cutting Edge Salon & SpaMakeup Artists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cutting Edge Salon & Spa: 74/100 on this factor. Category median: 95.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cutting Edge Salon & Spa: 60/100 on this factor. Category median: 94.B
60
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cutting Edge Salon & Spa: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cutting Edge Salon & Spa: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cutting Edge Salon & Spa: 16/100 on this factor. Category median: 100.F
16
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cutting Edge Salon & Spa: 86/100 on this factor. Category median: 47.A
86
Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
4.8of 5
5 stars7196%
4 stars00%
3 stars00%
2 stars00%
1 star34%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
93%praise
Praise6793%
Complaints57%
Price
What customers reported paying
$32-61% vs typical makeup artists
Middle half of what 9 customers paid ($24–$46) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3244%
Quality & results1825%
Would recommend1318%
Honesty & trust46%
Communication23%
Price & value23%
Speed & response11%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amy is such a skilled and knowledgeable beautician!”
“Amy did an awesome job and I left her salon feeling good.”
“one of the best spa i ever been into service was great 10/10 would go back again”
“NEVER AGAIN.”
“Amy is very nice and she genuinely cares about her clients”
“Amy is great at explaining her products and techniques.”
“Her friendly personality makes it comfortable to speak personally with her, and her prices are reasonable .”
“It was my first time to her shop so I was a little nervous, but she put me at ease so quickly.”
People customers mention
Amy21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Cutting Edge Salon & Spa for 4 kinds of job. Pick one to see what they paid and said.
CChloe5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Amy is such a skilled and knowledgeable beautician! She really put her skills to work with this trim and dye and got me exactly what I wanted.
Paid $200+HaircutService not listed
DDaydreams11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
For the first time in my whole life, I actually walked out a salon liking my hair cut! Amy is very nice and she genuinely cares about her clients
Paid $20–40Haircut
SStacyee1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
What a delightful experience! The shop is clean, organized and delightful! From the first visit you feel you have known Amy forever! An old friend! She listens, is patient and amazing at what she does! A great experience every time! Her attention to detail is second to none! Great shop, service and great stylist
Paid $20–40Blowouts
LLylian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★
it was so uneven the layers looked so so bad. way to short it looked like from my ears forward it was under my chin and the in the back it was to the end of my shorter blades. NEVER AGAIN. she was really nice but NO. and it was way shorter than i wanted. it’s so short now.
Paid $20–40HaircutHairstyling
Aabbs1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★
The woman that did my hair was nice, but when I got home I had my friend look at my hair, and it was uneven, and she did a horrible job on my layers. They were so uneven and horrible.
Paid $20–40Haircut
Ggrace3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
She is a very sweet person, I don't trust many people with my hair but she did amazing I'm very happy with how it turned out
For the first time in my whole life, I actually walked out a salon liking my hair cut! Amy is very nice and she genuinely cares about her clients
Price: $20–40
Services: Haircut
Response from the owner · 5 months ago
Thank you! I think we were a good fit you helped me help you I loved that you were open to trying the certified organic chemical free products helps keep us both healthy with no cancer causing chemicals yayyy im going to message you soon and Thank you for the lovely review i do want every client to feel that way! 😍
S
Samantha Lowe4 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
What a delightful experience! The shop is clean, organized and delightful! From the first visit you feel you have known Amy forever! An old friend! She listens, is patient and amazing at what she does! A great experience every time! Her attention to detail is second to none! Great shop, service and great stylist
Price: $20–40
Services: Blowouts
Response from the owner · 7 months ago
Thank you i enjoy our visits everytime you and Alan come for hair cuts I feel like its a good friend coming in love doing your hair i feel blessed to have met you both your amazing people always leave smiling... and I love to brighten your day 😍
L
Lylian Kahler1 reviewiTotal number of Google reviews Lylian has written across all businesses on Google Maps, not just this one.
it was so uneven the layers looked so so bad. way to short it looked like from my ears forward it was under my chin and the in the back it was to the end of my shorter blades. NEVER AGAIN. she was really nice but NO. and it was way shorter than i wanted. it’s so short now.
Price: $20–40
Services: Haircut, Hairstyling
Response from the owner · 8 months ago
This it not true come in a show me im pretty sure you got the wrong place
A
abbs1 reviewiTotal number of Google reviews abbs has written across all businesses on Google Maps, not just this one.
The woman that did my hair was nice, but when I got home I had my friend look at my hair, and it was uneven, and she did a horrible job on my layers. They were so uneven and horrible.
Price: $20–40
Services: Haircut
Response from the owner · 8 months ago
I own the salon i don't know who you are ... there is no way this is true if so come show me! I think you got the wrong place you need to remove this review your mistaken
L
Lacey Monday4 reviewsiTotal number of Google reviews Lacey has written across all businesses on Google Maps, not just this one.
2 of my sister in laws & I had a “pamper party” with Amy! She paid special attention to each of us to make sure we were comfortable, relaxed, & enjoying the experience. She also provided snacks & drinks for us. The charcuterie board was so cute & tasty. We will definitely be back to see her!
Services: Service not listed
Response from the owner · a year ago
Thank you so much it was so fun! To pamper all 3 of you!
J
Jamie Carter2 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
