Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate Cuyamaca Animal Hospital 4.8 out of 5 based on 957 reviews, with the owner not replying to any. Many clients praise the compassionate staff, thorough examinations, and willingness to accommodate last-minute appointments or follow up after procedures. However, lower-rated reviews cite issues with long wait times, billing discrepancies, and communication errors, including unauthorized vaccinations and incorrect information provided by front desk personnel.
Data from Google, last updated November 11, 2026.
957 Google reviews we collected
Phrases our text analysis found in 649 written reviews
How often each topic comes up in the written reviews
We read 649 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The office representatives were prompt, friendly and informative.”
“Too many times called in put on hold for sometimes over 10 min and some of the new staff are very unprofessional and rude.”
“Friendly, professional staff and thorough exam -- I highly recommend Cuyamaca Animal Hospital.”
“She had a horrible reaction to the vaccine and was screaming in pain all night.”
“I highly recommend this place for medical care of your fur babies.”
“I feel that they don't recommend unnecessary tests and will always try a simple solution first.”
“There is someone there to always answer the phone pretty quickly (when not urgent) and we are always able to get an appointment within a reasonable ti…”
“The first visit they were an hour late (I didn’t mind waiting because of the great reviews) HOWEVER Bordatella was given to my puppy without authoriza…”
“It’s clear that they genuinely care about their patients and the families who love them.”
“…en not urgent) and we are always able to get an appointment within a reasonable timeframe, which is difficult to do at many other places nowadays.…”
“If a fur person in your life needs help, bring it to Cuyamaca, you won't be disappointed, nor over charged.”
“They focus on her, explain my options, and allow me the time I need to make decisions.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 957 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This is the first veterinarian that my dog literally cries to get out of the car and go to the vet. Always cheerful staff and very welcoming.
The appt was for Ozzie 84lb Husky mix and Pumpkin 60lb Terrier mix to get certain vax's. The office representatives were prompt, friendly and informative. My babies were well taken care of and tails were wagging when we left. Nice!
Always professional and compassionate
The only issue was the 45 minute wait. I know my appointment was last minute, so I was just grateful to see the Dr. Kanholm , it was worth the wait!! I wish they gave me a prescription but they filled it there. It was 100 dollars. I couldn’t afford the blood work because of the expense.
Brought my 3 Beagles here 16 years ago and of course brought our Goldendoodle Brooklyn here. Love this facility!🥰
I trust CAH to take care of my Lily. I’ve been taking her there for 12 years. They focus on her, explain my options, and allow me the time I need to make decisions. I appreciate that and they always follow up!
I highly recommend this place for medical care of your fur babies. All of the doctors are top notch. We have switched all of our animals to this facility.
⭐⭐⭐⭐⭐ I can’t say enough wonderful things about Cuyamaca Animal Hospital! My 6-year-old fur baby recently had his neuter surgery, and from start to finish, the entire team was absolutely amazing. Everyone was so patient, loving, and gentle with him, which meant the world to me. They were also incredibly patient with me as a worried pet mom, answering my questions and supporting us throughout his surgery and healing process. Dr. Saele was amazing and made us feel completely comfortable and cared for. A huge thank-you to the assistants, Madison Wilson and Kylie, for being so kind and attentive to my fur baby. And Ethan at the front desk was absolutely wonderful—so welcoming, helpful, and friendly. Every staff member we encountered made us feel welcome and reassured. It’s clear that they genuinely care about their patients and the families who love them. I’m so grateful we chose Cuyamaca Animal Hospital. Thank you all for taking such wonderful care of my baby! ❤️🐾
Wonderful initial visit, rescue boxer enjoyed the staff and Dr. Kanholm. Personable and professional, we appreciate the wonderful team work.
There very nice to the parents and the fur babies
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts