iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%56+35.6Reliability 28%50+14.1Replies to reviews 8%71+5.8Experts Score= 56Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 22 pharmaciesiPosition by Experts Score among all companies we track in this category. · better than 10%
4.5★★★★★113 Google reviews · 24 photos
78%five-star reviews
4.69★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate CVS Pharmacy in Miramar 4.5 out of 5 based on 113 reviews, noting that the owner responded to 61% of them. Customers frequently praise the 24-hour availability, reasonable prices, and professional staff who provide clear guidance on prescriptions and vaccinations. Positive feedback highlights efficient service and friendly interactions, particularly during drive-thru visits. However, recurring criticisms in low-star reviews focus on slow processing times, long lines for medication pickup, and instances of rude or unhelpful customer service.
Google rating: 4.5 out of 5 from 113 reviews (78% five-star).
Reviews on this page: 113 Google reviews (59 with written comments, 4 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 26, 2026.
Service: Pharmacy serving Miramar, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other pharmacies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
CVS PharmacyPharmacies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CVS Pharmacy: 56/100 on this factor. Category median: 80.C
56
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CVS Pharmacy: 50/100 on this factor. Category median: 76.C
50
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CVS Pharmacy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CVS Pharmacy: 71/100 on this factor. Category median: 66.B
71
Bar = this company · dark tick = category median.
Star ratings
113 Google reviews we collected
4.5of 5
5 stars8878%
4 stars1110%
3 stars44%
2 stars11%
1 star98%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
83%praise
Praise3883%
Complaints817%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2248%
Quality & results1022%
Speed & response817%
Communication24%
Price & value24%
Would recommend24%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It is extremely helpful to have a 24 hours CVS pharmacy that opens even 4th of July.”
“At 7:40 AM Sunday and the staff at the pharmacist was not very helpful.”
“armacists are knowledgeable, always take the time to answer questions thoroughly, and provide clear guidance on prescriptions and over the counter opt…”
“Poor service from the staff”
“I especially appreciate the prompt service and the courteous manner in which the staff handle all interactions.”
“Pharmacy is too slow with their customers they tell you your pickup is ready and when you go there it's not”
“They answered all my questions to my total satisfaction!”
“The prices are very reasonable.”
“However, since there is always room for improvement, I recommend you have your pharmacy staff stager their lunch hours to keep the windo open at all t…”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMariaLocal Guide · 171 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Very good service. However, since there is always room for improvement, I recommend you have your pharmacy staff stager their lunch hours to keep the windo open at all times instead of closing it for an hour. A very important hour for many customers.
CChristineLocal Guide · 79 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
CVS is the best for getting your vaccinations. You can schedule your appointment online & check-in online when you arrive. They are ready with all they need at your scheduled time. They have a smooth & easy process.
MmarkLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Went in this morning for my scheduled appointment for the new flu and covid shots. My pharmacist was Angela and she was a total pro. I barely felt the shots and you can tell she knows exactly what she is doing. All in all a flawless experience
FFrankLocal Guide · 507 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Excelente farmacia y muchos productos que en ocasiones se encuentran en venta o plan de rebajas
IILLWELL2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
It is extremely helpful to have a 24 hours CVS pharmacy that opens even 4th of July. Thank you.
DDeniseLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★
Pharmacist is garbage and should not have his job. rude and disrespectful. Pharmacist loves to decline prescriptions that a certified Dr called in with his dea number! had to pull all my medication out due to him telling me he refused to fill any of my medication even though he's filled them before
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
M
Maria Elena MartinezLocal Guide · 171 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Very good service. However, since there is always room for improvement, I recommend you have your pharmacy staff stager their lunch hours to keep the windo open at all times instead of closing it for an hour. A very important hour for many customers.
Response from the owner · a year ago
Thank you so much for your wonderful review! We’re thrilled you had an excellent experience. Your support means a lot to us, and we look forward to serving you again!
C
Christine ShipmanLocal Guide · 79 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
CVS is the best for getting your vaccinations. You can schedule your appointment online & check-in online when you arrive. They are ready with all they need at your scheduled time. They have a smooth & easy process.
Response from the owner · 2 weeks ago
We really appreciate your positive feedback! It’s wonderful to know that we could meet your expectations. We look forward to serving you again!
E
EmilianoLocal Guide · 69 reviewsiTotal number of Google reviews Emiliano has written across all businesses on Google Maps, not just this one.
The staff at this pharmacy is the best!
Very professional and efficient.
Response from the owner · 3 weeks ago
We’re so glad to hear that you were happy with our customer service! Thank you for taking the time to share your experience. We appreciate your support and can’t wait to assist you again in the future!
M
mark garciaLocal Guide · 15 reviewsiTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
Went in this morning for my scheduled appointment for the new flu and covid shots. My pharmacist was Angela and she was a total pro. I barely felt the shots and you can tell she knows exactly what she is doing. All in all a flawless experience
Response from the owner · a month ago
We appreciate your kind words! It’s fantastic to know that our colleague provided excellent service.
X
Xavier Rdz. Bores HardyLocal Guide · 12 reviewsiTotal number of Google reviews Xavier has written across all businesses on Google Maps, not just this one.
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
D
Denise MoraLocal Guide · 40 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Pharmacist is garbage and should not have his job. rude and disrespectful. Pharmacist loves to decline prescriptions that a certified Dr called in with his dea number! had to pull all my medication out due to him telling me he refused to fill any of my medication even though he's filled them before
Response from the owner · 8 months ago
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
