Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Customers consistently describe the shop as professional, honest, and knowledgeable, noting that the owner provides clear explanations and fair pricing for various repairs. Reviews highlight quick turnaround times, attentive service, and a willingness to avoid unnecessary costs, with many clients stating they plan to return for future maintenance. The single low-star review offers a brief negative opinion without specific details, while the owner actively responds to a majority of the feedback.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
121 Google reviews we collected
Phrases our text analysis found in 92 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“"I want to publicly thank this shop for their excellent service.”
“worst ever”
“They are very kind, professional, and meticulous in their work.”
“The owner was kind, honest, and incredibly accommodating.”
“They replaced the water pump, belts, and engine mounts at an excellent and very reasonable price.”
“He took me right away gave me an appointment and did not overcharge me.”
“Been going to D & D for years now and I would HiGHLY recommend him”
“Very professional and very fast with repairs to my vehicle.”
“He took the time to explain everything clearly and made sure I felt comfortable and respected throughout the process.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired D & D Car Care LLC for 8 kinds of job. Pick one to see what they paid and said.
Derrick is a easy and fair person to deal with. Attentive to detail, solid advice, no b.s., everything you'd want in a mechanic.
Derrick is amazing and a very honest mechanic. Been going to D & D for years now and I would HiGHLY recommend him
"Quiero agradecer públicamente el excelente servicio de este taller. Hace poco les llevé mi herramienta de trabajo, una Ram ProMaster 3500 2019, por un liqueo de refrigerante. Le cambiaron la bomba de agua, bandas y soportes de motor a un precio excelente y muy razonable. Son personas muy amables, profesionales y…
This was my first time coming to this shop. I will be returning. My experience was smooth and the cost was more than reasonable. I highly recommend.
Derrick, the owner, was extremely knowledgeable and accommodating. The work done was to the point and the charges were fair and reasonable. I highly recommend this car care shop.
Great service and prices, Derrick is great and will be back next time when the car needs service. Thanks
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 11 | — |
| Brakes | 7 | — |
| Oil change | 7 | — |
| Brake service & repair | 5 | — |
| Transmission | 4 | — |
| Steering & suspension repair | 4 | — |
| Auto engine diagnostic | 4 | — |
| Engine repair | 3 | — |
4.9 ★★★★★ 121 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Derrick is a easy and fair person to deal with. Attentive to detail, solid advice, no b.s., everything you'd want in a mechanic.
Derrick is amazing and a very honest mechanic. Been going to D & D for years now and I would HiGHLY recommend him
These mechanic are specialist in what they do thanks To Derek and team.
"Quiero agradecer públicamente el excelente servicio de este taller. Hace poco les llevé mi herramienta de trabajo, una Ram ProMaster 3500 2019, por un liqueo de refrigerante. Le cambiaron la bomba de agua, bandas y soportes de motor a un precio excelente y muy razonable. Son personas muy amables, profesionales y limpias con su trabajo. Salí feliz y muy satisfecho. Definitivamente se han ganado a un cliente frecuente. ¡Muchas gracias por su honestidad!"
This was my first time coming to this shop. I will be returning. My experience was smooth and the cost was more than reasonable. I highly recommend.
Derrick, the owner, was extremely knowledgeable and accommodating. The work done was to the point and the charges were fair and reasonable. I highly recommend this car care shop.
Great service and prices, Derrick is great and will be back next time when the car needs service. Thanks
Very professional and very fast with repairs to my vehicle.
Great service, very honest with pricing. Will be my to-go for all future repairs.
I’m truly grateful for the experience I had here. The owner was kind, honest, and incredibly accommodating. He took the time to explain everything clearly and made sure I felt comfortable and respected throughout the process. It’s rare to find this level of integrity and genuine care. I would highly recommend this shop to anyone looking for a trustworthy mechanic.
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
