Google reviewers rate D-Bug Pest Control highly, citing professional technicians who explain services thoroughly and arrive within scheduled time windows. Customers frequently mention effective removal of yellow jackets, bees, and rodents, as well as fair pricing compared to competitors. However, some lower-rated experiences describe incomplete treatments, missed follow-ups on specific areas, or delays in addressing urgent pest issues. The company maintains a 4.9-star average from 851 reviews and responds to all customer feedback.
Google rating: 4.9 out of 5 from 851 reviews (97% five-star).
Reviews on this page: 851 Google reviews (576 with written comments, 9 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 1, 2026.
Service: Bed Bug Exterminator serving Pittsburgh, Pennsylvania.
Data from Google, last updated November 2, 2026.
Star ratings
851 Google reviews we collected
4.9of 5
5 stars82997%
4 stars111%
3 stars30%
2 stars51%
1 star30%
Praise vs complaints
Phrases our text analysis found in 576 written reviews
99%praise
Praise90299%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude35940%
Quality & results20122%
Speed & response13215%
Communication12213%
Would recommend597%
Price & value172%
Honesty & trust172%
What customers talk about
We read 576 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brett was very polite, excited to remove our bees nest for us, he did wonderful job on the removal.”
“Hunter did an excellent job and even took the time to answer several questions that we had.”
“I'm happy to report that the bugs are gone after one single efficient visit.”
“Tom was very easy to talk to and helpful with my questions.”
“Because of him we would definitely recommend your company.”
“My husband was very impressed with them, and believe me, he is not easily impressed 🤗 Reasonably priced if it works.”
“Honestly, I don’t even know what’s happening in and around my house aside from those boxes with mouse bait in them.”
People customers mention
Jasper10 reviews
Matt7 reviews
Dbug6 reviews
Kyle6 reviews
Noah6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Matt was in and out in a flash, and so were the bugs. We had two yellow jacket nests in places I couldn't hit with the kill on contact sprays. I'm happy to report that the bugs are gone after one single efficient visit. D-bug wasn't the most expensive option, had good date availability, and didn't try to rope me into a subscription treatment plan.
Price assessment: Reasonable price
Services: Hornet & wasp extermination
Response from the owner · 43 minutes ago
Keith, thanks for taking the time to share this. We're glad our technician was able to take care of those yellow jacket nests for you quickly and effectively. It's great that we could solve the problem in one visit without the hard sell on a subscription plan. We appreciate your business and look forward to your next visit.
G
Greg Bellotti2 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Very professional and courteous. He did a great job!
Price assessment: Reasonable price
Price: $60–80
Services: Bug & insect extermination
Pest type: Ants, Spiders
Response from the owner · a day ago
Thanks so much for taking the time to leave us a review, Greg. We're happy to hear that our technician made a good impression with his professionalism and courtesy. That's the standard we hold ourselves to on every visit. We appreciate your business and look forward to your next visit.
J
Jennifer Schimizzi1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Hunter did an excellent job and even took the time to answer several questions that we had.
Price assessment: Reasonable price
Price: $120–140
Services: Service not listed
Pest type: Other
Response from the owner · a day ago
Jennifer, we're really glad Hunter could take the time to answer your questions and walk you through everything. That kind of attention is exactly what we aim for with every visit. We appreciate your continued trust in our team and look forward to seeing you at your next appointment.
A
Andrea Taggart10 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Services: General pest inspection, Bug & insect extermination
Pest type: Ants
Response from the owner · a day ago
Andrea, thanks so much for the great review. We're happy to hear that our team made a good impression on you. We appreciate your business and look forward to your next visit.
D
Darla ColemanLocal Guide · 18 reviewsiTotal number of Google reviews Darla has written across all businesses on Google Maps, not just this one.
Dan was a true professional. He treated our property for a yellow jacket problem.
He was courteous and explained every step. I would definitely recommend him and DeBug.
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · 2 days ago
Darla, thank you for taking the time to write this. We're glad Dan could help with the yellow jacket problem. He takes pride in walking customers through each step of the treatment and doing the work with courtesy and care, and that's the standard we hold our whole team to. We appreciate your continued trust in D-Bug Pest Control and look forward to your next visit.
D
Danielle Everett3 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Brett was very polite, excited to remove our bees nest for us, he did wonderful job on the removal. Cleaned up and explained everything he did for us. We are very pleased.
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · 3 days ago
We're happy to hear Brett made such a positive impression, Danielle. His enthusiasm for the work and attention to detail—from the removal itself right through to the cleanup and explanation—is exactly what we aim for on every visit. It's great that you felt informed and taken care of throughout the process. We appreciate your business and look forward to your next visit.
R
Robert Keller7 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Thank you for the fantastic review, Robert! We're glad we could get to your home so quickly and provide the fast, friendly service you deserve. Your recommendation means a great deal to our team. We truly appreciate your support and look forward to helping you again whenever you need us!
J
Jim matarazzo3 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
We felt Sean did an excellent job representing your company. He answered all of our questions very forthcoming. Demonstrated his being knowledgeable and having great presentation skills. Because of him we would definitely recommend your company.
Response from the owner · 4 days ago
We appreciate you taking the time to share this, Jim. Our technician showed up prepared and took the time to answer your questions thoroughly, which is exactly what we're after every single visit. It's great to hear that his knowledge and professionalism made such a strong impression on you. We look forward to seeing you at your next visit.
A
Alicia Kadar3 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Ever since investing in D Bug for external treatments, we have noticed a vast improvement in the number of cob webs and bugs in general - or lack thereof. And if there is an issue, they always come out to take of/treat. I very much appreciate this and a special thanks to Matt. I highly recommend him (specifically) and only him to conduct treatments.
Response from the owner · 4 days ago
We're so glad to hear the external treatments are making a real difference for you, Alicia. It's great to see that the cobwebs and bugs have cleared up, and we appreciate you calling out our technician for his work. He takes care to do the job right, and that attention to detail is exactly what we're all about. We look forward to seeing you at your next visit.
G
Greg Mash2 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
We're happy to hear that Daniel delivered such a positive experience for you today, Greg. He represents exactly the kind of professionalism and courtesy we want every customer to experience with our team. It's great to hear you're satisfied with your bi-monthly treatments, and we look forward to seeing you at your next appointment.
