Google reviewers rate the firm 4.8 out of 5 based on 243 reviews, noting that the owner replies to 87% of them. Clients frequently describe the staff as professional and communicative, highlighting timely responses to calls and clear explanations during car accident, bodily injury, and negligence cases. While many praise the team's attentiveness and support, some lower-rated comments criticize rude front desk interactions, perceived pressure to settle, and instances where clients felt the firm refused to take their cases.
Google rating: 4.8 out of 5 from 243 reviews (92% five-star).
Reviews on this page: 243 Google reviews (228 with written comments).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 8, 2026.
Service: Wrongful Termination Lawyer serving Fall River, Massachusetts.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.8
★★★★★
243 reviews on Google
5★224
4★8
3★4
2★1
1★6
Reviews from Google, shown as published (original wording, unedited).
EM
Erin Mccaffrey9 reviews
★★★★★
I had a great experience with D’Oliveria & Associates. From start to finish, everyone was professional, helpful, and genuinely caring. They took the time to listen, answer my questions, and make sure I understood everything throughout the process. I truly appreciated how responsive and knowledgeable they were, and I always felt like I was in good hands. I would highly recommend D’Oliveria & Associates to anyone looking for a professional, trustworthy, and caring team!
Response from the owner · a week ago
Erin, knowing that you felt well-informed and supported throughout your Auto accident settlement really means a lot to our law firm. d'Oliveira & Associates has been representing clients for over 35 years in Fall River, and have built an outstanding reputation for helping those in need. Attorney Heather Spellman and her legal team have developed a deep understanding of the challenges injured people face. We make it a priority to keep our clients informed and involved every step of the way, so your recommendation is truly appreciated. Thank you for putting your trust in us!
I can’t say enough good things about Heather, Lisa, and Antonia. They handled both my bodily injury and underinsured motorist claims after a serious car accident that left me unable to work for nearly a year.
They fought the insurance companies every step of the way and fought hard to make sure I received what I deserved. They were always there when I needed them and treated me like family, not just another client.
I’m truly grateful for everything they did for me and my family. I highly recommend them to anyone who needs attorneys who will genuinely fight for them.
Response from the owner · Edited 3 weeks ago
Hugo: Attorney Heather Spellman, Lisa, and Antonia are dedicated to supporting our clients every step of the way, so hearing that you felt well cared for during such a tough time truly makes our day. We know how challenging life can be after a serious auto accident, and we’re so glad we could help you get through it and achieve the outcome you deserved. On behalf of everyone at our Fall River law office, we genuinely appreciate your recommendation—wishing you and your family all the best moving forward.
Staff was very friendly and responsive! Definitely recommend!!
Response from the owner · a month ago
Maria, we truly appreciate you taking the time to share your experience about your car accident settlement. Attorney Heather Spellman, Lisa and our entire legal team at d'Oliveira & Associates in Fall River are always here to provide friendly and responsive service, and it means a lot to know you’d recommend us. If you ever need anything else, just let us know!
I can’t thank them enough for their help, especially Lisa and Heather. This would have been such a difficult situation to navigate on my own, and they handled everything so efficiently. They also updated me frequently on progress, and I highly recommend d’Oliveira & Associates!
Response from the owner · a month ago
Amanda: Our law firm is truly thrilled to hear that Attorney Heather Spellman and Lisa could make things easier for you and keep you informed throughout your auto accident settlement. Our lawyers and staff here in Fall River certainly understand the stress a car accident can have on people. Hearing such positive feedback about our legal team's support and efficiency really means a lot to us—thanks for trusting us to help you through a tough time!
We’re glad to hear Lisa made such a positive impression—she’s dedicated to making our clients feel heard and supported. Backed by 38 years of personal injury experience, our law firm understands what it takes to build a strong case and advocate for clients. We appreciate you choosing d’Oliveira & Associates and are always here if you need anything in the future!
Heather Spellman with d'Oliveira & Associates is a law firm / lawyer that I would HIGHLY recommend , all my questions were answered in a timely fashion , she was a pleasure to work with , she made this whole process easier to deal with it and I appreciate her kindness and her professionalism during this time , I would definitely recommend her to any who gets into a car accident !
Response from the owner · a month ago
Knowing that you felt supported after your auto accident, and that all your questions were answered promptly means a lot to our law firm. Attorney Heather Spellman and her entire legal staff take pride in ensuring clients feel both cared for and well-represented throughout the settlement process. Thanks for letting others know about your experience and recommending our firm! If you or someone you know ever needs assistance, we’re always here to help.
I want to express my deepest appreciation for the dedicated work of attorney Heather Spellman in resolving my legal matter. This has been a very difficult physical and emotional time for me and she was there to hold my hand through every step of this process. Her depth of legal knowledge and compassion for me made this process very manageable. I will always be grateful for her kindness, strength, and transparency. I hope that I never have a similar legal matter, but if I were to, I have attorney Spellman’s number on speed dial. Thank you again.
Response from the owner · 2 months ago
Steven, we're truly touched by your heartfelt feedback about working with attorney Heather Spellman. It means a lot to hear she was able to make a tough time a bit easier for you with her support and compassion during your slip & fall legal case. Your gratitude inspires our entire legal team in Fall River to continue putting our clients first. We wish you continued health and peace, and while we hope you never need our help again, please know we're always here if you do. Thank you for trusting us with your case and for sharing your experience.
Was a great resource through my claims process and made sure my medical bills were taken care of. Would recommend Heather Spellman and her team to anyone in need of a good Attorney.
Response from the owner · 3 months ago
Justin, we’re glad to hear Attorney Heather Spellman and her entire legal team in Fall River were able to help you navigate your auto accident settlement and handle your medical bills. d'Oliveira & Associates has been a reliable and trusted law firm for more than 37 years. Knowing you’d recommend us means a lot, and if you or anyone you know needs legal help in the future, we’re always here at our Fall River office to support you.
D’Oliveria & Associates were very easy to work with. The staff explained every step in the process and returned my calls in a timely manner. Always professional and supportive understanding my situation. Highly recommended!
Response from the owner · 4 months ago
We’re really glad to hear you had a quality experience with our Fall River law firm, Rachael! It means a lot to know that Attorney Heather Spellman and her legal staff could help relieve the stress after your car accident. Thank you for trusting us and for recommending d’Oliveria & Associates to others!
lisa and heather are the ABSOLUTE BEST!!!!!! They’re as good as the reviews say and the helped make the best of my situation. GIVE THEM A SHOT!
Response from the owner · Edited 4 months ago
Attorney Heather Spellman and paralegal Lisa are truly amazing at what they do, and it's wonderful to know they were able to make a difference after your personal injury in Fall River, Massachusetts. The law firm of d'Oliveira & Associates has helped thousands of injury victims since opening in 1989. Your support and recommendation mean a lot to us. If you ever need anything in the future, feel free to reach out. Take care!
