Google reviewers rate Dakota | Pet Grooming Austin 4.9 out of 5 based on 160 reviews, with the owner responding to 64% of feedback. Customers frequently praise the mobile service for its convenience, reasonable pricing, and the staff's patience and care for dogs and cats. Positive comments highlight the quality of cuts and the gentle treatment of anxious pets. However, several low-star reviews cite recurring issues with appointment reliability, specifically mentioning multiple reschedules, last-minute time changes, and inconsistent communication regarding arrival details.
Google rating: 4.9 out of 5 from 160 reviews (97% five-star).
Reviews on this page: 160 Google reviews (155 with written comments, 53 with photos).
Owner responses: the business replied to 64% of reviews.
Most recent review: October 28, 2026.
Service: Mobile Dog Groomer serving Austin, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
160 Google reviews we collected
4.9of 5
5 stars15597%
4 stars00%
3 stars00%
2 stars21%
1 star32%
Praise vs complaints
Phrases our text analysis found in 155 written reviews
98%praise
Praise27798%
Complaints72%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8229%
Staff & attitude7627%
Would recommend7526%
Honesty & trust166%
Speed & response135%
Price & value135%
Communication93%
What customers talk about
We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent service and Amazing hospitality I really recommend these people”
“The entire team is such a joy to work with, professional, kind, and communicative.”
“I 100% recommend them to anyone looking for a place where they truly love and care for their pets.”
“I had two very bad experiences and I don't recommend it!”
“Finding someone you truly trust with your dog isn’t easy.”
“Very communicative, on time and did a great cut for my golden retriever.”
“Also — the convenience of having grooming done at home is amazing, and their pricing was super reasonable compared to other groomers we’ve used.”
“If you’re looking for a groomer who treats your pets like their own, communicates well, and is fairly priced this is the one.”
People customers mention
Leidy4 reviews
Melissa4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
A
Alejandra Duenas-BrunLocal Guide · 3 reviewsiTotal number of Google reviews Alejandra has written across all businesses on Google Maps, not just this one.
I cannot say enough wonderful things about Dakota! Finding someone you truly trust with your dog isn’t easy. From day one, they have treated our goldendoodle with so much genuine love, patience, and tenderness.
He always comes out looking absolutely incredible (see photo of his last service) fluffy, perfectly trimmed, and smelling amazing. More importantly, he is completely relaxed in Leidy and Melissa's care.
The mobile service has been an absolute game-changer for our schedule; having them come right to our door makes the whole process completely stress-free. The entire team is such a joy to work with, professional, kind, and communicative. Our doodle has truly never looked better or been happier. Highly, highly recommend!
Y
yannette homsy11 reviewsiTotal number of Google reviews yannette has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
Estoy súper contenta con el servicio y el trato que recibe mi bebé Pretzel en este salón de grooming. ❤️🐶 ¡A Pretzel le encanta ir! Nunca se pone nervioso cuando llegamos; al contrario, se emociona muchísimo, y eso me hace muy feliz porque sé que lo tratan con mucho amor y cariño.
Estoy muy agradecida con todas las chicas por la manera tan bonita en que cuidan de mi bebé. El servicio de grooming es excelente, siempre me lo entregan limpio, hermoso y en perfectas condiciones. Además, me han compartido consejos muy útiles sobre cómo limpiarle sus orejitas y cepillarlo correctamente en casa, algo que valoro muchísimo.
Para mí es muy importante saber que mi perrito está en buenas manos y que se siente feliz y seguro mientras está con ellas. ¡Muchísimas gracias por cuidar tan bonito a mi Pretzel! Las recomiendo al 100 % a todas las personas que buscan un lugar donde realmente amen y cuiden a sus mascotas. 🐾❤️
M
Magdalena Gonzalez10 reviewsiTotal number of Google reviews Magdalena has written across all businesses on Google Maps, not just this one.
Un lugar súper recomendable para los peluditos del hogar mi bebé fue tratado excelente aunque ella estaba nerviosa por su primer grooming salió mirando y oliendo riquísimo días después sigue con su textura de cabello suave oliendo a limpia, nos veremos la próxima vez 🐶gracias 🥰
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Vianey Durazo8 reviewsiTotal number of Google reviews Vianey has written across all businesses on Google Maps, not just this one.
¡Excelente servicio en Dakota Grooming! 🐾 Llevaron a Ronnie con mucho cariño y quedó guapísimo. Se nota la dedicación y el cuidado que tienen con los perritos. ¡Definitivamente los recomiendo y volveremos! ❤️
K
Kira MartínezLocal Guide · 18 reviewsiTotal number of Google reviews Kira has written across all businesses on Google Maps, not just this one.
El personal es muy atento, amable, y sobre todo competente, saben exactamente lo que hacen, desde que haces la cita hasta el momento del servicio, TODO es espectacular, y lo mejor es que vienen hasta mi casa, gracias familia Dakota que sigan sumando éxitos 🙌🏻 ♥️
Response from the owner · 3 months ago
Gracias por confiar en nosotros! Cada mascota que recibimos es parte de nuestra familia, y nos alegra saber que lo pudieron sentir. 🐶✨
K
Kendy SeguraLocal Guide · 20 reviewsiTotal number of Google reviews Kendy has written across all businesses on Google Maps, not just this one.
Love these people!!! They treat Lucas with so much love and like their own! Lucas looks sooo fresh after his grooming. What I love the most, I trust them to even leave my house open for them to get Lucas while I’m out working! Recommend 100%!
M
Maria azucena Arredondo2 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Excelente servicio son súper cariñosas con mi Max hacen un buen trabajo con profesionalismo nunca he tenido problemas de ningún tipo en el servicio desde que atiende a Max las recomiendo para que consientan a sus mascotas y tenga una misma experiencia como la he tenido yo
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Ricardo Gonzalez6 reviewsiTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
