Customers frequently praise Dale's Quality Car Care for thorough diagnostics, detailed communication via photos, and fair pricing on services like AC repairs and electrical issues. The shop is noted for identifying additional problems beyond the initial complaint and providing timely updates. However, several low-rated reviews highlight concerns about high labor costs, misdiagnoses that led to recurring issues, and disputes over warranty claims or diagnostic fees.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Excellent work, honest people! Couldn’t ask for anything more from a car shop. I’ll be visiting Dales Quality Car Care from now on!
Thank you! Glad to help keep your Jeep Grand Cherokee on the road. Thank you for your services.
Brought my 2012 Kia Soul here to get a diagnostic on why the battery kept draining overnight. They did a fantastic job finding and repairing the issue in a timely manner! Excellent communication throughout the entire process!<br><br>They seem like genuine people who offer honest work at a fair price (: 10/10
Thank u!
Great work 👏. Sid was very informative. He explained everything that they would do. We received a lot of pictures before and after the work. Great price too. Thanks Sid and allow the workers at Dale's.
Thank you! We try very hard to please and give the customer a view of their vehicle.
The team was super helpful and kind. They took my vehicle in early and gave me a comprehensive list of what was going on in a report. Highly recommend!!!
Thank you! We want to give as many observations as we can so the customer can make a more informed decision on how to proceed with their vehicle.
Very professional and detailed about all repairs... I felt heard and safe with them.. and they don't sit on your car... in and out !!!!<br>Thanks to my friend for puttin me on the Dales trend !!!! I'm hooked nah....<br>Shawn Armstead
Thank you! We understand people need their vehicles and try as hard as we can to get you back into your vehicle.
Great service
Thank you for the 5 stars!!!!
I stopped by because there was a weird smell coming through the vents whenever the heater was running. They found debris trapped near the cabin filter and cleaned it all out during service. Such a simple fix, but the car smells normal again instead of musty.
Thank you
Best car service on manhattan. Got service for my civic. Took 3 days for them to get back to me, but that’s only because they were so thorough and kept me updated the entire time with pictures and ready to take my questions when I called. Fixed my tire issues, AC, and charged fair price when my cars dealership would have charge my 1,000$ more.
Thank you!!! Happy to help!!
Expensive but extremely honest guys.<br><br>They did an awesome job repairing my car recently. And extremely professional.<br><br>It’s fair to say too that these guys aren’t cheap but they’re extremely thorough with the diagnosis of the original issue you bring to their attention and any other issue they themselves might spot.<br><br>When it comes to their recommendations on what needs to be repaired, they’re very honest on what needs to be fixed and what can wait.<br><br>Once again, these guys are expensive but it’s worth knowing you’re dealing with honest people not looking to take advantage of the customer (you). Highly recommend if those things are important to you.
Thank you!! It is true we are not the cheapest. We use quality parts and stay away from the “McDonald’s “ parts. We have a 3 year 36k warranty. Better parts make for a longer lasting repair and less headaches for everyone .
They do great work they tell u everything wrong with your car even if that's not what u went there for this was my 3rd time going to them evertime they got me right
Tank you!! It is important that the owners know what is going on with their vehicles so they can make a better informed decision on the future of their vehicles.