Google reviewers rate Dallas Collision Center 4.9 out of 5 based on 948 reviews, with the owner responding to all feedback. Customers frequently praise the shop for high-quality body repairs, professional staff, and clear communication regarding insurance claims and repair timelines. However, a minority of negative reviews cite slow repair processes, inadequate proactive status updates, and instances where vehicles were not fully assessed or released promptly.
Google rating: 4.9 out of 5 from 948 reviews (92% five-star).
Reviews on this page: 948 Google reviews (644 with written comments, 18 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Auto Body Shop serving Dallas, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
948 reviews on Google
5★876
4★43
3★9
2★6
1★14
Reviews from Google, shown as published (original wording, unedited).
MW
Mark Webb11 reviews
★★★★★
Raz and team took great care of my Audi. It looks new!
Response from the owner · 2 years ago
Mark, thank you for sharing 5-stars! We're happy to hear Raz and the rest of our team took great care of your Audi! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!
Excellent work to repair the damage to my son’s car
Price assessment: Reasonable price
Services: Body & Trim
Response from the owner · a week ago
Roger, thank you for sharing 5 stars! We're glad to hear our team provided excellent work! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!
For body work this is the only place in Dallas. Not sure if there's anything better in the whole country
Response from the owner · 3 weeks ago
Nick, thank you for sharing 5 stars! We're happy to hear our team is the best in the country! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!
It took a long time to repair my vehicle, but Raz proactively kept me updated with realistic and accurate expectations every step of the way about both the repairs and the insurance claim process. Very helpful.
Response from the owner · 3 weeks ago
LHB, thank you for sharing 5 stars! We're glad to hear Raz kept you updated and was very helpful! We appreciate your endorsement and look forward to serving you again in the future. Best wishes!
Soyot Was very helpful in assisting me with the damage to my vehicle. Got the work done in a timely manner and was very professional!
Response from the owner · 4 weeks ago
Justin, thank you for sharing 5-stars and noting that Soyot was great to work with. We appreciate your feedback and look forward to serving you additionally next time. Thanks again!
Thank you DCC for an exceptional experience. Thanks go out to Razz for clear and consistent communication. Thanks to the front desk team for their professionalism. The repair job was well done. Overall, two thumbs up!
Price assessment: Reasonable price
Services: Body & Trim
Response from the owner · a month ago
Gina, thanks for sharing 5-star praise and noting Raz was great to work with. We appreciate your feedback and we're always here to assist you when the need arises. Thanks again!
My daughter had her vehicle serviced here and John was great. He kept us informed along the way and we were very pleased with the outcome!
Price assessment: Reasonable price
Services: Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim
Response from the owner · a month ago
Chris, thank you for sharing 5-star praise and noting your daughter had a great experience working with John. We appreciate your endorsement and look forward to serving you again in the future. Thanks again!
Excellent service John Love is very polite, he helped with my van all the way through the process of getting the van fixed
Price assessment: Great price
Services: Painting, Body & Trim
Response from the owner · a month ago
Victor, thanks for sharing 5-star praise and noting John was polite and easy to work with. We appreciate your feedback and we're always here to assist you when the need arises. Thanks again!
I have used the services of Dallas Collision Center at least three times. Their services are perfect and the staff are the best.
Price assessment: Reasonable price
Services: Painting
Response from the owner · a month ago
John, thank you for sharing 5 stars! We're glad to hear our team is the best! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!
Great work and John was very nice and kept me updated throughout the whole process.
Services: Painting, Body & Trim
Response from the owner · a month ago
Britney, thank you for sharing 5 stars! We're happy to hear John is nice and communicative! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!