Google users rate Dallas Sunrise Maids 4.9 out of 5 based on 627 reviews, with the owner responding to 99% of feedback. Customers frequently praise the company for thorough deep cleaning, move-out services, punctuality, and clear communication, noting that results often help secure full security deposits. While most experiences are positive, some low-star reviews criticize inconsistent crew assignments, missed details like dusting large furniture, and communication failures regarding appointment cancellations or billing disputes.
Google rating: 4.9 out of 5 from 627 reviews (95% five-star).
Reviews on this page: 627 Google reviews (532 with written comments, 16 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 24, 2026.
Service: Deep Cleaning Service serving Dallas, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
627 reviews on Google
5★593
4★12
3★3
2★6
1★13
Reviews from Google, shown as published (original wording, unedited).
ME
Michael Erdmann15 reviews
★★★★★
No more dog hair! The whole house is sparkling clean, and the team was kind and careful. We asked that the door remain closed so cats didn’t run out, and they were careful to keep it closed and locked at all times. Thank you!
Price assessment: Reasonable price
Price: $350–400
Services: Deep clean
Response from the owner · a day ago
Yesssssssss! We love dog hair :) Well...we love getting rid of it for folks :) Did you know most of our cleaning teams are actually pet owners themselves?
Thank you so much for sharing how things went using us to do a deep clean on your home in Plano, we're looking forward to getting over there again soon :)
Everything was great - Christina was friendly and prompt and they did a great job! This is my second time using their cleaning services and I will do so in the future
Response from the owner · a day ago
How kind Mrs DeMelo, than you for your compliments on your cleaning team from today. And you know what they say...third time's a charm :) And the great thing with us is if you ever wanted to make this a recurring house cleaning, you'd always have the same two person team, no contracts and the same thorough clean for every visit.
Sandra and Rosemary did a fantastic job with my move out clean.
Price assessment: Great price
Price: $250–300
Response from the owner · a week ago
Dear Christian, thank you so much for your kind words and for choosing us to do your move out cleaning!! Will make sure to pass your compliments along to Sandra and Rosemary :)
Jessica & Sally were great for my apartment move out clean. They did a very thorough job and I ended getting my full deposit back so it was money well spent!
Price assessment: Great price
Price: $150–200
Response from the owner · a week ago
Allright Liz!! Jessica & Sally, love to hear that they got the job done and managed to knock the socks off of your landlord with the quality of clean for the move out job we just did for ya'll. THANKYOU for choosing us and do let us know if your new place could use a cleaning too :)
Great job doing a deep cleaning before an event at my house. Reasonably priced! 4 stars only because the cleaning solutions are very strong smelling, so if you are sensitive to smells, you may want to ask if they can use less scented/unscented options.
Price assessment: Great price
Response from the owner · 2 weeks ago
Hi there Holly thank you so much for taking the time to leave a review and for your excellent feedback both on the quality of the clean and on the cleaning supplies. Would love to get back over there the next time and offer our green cleaning services which is the same deep clean using Method brand products from Target. That particular line tends to be much less fragrant than what we normally use like products such as Bona, Zepp and Mr Clean.
I’ve used them twice now, and they did an excellent job both time. I will definitely use them again
Price assessment: Reasonable price
Price: $400–450
Services: Office & workplace cleaning
Response from the owner · 4 months ago
Hi there,
Thank you so much for the 5-star rating! We truly appreciate your support and are grateful you took the time to leave us a review.
Our team at Dallas Sunrise Maids is committed to providing reliable, high-quality cleaning services for our clients in Plano, and it means a lot to know you had a positive experience with us. Every review helps encourage our team to continue delivering the level of care and attention our customers deserve.
Thank you again for choosing Dallas Sunrise Maids. We look forward to helping you again whenever you need us!
This was our first time hiring a professional cleaning company and let me tell you it was worth it! Alex and Gabriela did a fantastic job on our deep clean, so much so that we want to continue hiring them to do regular cleanings throughout the year. I am extremely happy with the results and will recommend them to everyone.
Price assessment: Reasonable price
Price: $200–250
Services: Deep clean
Response from the owner · 3 weeks ago
OMG Kelsi, reviews like this absolutely make our day. Know why? Because alot of people are thinking what you are thinking: Is it going to be worth it? Should I just clean myself? How are the cleaners going to do?
We know hiring a professional house cleaning company is expensive. I (Kent, the owner) did not grow up in a house that had professional house cleaners come, like, ever. It's a luxury for sure.
So thank you! Thank you for trusting us. For seeing the value and taking the risk. And, of course, for leaving such a kind review.
Regular cleanings throughout the year? Oh yeah! Give us a call, we're ready for ya and promise the next one will be even better :)
