Google reviewers rate Dallas Video Services 4.8 out of 5 based on 160 reviews, noting the owner replied to 74 percent of them. Customers frequently describe the team as punctual, professional, and communicative, with many praising quick turnarounds for video production, media conversion, and audition services. Recurring themes include a welcoming atmosphere and high-quality final deliverables. However, some low-star reviews cite issues with unresponsiveness, rude phone interactions, or unsatisfactory editing work, indicating inconsistent experiences for certain clients.
Google rating: 4.8 out of 5 from 160 reviews (88% five-star).
Reviews on this page: 160 Google reviews (125 with written comments, 3 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: October 2, 2026.
Service: Video Production Company serving Grand Prairie, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
160 Google reviews we collected
4.8of 5
5 stars14188%
4 stars117%
3 stars21%
2 stars32%
1 star32%
Praise vs complaints
Phrases our text analysis found in 125 written reviews
98%praise
Praise14698%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7752%
Quality & results2416%
Speed & response2114%
Would recommend128%
Communication75%
Honesty & trust53%
Price & value32%
What customers talk about
We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was punctual, extremely professional, and delivered the final product right on schedule.”
“They were very professional and provided excellent work.”
“Communication was always clear and prompt, so I was always informed about the status of everything.”
“I will not only recommend them to friends and family, but they will be my first choice for media services in the future.”
“Cedric was easy to talk to, informative and open to questions.”
“Professional, Honest, Down to earth video services, who knows the business”
“I would recommend the affordable, but professional audio, video or seo services to anyone.”
People customers mention
Cedric14 reviews
Media6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Outstanding experience from start to finish. The team was punctual, extremely professional, and delivered the final product right on schedule. I am very pleased with the quality of their work and will definitely be hiring them again in the future. Highly recommended!
Response from the owner · a month ago
Thank you so much for the kind words. We pride ourselves in our professionalism and are grateful that it was noticed. We love the movement you have created, and would be honored to work with you again.
J
Jacqueline RamirezLocal Guide · 20 reviewsiTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Thank you, Cedric, for the incredible work you did recreating such a beautiful moment with my father, who passed away in 2023. Watching him dance with my daughter is a memory I never thought I’d get to experience, and you made it possible in the most meaningful way.
I am forever grateful. 🙏🏼✨
Response from the owner · 3 months ago
Awww...thank you for your kind words Jacky! I am glad we could use AI to create memories for you and your family. I hope that your daughter has a wonderful 15 and let us know if we can help you in the future! Blessings...
S
Stephen Pereira3 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Dallas Video Services helped me with a video for one of my online classes. They were very professional and provided excellent work. I would highly recommend them.
Respectfully,
Stephen Pereira
Response from the owner · 4 months ago
Thank you Stephen...It was a pleasure to help you with your video needs...Looking forward to helping you more in the future!
T
Tom Deighton7 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Cedric and Dallas Video Service (DVS) performed beautifully converting various videotape, CD's, and images into a seamless digital video platform I am able to transfer & share with family & friends.
DVS completed all items ahead of a tight timeline and made sure of 100% satisfaction. Highly recommned their services to all.
Response from the owner · 4 months ago
Thank you for your kind words Tom! It was a pleasure serving you to help you get your memories transferred to digital format, and am happy that we were able to make the deadline.
O
ONIONomics1 reviewiTotal number of Google reviews ONIONomics has written across all businesses on Google Maps, not just this one.
We recently hired Dallas Video Services for my son’s high school graduation party, and they did NOT disappoint!! Cedric, also known as “C-note,” it’s owner was the consummate professionalism throughout the entire process—from discussing my vision to execution. Communication was always clear and prompt, so I was always informed about the status of everything. Ultimately, we received much more than we paid for in terms of services and quality. I will not only recommend them to friends and family, but they will be my first choice for media services in the future.
Response from the owner · 5 months ago
Thank you Stacy for the glowing review! We loved helping you celebrate your son's high school graduation, and look forward to serving you again in the future...
T
Tracey CopelandLocal Guide · 23 reviewsiTotal number of Google reviews Tracey has written across all businesses on Google Maps, not just this one.
It was a pleasure working with Cedric and his entire team. edit.... makes you give a 5 star review up front....Was working on a film project that was halted for suspect reasons. It got put on hold and was ghosted after that. Willing to change my review if he responds.
J
Joi Schweitzer1 reviewiTotal number of Google reviews Joi has written across all businesses on Google Maps, not just this one.
Cedric is professional, prompt and delivers excellent service! He went above and beyond for my project and I will be using his services again in the future!
Response from the owner · 5 months ago
Thank you so much for your kind words Joi. It means a lot to me to have satisfied clients that return. It was a pleasure serving you and learning about you and helping to tell your story.
D
Derrice Cade5 reviewsiTotal number of Google reviews Derrice has written across all businesses on Google Maps, not just this one.
