Google reviewers rate this San Jose hauling service five out of five stars based on 319 reviews, with the owner responding to 94 percent. Customers frequently praise the team for punctuality, efficiency, and friendly communication, often noting that staff arrived quickly for last-minute requests and charged reasonable prices for removing large items. However, a small number of one-star reviews criticize the company for attempting to upsell services, damaging customer property, and providing quotes that customers perceived as excessively high for small hauling jobs.
Google rating: 5.0 out of 5 from 319 reviews (99% five-star).
Reviews on this page: 170 Google reviews (167 with written comments, 8 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 7, 2026.
Service: Furniture Removal Service serving San Jose, California.
Data from Google, last updated November 2, 2026.
Star ratings
170 Google reviews we collected
5.0of 5
5 stars16899%
4 stars00%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 167 written reviews
99%praise
Praise34299%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9427%
Staff & attitude7221%
Would recommend6619%
Quality & results5616%
Price & value4212%
Communication93%
Honesty & trust82%
What customers talk about
We read 167 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Came in, took care of business quick and reasonable.”
“Rodney came and took care of removing junk from our house and was very professional cordial and efficient”
“I highly recommend him if you need any hauling service.”
“Rodney has done a great job for us by taking a way the big couch.”
“On top of that, his pricing was very fair and competitive.”
“Professional and didnt over charge.”
“From the very beginning, Rodney communicated extremely well, kept me updated on his ETA, and arrived exactly on time.”
“Rodney exceeded my expectations with his obvious dedication to a hard working, reliable, experienced & kind man.”
People customers mention
Rodney20 reviews
Chris3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Terrible company would NOT recommend. They will try to upsell and scam you. They broke my property and would not pay do not use this place!
Response from the owner · 3 weeks ago
This is a FAKE review! This is competitorJustin Katich from Clean Werks LLC. We have NO interest in competing with you! Stop writing fake reviews and posting fake posts on FB! We have NEVER worked with you. Please remove your fake review, we are neighbors and live near each other! Be a man and call me back if you have a problem!
C
Camden Pettijohn3 reviewsiTotal number of Google reviews Camden has written across all businesses on Google Maps, not just this one.
Thank you so much, Camden, for the 5-star review! We’re glad we could be there on short notice and provide helpful, reliable service. At Dalux Junk Removal & Hauling Service, we’re always happy to help when you need us. Please give us a call in the future we’ll be happy to assist you again!
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Vienna Chambers2 reviewsiTotal number of Google reviews Vienna has written across all businesses on Google Maps, not just this one.
They did a wonderful job! They came last minute and were super quick
Price assessment: Great price
Services: House & garage cleanouts
Response from the owner · 3 weeks ago
Thank you, Vienna, for the wonderful 5-star review! We’re so glad you were happy with the price and that our team could come out last minute and get the job done quickly. Dalux Junk Removal & Hauling Service truly appreciates your support! Please give us a call whenever you need help in the future we’re always happy to assist.
C
Casey Neale3 reviewsiTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Thank you so much, Casey, for the 5-star review and recommendation! We’re thrilled to hear you had an amazing experience with Dalux Junk Removal & Hauling Service. Your support means a lot to our team. Please give us a call when you need help in the future we’ll be happy to assist you again!
A
Amir Kabariti2 reviewsiTotal number of Google reviews Amir has written across all businesses on Google Maps, not just this one.
Thank you so much for taking the time to leave us a 5-star review! We're glad to hear you had a great experience with Dalux Junk Removal & Hauling Service. Please give us a call whenever you need help in the future we are always happy to assist!
M
Mary Zhen2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Thank you for the wonderful feedback! Providing top-notch customer service is always our priority here at Dalux Junk Removal & Hauling Service. If you ever need anything hauled away again, please give us a call! We’d be happy to help anytime.
C
christina chen2 reviewsiTotal number of Google reviews christina has written across all businesses on Google Maps, not just this one.
Rodney has done a great job for us by taking a way the big couch. Fast service and quick within a hour. I highly recommend him if you need any hauling service.
Response from the owner · 3 weeks ago
Thank you for sharing your experience! We’re thrilled to hear Rodney was able to take care of that big couch for you so quickly. We’ll be sure to pass along your kind words to him. Thanks for choosing Dalux Junk Removal & Hauling Service, and please give us a call whenever you need help in the future we’re always happy to assist!
E
Eleshaday Abraha2 reviewsiTotal number of Google reviews Eleshaday has written across all businesses on Google Maps, not just this one.
Thanks for the review! We really appreciate your feedback and are happy we could get the job done efficiently for you. If you ever need hauling assistance down the road, please give Dalux Junk Removal & Hauling Service a call!
D
Debra Aguilera2 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Rodney was fantastic. Super helpful, friendly and prompt. Highly recommend.
Response from the owner · 3 weeks ago
Thank you so much for the review and recommendation! Rodney will be so happy to hear that his quick and friendly service made a great impression. Thank you for choosing Dalux Junk Removal & Hauling Service. Please feel free to give us a call whenever you need a hand in the future!
D
Debra Aguilera2 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
