Customers praise Dandoy Glass for handling custom installations, repairs, and storefront windows with quick turnaround times and affordable pricing. Positive feedback highlights knowledgeable staff and professional execution for various glass needs. However, several low-star reviews criticize the front office for rude behavior, poor communication, and slow response times, with some noting a lack of updates on pending jobs.
Google rating: 4.5 out of 5 from 49 reviews (84% five-star).
Reviews on this page: 49 Google reviews (41 with written comments, 2 with photos).
Owner responses: the business replied to 2% of reviews.
Reviews from Google, shown as published (original wording, unedited).
AA
Angie AndersonLocal Guide · 16 reviews
★★★★★
We got fairly cheap cabinets at Lowes. They came with glass cutouts but no glass. So we called Dandoy and in less than a week we had beautiful glass expertly installed. And affordable too! Every time we need glass we go here and they remind us of exactly why we need to keep supporting local small businesses. Seriously.
Dandoy and Marissa are the best!!! I was in a real bind trying to update an old dual front door for an upcoming open house. Marissa at Dandoy is so knowledgeable and she helped me soooo much!! I sent her photos of the job, and from there, she patiently explained all my options, keeping in mind my time line. I am not kidding….. Marissa had new reeded glass installed in the door panes the same day. She is so awesome to do that! I rarely write reviews even though I get asked to do so a lot by contractors I work with. Marissa didn’t even ask me to write this, and I told her I would for her exceptional service. As a follow up, she is also helping me update a shower in the home with new glass instead of the outdated look it currently has, as well as a new master bath mirror. Her insights and recommendations on what would look best have been invaluable. Truly an outstanding family run business!!!!
I’m a handyman and I’ve been using Dandoy glass for over 25 years they worked with a property management company called Babcock and Associates in Torrance and now I use them for a lot of my customers when it comes to repair of windows and rescreening always came through
WORSE PLACE IVE DEALT WITH. they give you such hard time with everything.. it’s like they forced to deal with customers. they never get back to you in timely matter so YOU will have to keep up with what they should be keeping up with.
SAVE YOUR TIME!!!! ⚠️⚠️⚠️⚠️⚠️IF I CAN GIVE 0 STARS I WILL. HORRIBLE SERVICE THEY DO NOT APPRECIATE YOUR BUSINESS AND WASTE YOUR TIME. ESPECIALLY THE OWNER HES VERY UNPROFESSIONAL. YOU WILL REGRET DEALING WITH THEM!
Dandoy did a custom install on two of our baths. From working with the estimator to the installment teams, it all went very well and we’re pleased with the outcome. I deleted a star due to the front office staff. I am always pleasant and not sure why they are are short, rude and don’t let me explain….just downright mean. For example, the sweep on the door has broken a few times and they told me just bring it back and they’ will replace it. I am not looking for “free” but just to explain that I am a customer? So I pay my $25 each time for my $8k job I gave them.
Pleasantly surpised! I called Dandoy and 1 other glass company to get quotes. I needed my sliding glass door replaced as quickly and professionally as possible. I was hesistant to call Dandoy becuase they looked like a small operation. The other company that I called seemed more upscaled. Thankfully my husband encouraged me to use Dandoy. Their quote was $125 lower and they were able to fix my sliding door in the same day! I paid the price that was quoted me. The gentleman who serviced my door was knowledgeable, quick, effecient and left everything very clean. From the first phone call with Maria, she too was very knowledgeable and helpful, to the installation of the door everything was quick and professional. The affordability is an absolute postive as well. Don't judge a book by it's humble cover! I would use Dandoy again and definitely recommend them to family and friends.