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Daniel Island Computer Doctor

Computer store · North Charleston, SC · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 55 computer repair servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 68 Google reviews
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jan 2026latest review

Daniel Island Computer Doctor at a glance

Google reviewers rate Daniel Island Computer Doctor five stars based on sixty-eight reviews. Customers frequently cite fast turnaround times, transparent pricing, and clear communication regarding technical issues. Staff are described as knowledgeable and honest, often providing free diagnostics or advising against unnecessary repairs. No common criticisms appear in the provided excerpts, and the owner has not replied to any reviews.

  • Google rating: 5.0 out of 5 from 68 reviews (99% five-star).
  • Reviews on this page: 68 Google reviews (59 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: January 26, 2026.
  • Service: Computer Repair Service serving North Charleston, South Carolina.

Data from Google, last updated November 5, 2026.

Score profile vs other computer repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction96Reliability95Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 96 (median 91)Reliability: 95 (median 87)Momentum: 100 (median 100)
This companyComputer Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Daniel Island Computer Doctor: 96/100 on this factor. Category median: 91.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Daniel Island Computer Doctor: 95/100 on this factor. Category median: 87.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Daniel Island Computer Doctor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
–

Bar = this company · dark tick = category median.

Star ratings

68 Google reviews we collected

  • 5 stars6799%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 59 written reviews

  • Praise126100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3125%
  • Would recommend2621%
  • Speed & response2419%
  • Quality & results1613%
  • Price & value1613%
  • Honesty & trust86%
  • Communication54%

What customers talk about

We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He has been consistent in quality, professionalism, honest, very reasonably priced, etc etc throughout the years There is a reason he has ALL 5 stars…”
  • “…y priced, etc etc throughout the years There is a reason he has ALL 5 stars with over 60 reviews!…”
  • “He ran very thorough diagnostics that same day and helped me diagnose my problem!”
  • “Highly recommend DI computer doctor, amazing experience and very fair pricing.”
  • “I brought in my custom built PC and in under 24 hours he got it squared away, no exploitation, no selling-up and all at a very fair price.”
  • “Free diagnostics, gave an honest opinion of my machine, and transparent pricing for fix.”
  • “Investaged my computer problem, provided and communicated the results in a timely manor.”

People customers mention

  • Jason 10 reviews
  • Adam 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JacksonLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Couldn't get the chord I needed anywhere in town and they not only had but gave it to me, great guys

R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have been using Jason and his team for almost 20 yrs and would give 10 stars if I could !! He has been consistent in quality, professionalism, honest, very reasonably priced, etc etc throughout the years There is a reason he has ALL 5 stars with over 60 reviews!! HIGHLY recommend !!

Sean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lewis was super helpful when my computer stopped working! He ran very thorough diagnostics that same day and helped me diagnose my problem! Will absolutely recommend the Computer Doctor to all of my friends! Very reasonable prices and great customer service!

Dave11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can’t say enough nice things about Lewis. I brought in my custom built PC and in under 24 hours he got it squared away, no exploitation, no selling-up and all at a very fair price. Really happy I was recommended their way. I thought my motherboard was toast, and Lewis was able to catch a few things I didn’t because…

DavidLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend DI computer doctor, amazing experience and very fair pricing. Helped me out a lot getting my computer switched into a new case and running amazing. Transparent and honest, thank you.

Jarrod1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A very nice man looked at my electronic device that required a specific service that is not offered. However, I would recommend them based on the fact that the asssociate was willing to look at my device, giving me suggestions.

Customer reviews

5.0 ★★★★★ 68 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jackson ClintonLocal Guide · 108 reviewsTotal number of Google reviews Jackson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Couldn't get the chord I needed anywhere in town and they not only had but gave it to me, great guys

R Bates2 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been using Jason and his team for almost 20 yrs and would give 10 stars if I could !! He has been consistent in quality, professionalism, honest, very reasonably priced, etc etc throughout the years There is a reason he has ALL 5 stars with over 60 reviews!! HIGHLY recommend !!

Sean Brady6 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lewis was super helpful when my computer stopped working! He ran very thorough diagnostics that same day and helped me diagnose my problem! Will absolutely recommend the Computer Doctor to all of my friends! Very reasonable prices and great customer service!

Dave Frazee11 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Can’t say enough nice things about Lewis. I brought in my custom built PC and in under 24 hours he got it squared away, no exploitation, no selling-up and all at a very fair price. Really happy I was recommended their way. I thought my motherboard was toast, and Lewis was able to catch a few things I didn’t because he’s the pro. I’ll definitely be going back. Cheers guys!

David WigginsLocal Guide · 98 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend DI computer doctor, amazing experience and very fair pricing. Helped me out a lot getting my computer switched into a new case and running amazing. Transparent and honest, thank you.

Jarrod Ulvi1 reviewTotal number of Google reviews Jarrod has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A very nice man looked at my electronic device that required a specific service that is not offered. However, I would recommend them based on the fact that the asssociate was willing to look at my device, giving me suggestions.

Johnny GrossoLocal Guide · 44 reviewsTotal number of Google reviews Johnny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super knowledgeable. Very responsive. Friendly. Helped me so many times. Absolutely the best.

Tom BLocal Guide · 25 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

2 words - life saver!! I rely on my computer daily for my company. It was totally shut down and he got it up and running. Whew - I was in a bit of a panic and he took care of it.

Sudarshana Sharma143 reviewsTotal number of Google reviews Sudarshana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It took me a while to find out a computer repair shop in Charleston SC. My surface book decided to die on me with my processed data in it. These wonderful guys got it out of the criss in no time. Thank you 🙏

Phillip McDowell4 reviewsTotal number of Google reviews Phillip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and exceedingly friendly! Free diagnostics, gave an honest opinion of my machine, and transparent pricing for fix. Will look no further than this great small business for any further computer issues. Highly recommended. Thank you, Phillip

Daniel Island Computer Doctor on Google Maps →

Business details