Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers frequently praise the staff for their friendly demeanor, professional handling of pets, and reasonable pricing, noting that dogs often leave looking well-groomed. However, recurring complaints highlight issues with punctuality, such as late arrivals or extended wait times beyond scheduled appointments. Additional criticisms include concerns over communication during boarding, rough handling of animals, and incomplete grooming services.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Bar = this company · dark tick = category median.
215 Google reviews we collected
Phrases our text analysis found in 145 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 145 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This was by far my best experience with a dog groomer , The groomer Global was professional, out going and lovely to my dogs.”
“Mario is wonderful , does a great job each and every time”
“This place is wonderful, great service to my pet, grooming is great and at a great affordable price.”
“Their prices might be decent but it is NOT worth it.”
“Highly recommended for pet owners looking for quality grooming without breaking the bank.”
“…ot properly clean and care for the pets… I will not be returning and would not recommend your dog to be groomed here and God forbid you decide to have…”
“I was a call in an was able to get my dogs in same day, Global is the best groomer in Memphis he will let you know how long the process will be and no…”
“The service was excellent, and I was genuinely pleased with the results.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Daphne's Pet Grooming & Boarding for 8 kinds of job. Pick one to see what they paid and said.
He said my dog was flea ridden but I pay for flea treatment with the vet every month.
Beware… this groomer will post about you ion their socials and act like they are doing the most if your dog shows up dirty or with a flea and not even tell you. We do not recommend this business.
I love Daphne's Pet Grooming. Mario always have my fur babies looking good. This is my second fur baby he has groomed. The first was a Shih Tzu and she's no longer here but he KEPT her looking fresh and cute. Now he's grooming my doodle and still not disappointed. I highly recommend them!
The staff were polite and friendly. They did a great job of grooming my Sasha. I will be going back again.
I booked Mario S for dog boarding through Rover. He advertised having a large house and backyard, and that my dog would be alone. Last minute he had me meet him at this location - he was late - and check in the dog with the staff and himself. He did not respond to my texts while I was out on the trip except with…
What a wonderful experience!! My Teddy is looking good Ms Daphne and he is a happy boy🥰thank you
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 6 | — |
| Dog grooming and styling | 4 | — |
| Dog ear cleaning | 3 | — |
| Dog bathing and blow dry | 3 | — |
| Dog full service grooming | 3 | — |
| Dog nail trimming | 3 | — |
| Dog teeth brushing | 2 | — |
| Dog flea and tick treatment | 2 | — |
4.5 ★★★★★ 215 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
He said my dog was flea ridden but I pay for flea treatment with the vet every month.
Don't recommend
Beware… this groomer will post about you ion their socials and act like they are doing the most if your dog shows up dirty or with a flea and not even tell you. We do not recommend this business.
I love Daphne's Pet Grooming. Mario always have my fur babies looking good. This is my second fur baby he has groomed. The first was a Shih Tzu and she's no longer here but he KEPT her looking fresh and cute. Now he's grooming my doodle and still not disappointed. I highly recommend them!
The staff were polite and friendly. They did a great job of grooming my Sasha. I will be going back again.
My dog is always well groomed when he leaves. He loves it and so do I.
I booked Mario S for dog boarding through Rover. He advertised having a large house and backyard, and that my dog would be alone. Last minute he had me meet him at this location - he was late - and check in the dog with the staff and himself. He did not respond to my texts while I was out on the trip except with one video of my dog being walked outside the entrance of the business. When I picked her up, again we met here last minute. He took my dog out of a small cage. When I got my dog she immediately pooped several times. It was clear she got locked in a cage at this place alone all week. Do not trust your dogs to this business or the cheap crook Mario S.
The best groomer around by far.
Totally perfect
What a wonderful experience!! My Teddy is looking good Ms Daphne and he is a happy boy🥰thank you
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
