iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 104 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★150 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
DapperTails Mobile Pet Grooming of Scottsdale at a glance
Google reviewers rate DapperTails Mobile Pet Grooming of Scottsdale five stars based on 150 reviews, with the owner responding to all feedback. Clients frequently cite the convenience of in-home services, punctuality, and clear communication as key benefits. Many note that groomers handle anxious, senior, or multi-pet households with patience and care, often adjusting techniques to minimize stress. One two-star review described a negative experience where specific instructions regarding facial hair were ignored, resulting in uneven cuts and nicks.
Google rating: 5.0 out of 5 from 150 reviews (99% five-star).
Reviews on this page: 150 Google reviews (141 with written comments, 48 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 17, 2026.
Service: Mobile Dog Groomer serving Glendale, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DapperTails Mobile Pet Grooming of Scottsdale: 97/100 on this factor. Category median: 89.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DapperTails Mobile Pet Grooming of Scottsdale: 95/100 on this factor. Category median: 86.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DapperTails Mobile Pet Grooming of Scottsdale: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DapperTails Mobile Pet Grooming of Scottsdale: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
150 Google reviews we collected
5.0of 5
5 stars14899%
4 stars11%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 141 written reviews
99%praise
Praise20799%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price947%
Reasonable1053%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5526%
Would recommend5225%
Staff & attitude4622%
Speed & response2512%
Honesty & trust136%
Communication115%
Price & value73%
What customers talk about
We read 141 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Heather always does an amazing job grooming our dog.”
“She has been grooming our dog for almost a year now and we highly recommend!”
“Heather has been incredibly patient and wonderful with Oreo.”
“She is always on time and my dog enjoys getting groomed by her.”
“She takes her time with our dog Fauna to earn her trust and is very patient with her.”
“She is kind, gentle, communicative and takes great care of him.”
“It is worth it for me to have DapperTails come to my driveway for like 45 min rather than drop Hamilton off for several hours at a groomers.”
People customers mention
Heather34 reviews
Manuel6 reviews
Spencer4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDee5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I have a Jack Russell mix and his mom, a Carin terrier. The boy can't be with other dogs, limiting our grooming options. Both dogs are seniors that need extra care. Spencer did a wonderful job with both dogs. The fact that she came to our home was a wonderful convenience. Definitely will use her again.
Reasonable price
BBettyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
My furry son loves his monthly spa experience with Heather…. his groomer. It is so convenient as Heather comes to our home…love the convenience of Mobile Grooming! This is the best decision we made.
Great price
TTori7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
We love Heather! She grooms both our cavapoo and our cat. Our cat is a senior and she will do waterless baths for him to minimize the stress - he always comes back purring.
KKelly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Our pup has a bit of anxiety and doesn’t do well at the vet or other groomers. We have been using DapperTails for a few months. Heather has been incredibly patient and wonderful with Oreo. She was able to trim his nails on their visit together, which was so surprising and amazing. We recommend Dapper and Heather…
CChristine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Heather is AMAZING! Our new CavaPoo went in a little ball of way too much baby hair & came out like a brand new cutest little dude! Our HavaPoo who is 2 had the cutest little puppy cut just like I had described to her! They love the quiet environment of this mobile service. Can’t say enough! Heather is our girl!
Great price
CConradLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Heather always does a phenomenal job grooming our miniature schnauzer Pickles! Highly recommend!
I have a Jack Russell mix and his mom, a Carin terrier. The boy can't be with other dogs, limiting our grooming options. Both dogs are seniors that need extra care. Spencer did a wonderful job with both dogs. The fact that she came to our home was a wonderful convenience. Definitely will use her again.
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you so much, Dee, for your kind words! We’re thrilled you appreciated the convenience of at-home grooming and that Spencer did a wonderful job with both your senior pups. We look forward to serving you again at DapperTails Mobile Pet Grooming of Scottsdale.
B
Betty SattaniLocal Guide · 17 reviewsiTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
My furry son loves his monthly spa experience with Heather…. his groomer. It is so convenient as Heather comes to our home…love the convenience of Mobile Grooming! This is the best decision we made.
Price assessment: Great price
Response from the owner · 8 months ago
Thank you so much, Betty! We're thrilled your furry son loves his monthly spa sessions with Heather and that mobile grooming has made things so convenient for you. We truly appreciate your kind words and will share them with Heather.
T
Tori C7 reviewsiTotal number of Google reviews Tori has written across all businesses on Google Maps, not just this one.
We love Heather! She grooms both our cavapoo and our cat. Our cat is a senior and she will do waterless baths for him to minimize the stress - he always comes back purring.
Response from the owner · 4 weeks ago
Thank you, Tori! We’re thrilled to hear that Heather’s care for both your cavapoo and senior cat brings them back happy and relaxed.
K
Kelly Cornelius1 reviewiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Our pup has a bit of anxiety and doesn’t do well at the vet or other groomers. We have been using DapperTails for a few months. Heather has been incredibly patient and wonderful with Oreo. She was able to trim his nails on their visit together, which was so surprising and amazing. We recommend Dapper and Heather to everyone!! Update: Heather is still awesome! We are so happy with the service and Oreo loves looking Dapper after her visits!
Response from the owner · 2 months ago
Thank you so much for your wonderful review, Kelly! We're thrilled to hear that Heather has been able to make Oreo's grooming experience so positive and comfortable, especially given his anxiety. It’s fantastic to know she could trim his nails during their visit—a true testament to her skill and patience. Your recommendation means the world to us, and we truly appreciate your support of DapperTails!
C
Christine Cody2 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Heather is AMAZING! Our new CavaPoo went in a little ball of way too much baby hair & came out like a brand new cutest little dude! Our HavaPoo who is 2 had the cutest little puppy cut just like I had described to her! They love the quiet environment of this mobile service. Can’t say enough! Heather is our girl!
Price assessment: Great price
Response from the owner · a month ago
Thank you, Christine! We’re thrilled you had a fantastic experience with Heather and that your new pup came back looking like a brand new cute little dude, with your other fur baby loving the quiet mobile setting.
C
Conrad WilkersonLocal Guide · 16 reviewsiTotal number of Google reviews Conrad has written across all businesses on Google Maps, not just this one.
We can’t say enough good things about Heather! She’s wonderful with our dogs and always follows our instructions to a T. She even took the time to answer some questions we had about our dogs’ anxiety — that extra care and attention really means a lot.
Response from the owner · a month ago
Thank you, Andrea, for the wonderful compliment about Heather—we’re thrilled she provided that extra care and attention, and that she could help answer your questions about your dogs’ anxiety.
A
Ambreen Bhimji1 reviewiTotal number of Google reviews Ambreen has written across all businesses on Google Maps, not just this one.
They were amazing and so sweet with my pup! Kept me updated throughout the whole grooming. Highly recommend them!
Price assessment: Great price
Response from the owner · a month ago
Thank you, Ambreen, for the kind words—we’re thrilled you and your pup had a wonderful experience and that you felt well cared for every step of the grooming.
E
Erica Esrick2 reviewsiTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Heather always does an amazing job grooming our dog. She is kind, gentle, communicative and takes great care of him. I really appreciate the care and attention Heather gives him. She has been grooming our dog for almost a year now and we highly recommend!
Response from the owner · a month ago
Thank you, Taylor! We’re thrilled to hear Heather’s gentle care and clear communication have made such a positive impact for almost a year. We appreciate your kind words and your high recommendation for DapperTails Mobile Pet Grooming of Scottsdale.
