Pest control service · Irvine, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 102 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 45%
4.9★★★★★574 Google reviews · 20 photos
95%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
$120typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Dash Pest Control 4.9 out of 5 based on 574 reviews, with the owner responding to 69% of them. Customers frequently praise technicians for punctuality, thorough inspections, clear communication, and professional handling of pests like flies, spiders, and ants. Recurring themes include efficient service, detailed explanations of treatments, and consistent reliability from returning staff. However, some low-star reviews criticize the requirement for upfront payment, occasional missed spots during treatment, and a lack of communication between office and field staff.
Google rating: 4.9 out of 5 from 574 reviews (95% five-star).
Reviews on this page: 574 Google reviews (431 with written comments, 3 with photos).
Owner responses: the business replied to 69% of reviews.
Most recent review: October 15, 2026.
Service: Wildlife serving Irvine, California.
Data from Google, last updated October 25, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Dash Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dash Pest Control: 90/100 on this factor. Category median: 93.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dash Pest Control: 89/100 on this factor. Category median: 91.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dash Pest Control: 96/100 on this factor. Category median: 97.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dash Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dash Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dash Pest Control: 77/100 on this factor. Category median: 92.B
77
Bar = this company · dark tick = category median.
Star ratings
574 Google reviews we collected
4.9of 5
5 stars54695%
4 stars142%
3 stars51%
2 stars31%
1 star61%
Praise vs complaints
Phrases our text analysis found in 431 written reviews
99%praise
Praise67099%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price3130%
Reasonable6463%
Overpriced11%
Not sure66%
$120+19% vs typical wildlife removal services
Middle half of what 62 customers paid ($83–$199) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude23234%
Quality & results15623%
Speed & response11817%
Communication7912%
Would recommend528%
Honesty & trust233%
Price & value152%
What customers talk about
We read 431 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was extremely thorough, professional, and took the time to carefully inspect and address all of our concerns.”
“Always a great job and the nicest employees👍🤗 thank you”
“Worst inspection ever.”
“Service has been great and our technician is very responsive and professional.”
“He called before he arrived, answered all my questions and called me when he was finished.”
“I am so thrilled with this company and the professionalism, I’d recommend them to everyone I know.”
“Alfredo is a great tech - always pleasant and great communicator and reliable - I can count on him to take care of everything that is coming up.”
“His honesty and knowledge were clear right away, and the price was very fair compared to others I checked.”
“Send messages to follow up for a second service (which is included in the first price), and no one shows up for the service.”
People customers mention
Matt11 reviews
Phillip7 reviews
Alfredo6 reviews
Tech5 reviews
Richard5 reviews
Tyler5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dash Pest Control for 8 kinds of job. Pick one to see what they paid and said.
RobertLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
IAN helped us with our ongoing fly and spider problem. He completed everything efficiently and on time. thank you, Dash
Mary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
He called before he arrived, answered all my questions and called me when he was finished.
Paid $80–100Reasonable priceHome inspectionGeneral pest inspection
Carrie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Logan did a great job at our home! He spent so much time cleaning patio furniture and under the eaves. He listened to my concerns and treated all the areas that I mentioned. Such a pleasant guy to work with.
Paid $100–120Not sureHome inspection
Robert7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Ian communicates very well with customers and is intent on getting the job done while pleasing the customer for their areas of concern.
Bonnie8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The person who provided service was great. He was on-time, efficient, and personable. He gave us clear instructions.
Dirk3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Technician was courteous and detail oriented in his treatment. We want Micheal Reyes as our permanent Dash technician.
Logan was very informative and listened to my pest issues. We walked around the property and discussed all the issues. He took his time to explain the treatment and strategy. He was extremely professional.
Services: Spider extermination, General pest inspection, Ant extermination
Sandra Case1 reviewiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
They want to be paid upfront before they come out. They wasted all my time then after everything was setup they sent me a link to pay before they would come out.
Response from the owner · 2 months ago
Hi, It’s me! We actually never charge before service, but we do get payment information. It doesn’t sound like we serviced your home. If you need service, please call us. Thank you It’s Me!
Carrie Araque1 reviewiTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Logan did a great job at our home! He spent so much time cleaning patio furniture and under the eaves. He listened to my concerns and treated all the areas that I mentioned. Such a pleasant guy to work with.
Price assessment: Not sure
Price: $100–120
Services: Home inspection
Response from the owner · 2 months ago
Thanks, Carrie! Logan is awesome. We appreciate your business!
Robert Harbour7 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Philip was excellent! He was extremely thorough, professional, and took the time to carefully inspect and address all of our concerns. He explained everything clearly, was very detail-oriented, and made sure no area was overlooked. We really appreciated how attentive and helpful he was throughout the visit. Highly recommend Philip and Dash Pest Control!
