BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Dash Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%16+2.4Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%16+1.3Track record 7%40+2.8Accountability 5%47+2.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Dash Pest Control

Better than 52% of bed bug exterminators · #14 of 29

4.9★283 Google reviewsGoogle star rating as shown on Google Maps.
3.50★last 12 monthsAverage stars on reviews from the last 12 months only.
25%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
57%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Dash Pest Control for bat extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Bat extermination”

Diane3 years ago★★★★★

Rating only, no written review.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Dash, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02022-Q1: 4.83★ (6 reviews)2022-Q2: 4.50★ (12 reviews)2022-Q3: 4.83★ (18 reviews)2022-Q4: 4.90★ (62 reviews)2023-Q1: 4.85★ (73 reviews)2023-Q2: 4.94★ (69 reviews)2023-Q3: 5.00★ (2 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q3: 5.00★ (1 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 3.50★ (2 reviews)2022-Q12023-Q22024-Q32025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%16+2.4Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%16+1.3Track record 7%40+2.8Accountability 5%47+2.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
40
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
98
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
40
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
47

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+156 / −2
Professionalism
+189 / −0
Responsiveness
+157 / −1
Punctuality
+155 / −0
Value
+124 / −1

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