BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Dash Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%16+2.4Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%16+1.3Track record 7%40+2.8Accountability 5%47+2.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Dash Pest Control

Better than 52% of bed bug exterminators · #14 of 29

4.9★283 Google reviewsGoogle star rating as shown on Google Maps.
3.50★last 12 monthsAverage stars on reviews from the last 12 months only.
25%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
57%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Dash Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.81
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 16

All 81 Google reviews tagged “Bug & insect extermination” · showing 20

★★★★★ PC · Edited 3 years ago

Pleasant, efficient.

Bug & insect extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Andrea · 3 years ago

Great service, use monthly and they keep all our creepy crawly things well under control! Service people are always really nice and professional!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kevin · Edited 3 years ago

Really good service… on time…. And most important…. No bugs …

Bug & insect extermination+ Quality+ Professionalism
★★★★★ Kimberly · 3 years ago

Joe was very professional and did a thorough assessment and treatment. He treated inside and outside my home.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Larry · 3 years ago

Dash has been servicing my house for a few years. Every time I have anissue they address it right away.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Victor · 3 years ago

Philip was very smart as his job and gave very detailed and clear responses. He was concise and straight to the point. He answered all of my questions no matter how ridiculous they may have been. He was very kind. Eliza was also very helpful and always kept me up to date with all the necessary information with…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Heidi · 3 years ago

There a great company

Bug & insect extermination
★★★★★ Karen · Edited 3 years ago

Have always had excellent service. Very accommodating, works with us and our schedule. Couldn’t be happier

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Gloria · 3 years ago

We hired Dash Pest Control out of San Clemente and immediately cancelled our other service from a well known Franchise. Chase was our professional at Dash that covered every corner of our home & backyard! Given the year ahead with mosquitos, bugs and rodents, we needed a company that paid attention to details and…

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Nancy · 3 years ago

Great company. Used them for years.

Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★ Omar · 3 years ago

Noticed a difference once the treatment was set. No more ants or spiders in the house. I have a 4 start because for the past months, they have not left a receipt that they were here to service our home. This month we got something on our door to show us they came by. But our cameras never pickup the tech when he…

Ant exterminationBug & insect exterminationSpider extermination
★★★★★ AL · 3 years ago

So glad to be using dash services again, always reliable and professional

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Will · Edited 3 years ago

Our technician took ownership for spraying our house, both inside and out. He was very thorough and competent. Great service.

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★ Mark · Edited 3 years ago

An excellent job. I never mark 5 stars. All of us can do better, but this was very close to everything we could ask for.

Ant exterminationBug & insect exterminationGeneral pest inspection
★★★ Roger · 3 years ago

Our appointment was set for after 2:30 in the afternoon. They showed up at 2 o’clock and couldn’t spray the backyard area. We will be canceling our service

Bug & insect extermination
★★★★★ Lynn · 3 years ago

Polite and efficient

Bug & insect exterminationRodent extermination
★★★★★ Robert · Edited 3 years ago

It's good knowing your attic is pest free of rodents. Also ants and bugs rading your house. They help you with any questions you have

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Mitchell · 3 years ago

Professional

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Darel · 3 years ago

Alfredo, came yesterday and did an outstanding job around the house and all of our plants, for snails, ants, and grub worms. Thanks Much!

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Robert · Edited 3 years ago

Thank you see you next time.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality

Show more bug & insect extermination reviews (61 more) →

vs category

Blue = Dash, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02022-Q1: 4.83★ (6 reviews)2022-Q2: 4.50★ (12 reviews)2022-Q3: 4.83★ (18 reviews)2022-Q4: 4.90★ (62 reviews)2023-Q1: 4.85★ (73 reviews)2023-Q2: 4.94★ (69 reviews)2023-Q3: 5.00★ (2 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q3: 5.00★ (1 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 3.50★ (2 reviews)2022-Q12023-Q22024-Q32025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%16+2.4Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%16+1.3Track record 7%40+2.8Accountability 5%47+2.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
40
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
98
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
40
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
47

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+156 / −2
Professionalism
+189 / −0
Responsiveness
+157 / −1
Punctuality
+155 / −0
Value
+124 / −1

Compare with