BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Dash Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%16+2.4Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%16+1.3Track record 7%40+2.8Accountability 5%47+2.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Dash Pest Control

Better than 52% of bed bug exterminators · #14 of 29

4.9★283 Google reviewsGoogle star rating as shown on Google Maps.
3.50★last 12 monthsAverage stars on reviews from the last 12 months only.
25%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
57%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Dash Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 25

All 67 Google reviews tagged “General pest inspection” · showing 20

★★★★★ SalpiBro · 3 years ago

Great service always!!

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Lauren · 3 years ago

Richard was very calming in a time of worry and concern. He was efficient, friendly, and personable. Not to mention, very solution-focused. He found the source of my rodent problem right away. I’m pleased with my service so far.

General pest inspectionRodent extermination
★★★★★ sharon · Edited 3 years ago

Excellent service! Thank you!

General pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Tyra · 3 years ago

I love this company...they are professional, reliable and all around great people who are caring and compassionate about your needs. I highly recommend this company!

General pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kimberly · 3 years ago

Joe was very professional and did a thorough assessment and treatment. He treated inside and outside my home.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Victor · 3 years ago

Philip was very smart as his job and gave very detailed and clear responses. He was concise and straight to the point. He answered all of my questions no matter how ridiculous they may have been. He was very kind. Eliza was also very helpful and always kept me up to date with all the necessary information with…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Michael · 3 years ago

Very competent technician

General pest inspection+ Professionalism
★★★★★ Yi · 3 years ago

Good vibes all around

General pest inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Hal · 3 years ago

Came out immediately to help me out. Great customer service

General pest inspection
★★★★★ Karen · Edited 3 years ago

Have always had excellent service. Very accommodating, works with us and our schedule. Couldn’t be happier

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Judy · 3 years ago

Phillip continues to give great friendly service. He checks ✔️ the bait boxes and visits while doing his job.

General pest inspectionRodent exterminationService not listed+ Responsiveness+ Quality
★★★★ Mark · Edited 3 years ago

An excellent job. I never mark 5 stars. All of us can do better, but this was very close to everything we could ask for.

Ant exterminationBug & insect exterminationGeneral pest inspection
★★★★★ Mitch · 3 years ago

1st rate service

General pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Robert · Edited 3 years ago

It's good knowing your attic is pest free of rodents. Also ants and bugs rading your house. They help you with any questions you have

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Theresa · Edited 3 years ago

Once again I have to thank Alfredo for his prompt and outstanding service. Alfredo has diligently worked to rid my mobile home of rats, mice, roaches and ants. We are so pleased with his excellent service. The dumpsters from the new apartment complex behind us are located along our mobile home park's back fence.…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Nely · Edited 3 years ago

very thorough excellent service

General pest inspectionRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Connie · 3 years ago

We get the best care! And it’s hard to reach our home, but they are always accommodating. We love Jose’s attitude and helpfulness. Good job!

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Alison · 3 years ago

Good value. Reliable and honest.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · 3 years ago

Great service by Philip Saunders.

General pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Robert · 3 years ago

Possible rodent inspection

General pest inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (47 more) →

vs category

Blue = Dash, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02022-Q1: 4.83★ (6 reviews)2022-Q2: 4.50★ (12 reviews)2022-Q3: 4.83★ (18 reviews)2022-Q4: 4.90★ (62 reviews)2023-Q1: 4.85★ (73 reviews)2023-Q2: 4.94★ (69 reviews)2023-Q3: 5.00★ (2 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q3: 5.00★ (1 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 3.50★ (2 reviews)2022-Q12023-Q22024-Q32025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%16+2.4Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%16+1.3Track record 7%40+2.8Accountability 5%47+2.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
40
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
98
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
40
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
47

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+156 / −2
Professionalism
+189 / −0
Responsiveness
+157 / −1
Punctuality
+155 / −0
Value
+124 / −1

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