BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Dash Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%16+2.4Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%16+1.3Track record 7%40+2.8Accountability 5%47+2.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Dash Pest Control

Better than 52% of bed bug exterminators · #14 of 29

4.9★283 Google reviewsGoogle star rating as shown on Google Maps.
3.50★last 12 monthsAverage stars on reviews from the last 12 months only.
25%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
57%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Dash Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$85–$152
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 20

All 60 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Maggie · a year ago

I’ve been using Dash for several years now and I’ve always had a great experience with them. However, recently, Antoine has been our technician and he has been offering service that’s at a whole ‘nother level. He listens carefully to our issues and thinks carefully about the best way to address the issues. He is a…

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
★★★★★ Laurie · 3 years ago

I live up next to the hills so I get all kinds of pest, large and small.. Dash takes care of them all..

Spider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kimberly · 3 years ago

Joe was very professional and did a thorough assessment and treatment. He treated inside and outside my home.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Gloria · 3 years ago

We hired Dash Pest Control out of San Clemente and immediately cancelled our other service from a well known Franchise. Chase was our professional at Dash that covered every corner of our home & backyard! Given the year ahead with mosquitos, bugs and rodents, we needed a company that paid attention to details and…

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★ Omar · 3 years ago

Noticed a difference once the treatment was set. No more ants or spiders in the house. I have a 4 start because for the past months, they have not left a receipt that they were here to service our home. This month we got something on our door to show us they came by. But our cameras never pickup the tech when he…

Ant exterminationBug & insect exterminationSpider extermination
★★★★★ AL · 3 years ago

So glad to be using dash services again, always reliable and professional

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ann · 3 years ago

DASH is great! I had a concern and even though my scheduled visit wasn't due, they came out the NEXT day. I didn't think my rat traps were filled but they came out and checked them and sprayed for spiders! I highly recommend them !

Rodent exterminationSpider extermination
★★★★★ Donna · Edited 3 years ago

general pest control

Cockroach exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Lidia · Edited 3 years ago

Great customer service

Flea & mite exterminationSpider extermination+ Professionalism
★★★★★ Theresa · Edited 3 years ago

Once again I have to thank Alfredo for his prompt and outstanding service. Alfredo has diligently worked to rid my mobile home of rats, mice, roaches and ants. We are so pleased with his excellent service. The dumpsters from the new apartment complex behind us are located along our mobile home park's back fence.…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Nely · Edited 3 years ago

very thorough excellent service

General pest inspectionRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Jess · 3 years ago

Richard was right on time and very professional. He answered all of my questions and was very personable. I would recommend Dash!

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Joan · Edited 3 years ago

Very efficient and professional.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Bonny · 3 years ago

HE ALSO CLEANED THE EAVES AROUND THE HOUSE FOR SPIDER WEBS. HE IS THE BEST TEC. WE HAVE HAD YET. HE HAS BEEN GREAT EVERY TIME.

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Christine · 3 years ago

Always great

Ant exterminationSpider extermination
★★★★★ Jana · 3 years ago

Great service, great company, great communication. Arrive on time, explain what will happen and explain what they did. Very professional. Thank you.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ julia · 3 years ago

Had them spay for spiders and ants and they always do an amazing job

Spider extermination
★★★★★ Linda · 3 years ago

Alfredo is a great technician. He treated areas other techs never do, and he is friendly and polite. When we did the in home flea treatment, he helped my husband retrieve our cat, and that was above and beyond what most would do. You have a gem with Alfredo.

Bug & insect exterminationFlea & mite exterminationSpider extermination
★★★★★ CW · 3 years ago

We were away in ants before Dash came. I've been using them for years and I've been insect free. Excellent service and trouble free revisits if ever needed.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ cynwuc142 · 3 years ago

Very courteous and reliable service. Process seems to keep the spiders and bugs at bay.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism

Show more spider extermination reviews (40 more) →

vs category

Blue = Dash, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02022-Q1: 4.83★ (6 reviews)2022-Q2: 4.50★ (12 reviews)2022-Q3: 4.83★ (18 reviews)2022-Q4: 4.90★ (62 reviews)2023-Q1: 4.85★ (73 reviews)2023-Q2: 4.94★ (69 reviews)2023-Q3: 5.00★ (2 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q3: 5.00★ (1 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 3.50★ (2 reviews)2022-Q12023-Q22024-Q32025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%16+2.4Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%16+1.3Track record 7%40+2.8Accountability 5%47+2.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
40
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
98
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
40
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
47

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+156 / −2
Professionalism
+189 / −0
Responsiveness
+157 / −1
Punctuality
+155 / −0
Value
+124 / −1

Compare with